McDonald’s @ Punggol SAFRA

9 Sentul Crescent, Singapore 828654 #03-05

6777 3777

Classic, long-running fast-food chain known for its burgers & fries.

$6 · Halal Certified · Fast Food · Singaporean · Western · Dessert · Vegetarian · McSpicy Burger

Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours

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Reviews on Google (3.6/5.0)

Sorted by Relevance - 603 Reviews

Bosco Lim Hearted Moments

Rated 5.0/5.0 a year ago

Have been eating since young, but not often. It's been 2 years since I last visit a Mac. This outlet cooks especially tasty Happy meals! Was so impressed by the taste that I couldn't resist finishing my food cleanly. Kudos to the cook at this outlet! 10 stars easily. And thank you for the free sundae. Definitely coming back again, in 2 years time.

Jesse Woon

Rated 1.0/5.0 3 months ago

Worst Mac experience. Waiting for the food since 1934 and now 2003. Not so much of fast food. Burger came cold. Why Mac? So hard to deliver standard service or this is your standard across Singapore.

R “Foodie” M

Rated 3.0/5.0 9 months ago

Ordered from drive thru and sadly the sundaes were shortchanged as they were only 60% filled. We used to see the tip of the soft serve at the level of the cover but now the standard of proportion has downgraded. There is more room of improvement.

William Lou

Rated 5.0/5.0 5 months ago

Went on drive-through McD. It was quite a queue when I visited. Took about 20 minutes to get my order arrived. The entrance is almost the same turn as going to the parking lot but the good thing it is free because it is not going through parking lot.

The Genesis Family

Rated 1.0/5.0 a month ago

Bin are overflowing. Severely stortage of staff. Cleanness is lack here. But service is fast. Food get ready without wait

Charles Poiron

Rated 1.0/5.0 9 months ago

The only compliment is that the fries were fresh, otherwise the place is more crowded than a caged chicken coupe, and the staff unfortunately cannot follow/make a customised order... We ordered xtra pickles and ketchup, instead got no pickles and no ketchup... By the time you realise this,you would have waited a good 20mins for the food and would have to brave the long queue and wait again to maybe get a new burger. There are better, more professional McDonald's outlets to visit

Alicia N

Rated 1.0/5.0 4 months ago

Incredibly bad training of staff here. My order was extra pickle and extra ketchup but it came with NO pickle and no ketchup. Not to mention it took a terribly long time too.

மதுரை விடியல் ஆதி வெங்கடேஷ்வரன்

Rated 1.0/5.0 3 months ago

First time facing this issues at mc Donald's Bad customer service here..Order medium french fries and they give small fries..order number 2578, waiting with my 2yrs old kid for my que number at screen.. shows preparing...15 minutes later que number disappear on the screen..they treated bad..

Melvin Chong

Rated 1.0/5.0 2 months ago

Consistently one of the worse McDonald's in all my experience. Understandably wait times can be long and orders mixed or items missed. But for an outlet to be this consistent with this reputation for years. Management really needs to look Into elevating service efficiency

Liam Wang

Rated 1.0/5.0 5 months ago

Worst outlet I ever go! Ice-cream machine = always faulty Frappe machine = always faulty Today my frappe it’s not a usual frappe! Damn! The taste it’s like plain water ! I always face issue with this outlet! It’s either the manager doesn’t does it’s job well or the staff! Lousy outlet! No wonder need a new outlet opposite! You can’t serve customer well please pack your things and close down this outlet!

Daryl Lee

Rated 1.0/5.0 3 months ago

Just got home from the drive thru, only to find 2 large fries were missing. Couldn't check after receiving as I didn't want to hold the cars behind.

Hue Tran

Rated 5.0/5.0 3 weeks ago

I like this outlet especially after some activities at SAFRA or One Punggol (Library). It’s much bigger/ more spacious than Mac at One Punggol which is the third Mac outlet within very close distance (Waterway Point, One Punggol, SAFRA Punggol).

Deon Jong

Rated 1.0/5.0 4 months ago

Ordered and collected via drive thru, lady left out our strawberry Sunday. Had to inform her and she gave it to us. After reaching home, we found out that fries were half filled. Apple pie missing, shaker fries missing. Called outlet to share about the incident and store manager asked if I would like to visit my nearest outlet to collect a full meal (It was about 10pm + already). After rejecting that offer, he said to come back down some other day to claim the meals, but I don’t visit Punggol safra often. He got his colleague from Punggol safra to call my in the morning and said they will send a replacement meal at night time. We agreed on 7PM, but the meal was not delivered at 7PM or by 7PM. I had to call Punggol safra outlet only to be told that they will contact loyang point outlet and they will get in contact with me. It was already 9.30pm at that point… my dad was waiting for the meal like a fool when they outlet manager FORGOT about the delivery. If you want to provide a service recover, please do it well. Empty promises creates more frustration for us as consumers. Back to back negative experience…

Todit

Rated 2.0/5.0 2 months ago

ice cream machine is always broken, so couldn't redeem any ice cream deals from the McD app. Fries were very salty and quite dry. It was hard to even finish the fries. However staff were helpful and kind, so the experience was still fine. Food at McDonald's is not value for money, I feel it's better to eat opposite at One Punggol instead. Bigger portion and better prices.

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 2.6/5.0 (84 Reviews)

McDonald's @ Delta Sports Center

900 Tiong Bahru Rd, Singapore 158790

 4.0/5.0 (39 Reviews)

McDonald's @ Senja

Block 642 Senja Close, Singapore 670642 #01-12/13/14/15/16

 3.5/5.0 (52 Reviews)

McDonald's @ Yew Tee Point

Blk 623 Choa Chu Kang Street 62, Singapore 680623 #01-262

 3.7/5.0 (1268 Reviews)

McDonald's @ Limbang Shopping Centre

Block 533 Choa Chu Kang Street 51, Singapore 680533 #01-10

 3.8/5.0 (279 Reviews)

McDonald's @ LeQuest

4 Bukit Batok Street 41, Singapore 657991 #01-42

 4.1/5.0 (463 Reviews)

McDonald's @ Jurong Spring CC

1 Jurong West Street 52, Singapore 649296

 4.0/5.0 (379 Reviews)

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