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McDonald’s @ Punggol SAFRA

9 Sentul Crescent, Singapore 828654 #03-05

6777 3777

Classic, long-running fast-food chain known for its burgers & fries.

$6 · Halal Certified · Fast Food · Singaporean · Western · Dessert · Vegetarian · McSpicy Burger

Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours

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Reviews on Google (3.6/5.0)

Sorted by Relevance - 621 Reviews

Bosco Lim Hearted Moments

Rated 5.0/5.0 a year ago

Have been eating since young, but not often. It's been 2 years since I last visit a Mac. This outlet cooks especially tasty Happy meals! Was so impressed by the taste that I couldn't resist finishing my food cleanly. Kudos to the cook at this outlet! 10 stars easily. And thank you for the free sundae. Definitely coming back again, in 2 years time.

Jesse Woon

Rated 1.0/5.0 3 months ago

Worst Mac experience. Waiting for the food since 1934 and now 2003. Not so much of fast food. Burger came cold. Why Mac? So hard to deliver standard service or this is your standard across Singapore.

R “Foodie” M

Rated 3.0/5.0 9 months ago

Ordered from drive thru and sadly the sundaes were shortchanged as they were only 60% filled. We used to see the tip of the soft serve at the level of the cover but now the standard of proportion has downgraded. There is more room of improvement.

William Lou

Rated 5.0/5.0 5 months ago

Went on drive-through McD. It was quite a queue when I visited. Took about 20 minutes to get my order arrived. The entrance is almost the same turn as going to the parking lot but the good thing it is free because it is not going through parking lot.

The Genesis Family

Rated 1.0/5.0 a month ago

Bin are overflowing. Severely stortage of staff. Cleanness is lack here. But service is fast. Food get ready without wait

Charles Poiron

Rated 1.0/5.0 9 months ago

The only compliment is that the fries were fresh, otherwise the place is more crowded than a caged chicken coupe, and the staff unfortunately cannot follow/make a customised order... We ordered xtra pickles and ketchup, instead got no pickles and no ketchup... By the time you realise this,you would have waited a good 20mins for the food and would have to brave the long queue and wait again to maybe get a new burger. There are better, more professional McDonald's outlets to visit

Alicia N

Rated 1.0/5.0 4 months ago

Incredibly bad training of staff here. My order was extra pickle and extra ketchup but it came with NO pickle and no ketchup. Not to mention it took a terribly long time too.

மதுரை விடியல் ஆதி வெங்கடேஷ்வரன்

Rated 1.0/5.0 3 months ago

First time facing this issues at mc Donald's Bad customer service here..Order medium french fries and they give small fries..order number 2578, waiting with my 2yrs old kid for my que number at screen.. shows preparing...15 minutes later que number disappear on the screen..they treated bad..

Melvin Chong

Rated 1.0/5.0 2 months ago

Consistently one of the worse McDonald's in all my experience. Understandably wait times can be long and orders mixed or items missed. But for an outlet to be this consistent with this reputation for years. Management really needs to look Into elevating service efficiency

Liam Wang

Rated 1.0/5.0 7 months ago

Worst outlet I ever go! Ice-cream machine = always faulty Frappe machine = always faulty Today my frappe it’s not a usual frappe! Damn! The taste it’s like plain water ! I always face issue with this outlet! It’s either the manager doesn’t does it’s job well or the staff! Lousy outlet! No wonder need a new outlet opposite! You can’t serve customer well please pack your things and close down this outlet!

Daryl Lee

Rated 1.0/5.0 3 months ago

Just got home from the drive thru, only to find 2 large fries were missing. Couldn't check after receiving as I didn't want to hold the cars behind.

Hue Tran

Rated 5.0/5.0 3 weeks ago

I like this outlet especially after some activities at SAFRA or One Punggol (Library). It’s much bigger/ more spacious than Mac at One Punggol which is the third Mac outlet within very close distance (Waterway Point, One Punggol, SAFRA Punggol).

Deon Jong

Rated 1.0/5.0 6 months ago

Ordered and collected via drive thru, lady left out our strawberry Sunday. Had to inform her and she gave it to us. After reaching home, we found out that fries were half filled. Apple pie missing, shaker fries missing. Called outlet to share about the incident and store manager asked if I would like to visit my nearest outlet to collect a full meal (It was about 10pm + already). After rejecting that offer, he said to come back down some other day to claim the meals, but I don’t visit Punggol safra often. He got his colleague from Punggol safra to call my in the morning and said they will send a replacement meal at night time. We agreed on 7PM, but the meal was not delivered at 7PM or by 7PM. I had to call Punggol safra outlet only to be told that they will contact loyang point outlet and they will get in contact with me. It was already 9.30pm at that point… my dad was waiting for the meal like a fool when they outlet manager FORGOT about the delivery. If you want to provide a service recover, please do it well. Empty promises creates more frustration for us as consumers. Back to back negative experience…

Todit

Rated 2.0/5.0 3 months ago

ice cream machine is always broken, so couldn't redeem any ice cream deals from the McD app. Fries were very salty and quite dry. It was hard to even finish the fries. However staff were helpful and kind, so the experience was still fine. Food at McDonald's is not value for money, I feel it's better to eat opposite at One Punggol instead. Bigger portion and better prices.

Dasani Playz

Rated 1.0/5.0 a month ago

bought and paid for quarter pounder but there was no onions and it was basically a cheeseburger in a quarter pounder box disappointing...

Jeff Yeo

Rated 3.0/5.0 2 months ago

Great and prompt service but the disappointing thing is the cleanliness in the morning. Visited quite a number of times for breakfast and many tables are not clean, with oil stains, food crumbs etc. Even though the outlet has only a couple of occupied tables, the staff did not seem to be able to upkeep the cleanliness of the place in the morning.

Seah Jia Hui

Rated 4.0/5.0 a month ago

Normal Macdonalds with 50 cents for one vanilla cone. Reviewing because I hope my enemy’s face can be the first pic of this location. Please like.

Dasani Playz

Rated 1.0/5.0 a week ago

bought and paid for quarter pounder but there was no onions and it was basically a cheeseburger in a quarter pounder box disappointing... edit: 25 may 2024 again no onions in my quarter pounder

Fyn How

Rated 5.0/5.0 3 weeks ago

Aunty Irene was a very helpful and lovely person, I short of $2 note for my daughter to play the crawl crane to get the stitch soft toys she wanted and we tried many times before spent about $30 over can’t get it. Today see the position just nice but short of small changes and aunty Irene say it’s okay she buy for my daughter, I told her I can’t accept and she insists that she buy for kid, it’s really touched! And one time we get it! God bless for her kindness 🫶🏻 ps: will return to her as every week I will send my daughter to tuition 🙏

Jonathan Lee

Rated 1.0/5.0 a week ago

Ridiculous! Almost 2 hours to get food delivered at 6am? Food even came cold. Drinks ice melted. If you are that incompetent, please cancel the bloody order on your end. Called customer service twice. Promised a call back twice. No decency to do it. Worst McDonald's in punggol. Definitely advise everyone to avoid. Pathetic incompetent bunch.

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Blk 151 Bedok South Road, Singapore 460151 #01-12

 3.1/5.0 (240 Reviews)

McDonald's @ Admiralty Place

678a Woodlands Ave 6, Singapore 731678 #01-05

 2.3/5.0 (131 Reviews)

McDonald's @ Caltex Dunearn

130 Dunearn Rd, Singapore 309436

 3.6/5.0 (57 Reviews)

McDonald's @ Jewel Changi Airport

78 Airport Boulevard, Singapore 819666 #B1-298

 3.7/5.0 (107 Reviews)

McDonald's @ Changi Airport Transit T2

Changi Airport Terminal 2 Departure/ Transit Lounge Central, #36-070, Singapore 819643

 4.1/5.0 (276 Reviews)

McDonald's @ Vista Point

548 Woodlands Drive 44, Singapore 730548

 3.8/5.0 (405 Reviews)

McDonald's @ 888 Plaza

Blk 888 Woodlands Drive 50, Singapore 730888 #01-737A

 2.8/5.0 (133 Reviews)

McDonald's @ Woodlands North Plaza

Blk 883 Woodlands Street 82, Singapore 730883 #01-468

 3.4/5.0 (130 Reviews)

McDonald's @ Cineleisure

8 Grange Rd, Singapore 239695 #01-05/06

 3.7/5.0 (100 Reviews)

McDonald's @ Woodgrove

30 Woodlands Ave 1, Singapore 739065 #01-06

 4.0/5.0 (728 Reviews)

McDonald's @ Great World City

1 Kim Seng Promenade, Singapore 237994 #01-124/125/126

 4.0/5.0 (1494 Reviews)

McDonald's @ Shell Havelock

548 Havelock Rd, Singapore 169637

 4.1/5.0 (216 Reviews)

McDonald's @ Greenridge Shopping Centre

Blk 524a Jelapang Road, Singapore 671524 #01-02A

 2.6/5.0 (92 Reviews)

McDonald's @ Delta Sports Center

900 Tiong Bahru Rd, Singapore 158790

 3.8/5.0 (51 Reviews)

McDonald's @ Senja

Block 642 Senja Close, Singapore 670642 #01-12/13/14/15/16

 3.5/5.0 (76 Reviews)

McDonald's @ Yew Tee Point

Blk 623 Choa Chu Kang Street 62, Singapore 680623 #01-262

 3.7/5.0 (1306 Reviews)

McDonald's @ Limbang Shopping Centre

Block 533 Choa Chu Kang Street 51, Singapore 680533 #01-10

 3.7/5.0 (288 Reviews)

McDonald's @ LeQuest

4 Bukit Batok Street 41, Singapore 657991 #01-42

 4.0/5.0 (504 Reviews)

McDonald's @ Jurong Spring CC

1 Jurong West Street 52, Singapore 649296

 4.0/5.0 (401 Reviews)