McDonald’s @ Khatib
846 Yishun Ring Rd, Singapore 760846 #01-3669
Classic, long-running fast-food chain known for its burgers & fries.
$6 · Halal Certified · Fast Food · Singaporean · Western · Dessert · Vegetarian · McSpicy Burger
Monday: 6:00 AM – 2:00 AM Tuesday: 6:00 AM – 2:00 AM Wednesday: 6:00 AM – 2:00 AM Thursday: 6:00 AM – 12:00 AM Friday: 6:00 AM – 2:00 AM Saturday: 6:00 AM – 2:00 AM Sunday: 6:00 AM – 2:00 AM
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Sorted by Relevance - 1426 Reviews
MC SM
Rated 2.0/5.0 2 months ago
Childhood Mcdonalds outlet and revisit recently... the management needs help. Not fast food but slow food.... tons of customer waiting for food collection. The staff is totally not organised. Kitchen is pumping out food and its all piled up in a mess waiting to be organised into respective orders. Only 1 crew is doing the matching of food based on order.. then it gets passed to 2 crew at collection point to call out order numbers. Another 2 crew just standing around waiting to do table service. Food wise... its no longer hot............. haiz.
Bosch Xie
Rated 3.0/5.0 8 months ago
Did takeaway for the newest Korean jjang jjang burger. Bought the beef burger. Sweet yes, spicy? No. Beef was quite tender, but would still prefer the prosperity burger. Fries standard had dropped and no longer the golden fries in my opinion given that there are many other restaurants do much better fries.
wd s
Rated 1.0/5.0 10 months ago
Very slow.. 20mins waiting time for 1 set meal. Either understaffed or too much orders cannot handle. Definitely not a "fast" food restaurant.. Even with long wait, there's no standard for the taste of food.. Fries is tasteless. Looks yellowish white and not salty or fragrant. Prior to this visit, remember ordered a few vanilla cones. Machine was faulty and staff served me melted ice cream which was dripping.. Good Service? No. Tasty food? No.
WKM
Rated 1.0/5.0 3 weeks ago
1st time visited this outlet. 1) For the 1st time given sundae with so pathetic chocolate. 2) So many fruit flies despite being indoor
Ah Kaw Chow
Rated 1.0/5.0 a year ago
I dined in the restaurant on 8th October. Thoughout the whole time there, the tables were not cleared. The service crew don't even bother to clear the trash bag! How do the patron clear their own trays? When I got my Samurai burger, it's in a terrible mess. The green tea is waayyyy to sweet. AWEFUL! There are flies flying around, how disgusting is that! 🤮🤮🤮
Raphael Tan
Rated 2.0/5.0 12 months ago
Terrible service. Went there and the restaurant was empty. But ended up waiting 25mins for my order. When i wanted to ask how is my order coming along, the female manager just shouted "waiting for product!". When I reached home, the fries was half filled. Very bad experience. Dont order or eat here. Go to Yishun SAFRA Mcds instead. Save yourself the stress.
Ken Tan
Rated 1.0/5.0 5 months ago
Stay away from this mcd. I can wait for a simple Happy Meal for 30 minutes. Something is wrong with their service quality.
Fiery Kenichi
Rated 1.0/5.0 10 months ago
Terrible experience, waited 30mins for the food and then go to counter waited another 20mins. Pass the paper receipt to the staff, watch them throw the receipt away and pick it up from the trash after i said something. Did not saw my order number on the tv, suspect one of the staff pass my order to someone else.
Joy Vann
Rated 1.0/5.0 2 months ago
Very disappointed with service personnel who was rude when I asked how much longer I'll have to wait. (I had been waiting 15mins for the order). It turned out that the order was right in front of her and she still took her own sweet time to fill in my sundae (with very little chocolate fudge ). By then I was so upset by the whole encounter, I just took the order and left. I wish I had spoken to the manager there and then. Hopefully they provide better training for their staff
Jacob Fernandes
Rated 3.0/5.0 3 years ago
It was nice place prepandemic. However, now everything is slow. I support their effort to prevent local transmissions, but this branch is really slow with dealing with customers and allowing them to enter. There is always a long queue. I suggest to order online, it is way faster then going to the actual location.
Lin Mingquan
Rated 1.0/5.0 a week ago
Problematic and sarcastic staff manning the counter. Ordered 4pc nuggets and no curry sauce given, my 7 year old daughter went to the counter to ask for curry sauce and came back crying without the curry sauce. Said the staff asked for receipt and shouted at her. I went down to the counter myself and asked the staff for the curry sauce, again she asked for receipt, gave her the receipt and she questioned didnt they already give? I replied no, and she can sarcastically reply me saying "oh they didnt give so i must give? And said need seek approval from her manager to give the curry sauce even when she has the receipt in her hand. What nonsense and screwed up attitude from their staff.
Andrew Lee
Rated 1.0/5.0 2 months ago
Consistent with other reviewers, the service times are abysmally slow. Ordered dinner for two a half hour ago and I am still standing at the front waiting. We are now late for the Night Safari. A few customers began coming up to the counter to inquire for their orders. I do feel sorry for the front shop runner.. If you can, do go to another Mcds or budget at least 90 minutes to get your meal and eat it at this location. Establishment felt albeit unkempt and food substandard compared to our expectations. Unable to recommend.
KennyHo SC
Rated 1.0/5.0 2 months ago
Been living here since I was born. Number of times order is messed up in some way or another is close to 50%. This Khatib McDonald have been constantly training me how to deal with scams. Always need to make sure my order is not missing fries, burger or drinks. But today, they have level up. I ordered double filet with extra tartar sauce. What I get? Double filet with NO tartar sauce. Bruh… if I ordered it during peak timing I’ll be slightly more understanding. But my mobile order was placed 839PM on a Tuesday night. HARDLY ANYONE IS EVEN QUEUEING FOR ORDER LET ALONE COLLECTING. Still got my order messed up. Something is up man… this branch or rather it’s the upside down YISHUN THINGS. Just a PSA - check your order down to every single detail. Else, prepared to get pranked.
Joseph Seah
Rated 1.0/5.0 2 weeks ago
Assistant Manage Hamutha needs more training. She is not aware that McDonalds allows the sale of the sliced cheese on its own. She was really rude to us and demanded that we buy other items before she would agree to sell us two slices of cheese which our child wanted. She challenged us to prove that other outlets allowed the sale of the sliced cheese on its own and when we named the outlets she did not even bother checking to see if same was allowed. The service quality of this lady is shocking and leaves a bad aftertaste after our visit to this McDonalds outlet. We sincerely hope McDonalds will look into this as it is seriously disappointing to have to deal with a rude, disrespectful service staff who clearly doesnt know her job well. Plus shes in a position of authority! What a blasphemy.
Jackie Thang
Rated 2.0/5.0 2 months ago
(1) Over-crowded McDonalds. Coupled with the layout of all the seats at level2, table service became slow, which in turn equates to cold food. My food all came with probably just 20% hot? (2) Pity the crew though, having to crawl up and down. Probably thats why they end up with no energy to keep e place clean. See picture of sauce table. Good thing i never post what i saw in e toilet.
albert (SALG)
Rated 1.0/5.0 3 months ago
The service is absolutely the worst of all the McDonald's in Singapore. I waited for half an hour for table service and I ended up going to the counter and found my meal laying there cold, even the hot coffee turned cold, just imagine that. There are houseflies and fruit flies flying everywhere. This reflects badly on their housekeeping standard. These types of fruit flies usually come from maggots born in the trash bin.
Hanis Nassir
Rated 2.0/5.0 a month ago
So many times ordered and still messed up. There are so many people at the counter that it is not convenient to open and check my order. Saw the drinks were right and thought nothing of it and left, coming home to wrong orders altogether! Call them up to no avail. What a service this branch delivers!!
Grimes
Rated 1.0/5.0 a week ago
Ordered a meal at 12.40am. Orange juice is literally diluted with water. The other time got fly inside orange juice and now its diluted. Something wrong with their orange juice machine. Also the fries is dry and cold and not fresh. Wasted my $6. The only food edible was the mcchicken. Think the food and service got no standard at late night.
Emmanuel Lee
Rated 1.0/5.0 in the last week
Title: Appalling Experience at McDonald’s Khatib Review: My recent visit to McDonald’s Khatib was an absolute disaster, marked by unacceptable delays, incompetence, and a complete disregard for customer satisfaction. To begin with, the time wasted during the ordering and collection of our food was outrageous. We waited close to 30 minutes, during which we observed numerous orders being served ahead of ours, despite arriving later. The chaos continued when a Chinese lady, who consistently called out numbers incorrectly, persisted in her ice cream duties despite the manager’s attempts to redirect her focus. Adding insult to injury, it was the same Chinese lady who mishandled our order. Despite our repeated attempts to communicate the missing Happy Meal toy to her, she seemed incapable of comprehending our request. Her response, seeking confirmation from the manager while leaving us feeling ignored and frustrated, only exacerbated the situation. In a final act of exasperation, we sought assistance from the manager directly. Despite our knowledge that the Chinese lady was of no help, we called out to him for assistance. When we requested the alternative toy, the same Chinese lady rudely interjected, claiming it was unavailable. However, we ignored her and persisted in our request. To our relief, the manager responded by promptly passing us the requested toy, bypassing the unhelpful staff member entirely. In conclusion, the level of incompetence and disregard for customer satisfaction displayed at McDonald’s Khatib is utterly unacceptable. It is appalling that such basic issues as accurate order fulfillment and customer communication continue to plague this establishment. Unless significant improvements are made, I cannot in good conscience recommend this McDonald’s location to anyone.
Marcus Ong
Rated 1.0/5.0 2 weeks ago
Pretty poor to order here during night time. More than an hour for fast food. Then both of my burgers are missing a patty also from triple cheese become double cheese. Must always check inside each packed burger. Lots of people came back asking for missing items. They don’t even care anymore. Very bad attitude faces always.
Yizhi Wu
Rated 1.0/5.0 a week ago
Wait food over one hour. If the staff cannot follow the screen, then please take it off.
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