McDonald’s @ 208 Hougang Street 21

208 Hougang Street 21, Singapore 530208 #01-217

6777 3777

Classic, long-running fast-food chain known for its burgers & fries.

$6 · Halal Certified · Fast Food · Singaporean · Western · Dessert · Vegetarian · McSpicy Burger

Monday: 6:00 AM – 2:00 AM Tuesday: 6:00 AM – 2:00 AM Wednesday: 6:00 AM – 2:00 AM Thursday: 6:00 AM – 12:00 AM Friday: Open 24 hours Saturday: Open 24 hours Sunday: 6:00 AM – 2:00 AM

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Reviews on Google (4.0/5.0)

Sorted by Relevance - 1331 Reviews

Wilfey

Rated 5.0/5.0 a year ago

Mcdonald's Hougang is my favourite outlet. Staff is always friendly and goes the extra mile to serve customers. Wanted to get a particular Happy Meal toy for my son and it was out of stocked but the front line staff helped to checked and found one for me. Very thankful! Popular with students and residents nearby, the long queue at times do not deter me from going back. Food is served fast (pun intended). Fond memories especially during the pandemic when MCD had to close and the relief when they finally reopened again.

Lynne

Rated 2.0/5.0 4 months ago

System outage at Kovan outlet today, 5pm+, 10 Sep 2022. No clear instruction was given by staff, and it seems that they are short of staff on a Saturday too. Unable to order at automated machine, mobile order, nor the normal way. Hope the staffs can be better trained for such incidents in the future.

Shaun Q

Rated 5.0/5.0 3 months ago

Love this place! Amazing and patient staffs. Friendly managers. Cozy chill vibes and a relaxing atmosphere. Whenever I come here for supper, I will stay and do my work for a long time. Very clean environment as well! The food is consistently very good.

Mariel Arun

Rated 5.0/5.0 4 months ago

Come here most of the time since I stay nearby. Only thing I notice is during peak hours (dinner) or have nice promotion, staff got difficulty to cater surge of orders. Although I appreciate they doing their best to still be nice and always polite. I think they’re under staffed, maybe management can look into this, so far no complain cos they still do their best, atlst for me.

Monica

Rated 5.0/5.0 4 months ago

I'm from a Preschool nearby. We had an excursion and had to order meals for my entire school. Darren, one of the managers there assisted me. Excellent customer service! He ensured that I got my order in time. Called me to confirm my orders. If you ever have a big event or a celebration, look for Darren. He is the person to go to and this the McDonald's branch to go to!

Vedor Teo

Rated 5.0/5.0 6 months ago

The level of service I received from the staff was truly exceptional. I accidentally spilled 3/4 of my drink on the floor, and despite my initial refusal, the staff insisted on giving me a new drink. Their willingness to go the extra mile for customers is commendable. But it didn't stop there! The staff went above and beyond by helping me change my tray, which was drenched with my drink. Their prompt and attentive assistance made me feel valued as a customer. I'm extremely impressed with the outstanding service provided by the McDonald's staff. Their dedication to ensuring customer satisfaction is truly remarkable. I highly recommend visiting this location for a delightful dining experience.

Lydia Chen

Rated 5.0/5.0 5 months ago

I want to commend the staff of this branch especially those working on 12 July in the afternoon. I accidentally dropped my wallet and only found out late at night. I went back and the staff had put it into the safe and they retrieved it for me. All my things in the wallet was intact including $200. I want to commend the honesty of the staff at this Macdonalds! Thank you and well done!!

khristian

Rated 1.0/5.0 in the last week

Frequent here every night for supper but at this point it's just truly amazing how they can take up to 30 minutes to prepare a burger and a portion of fries with me being the only customer waiting, speechless

Kenneth Ng

Rated 1.0/5.0 5 months ago

Worst McDonalds experience in my life. Not just one bad experience but a few times now. Had been avoiding this branch if I can. Very slow and mix up orders. When I ask for a paper cup from the Mc cafe counter inside, the staff say she run out of cup and ask me to take from the main serving counter next to her (she wasn't busy). This order from app is a failure here. The main serving counter is serving no. 9740+ to 9750+, my order 9733 is not ready. The fact is my tray of food is sitting at the counter and no one is bringing it to my table. The only pleasant thing is the 2 young boys (Cheng and kaijie) and the auntie is grey vest, at the serving counter were the most patience and polite people here. Tone and attitude were good. Some time back, I had a bad encounter with a very bad attitude younger lady staff in grey shirt (maybe a manager) inside the preparation counter. She took the drink from the tray supposed to be my orders with all other the food on the tray only left that particular drink that she took away, and put it on another tray and serve the person who's queue number is larger than me. Long story short, efficiency is not here in this branch, some staff attitude is good, some not so good. I will continue to avoid this branch if I can.

Agnes Kwong

Rated 1.0/5.0 4 months ago

MacDonald’s is a fast food restaurant but all customers have been waiting for more than 30 minutes. I myself been waiting for 40 minutes. Staff there were struggling but definitely remained professional, they deserve a 5 stars. However, the management should look into the manning and operational needs, especially during peak hours between 6-8pm, so that your staff and customers would not suffer. The number on the display screen is simply not following the orders that are ready. It doesn’t mean your order is ready if your number is shown on the screen. Worst thing is, my fries were all soggy when I finally got my order.

Terrence Cheng

Rated 1.0/5.0 4 months ago

Bad experiences purchase breakfast sets from this outlet, the corn provided already becomes sour abnormal, Portions were also inadequate.

V T

Rated 1.0/5.0 a month ago

Worst outlet ever! Amazing how a fast food outlet can fail so badly. 80% of the time sending wrong items, rude Manager and counter staff, long waiting time of usually 30-45 mins for food (is it still considered fast food?). Decided not to patronise this outlet anymore, even when it is nearest to home!

Flo Yeow

Rated 3.0/5.0 3 years ago

Not the best McDonald's experience I had personally, but it serves its needs. Got my supper meal, was in an empty McDonald's, and service was extremely fast. Well they call it fast food afterall. Just don't like the yucky feeling when I stepped in, and after walking out...

jayden

Rated 4.0/5.0 2 weeks ago

Located near heartland mall and kovan hawker, this macdonald is usually crowded during weekends from breakfast onwards. Might even have a queue during dinner time, food generally nicer than other outlets i feel. Mcspicy chicken is crispy and spicy, its also nicely prepared and the vege and mayonnaise does not overflows messily. Outdoor seats is good during night time as its usually quite windy here. However the tables are quite dirty for both inner and outdoor tables. Hope they could do something on the cleanliness issue.

chelsea

Rated 2.0/5.0 a week ago

I am sad, I was looking forward to eating a nice filet burger but what is this sloppy assembly

Fabian Nonis

Rated 1.0/5.0 in the last week

It was 2.30pm, weather was hot, place was crowded, no available seats inside, party section was closed to customers, order took 20mins. Overall experience was miserable 😭 😭

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78 Airport Boulevard, Singapore 819666 #B1-298

 3.8/5.0 (85 Reviews)

McDonald's @ Changi Airport Transit T2

Changi Airport Terminal 2 Departure/ Transit Lounge Central, #36-070, Singapore 819643

 4.1/5.0 (251 Reviews)

McDonald's @ Vista Point

548 Woodlands Drive 44, Singapore 730548

 3.8/5.0 (376 Reviews)

McDonald's @ 888 Plaza

Blk 888 Woodlands Drive 50, Singapore 730888 #01-737A

 2.9/5.0 (111 Reviews)

McDonald's @ Woodlands North Plaza

Blk 883 Woodlands Street 82, Singapore 730883 #01-468

 3.5/5.0 (113 Reviews)

McDonald's @ Cineleisure

8 Grange Rd, Singapore 239695 #01-05/06

 3.9/5.0 (64 Reviews)

McDonald's @ Woodgrove

30 Woodlands Ave 1, Singapore 739065 #01-06

 4.0/5.0 (706 Reviews)

McDonald's @ Great World City

1 Kim Seng Promenade, Singapore 237994 #01-124/125/126

 4.0/5.0 (1468 Reviews)

McDonald's @ Shell Havelock

548 Havelock Rd, Singapore 169637

 4.1/5.0 (171 Reviews)

McDonald's @ Greenridge Shopping Centre

Blk 524a Jelapang Road, Singapore 671524 #01-02A

 2.6/5.0 (84 Reviews)

McDonald's @ Delta Sports Center

900 Tiong Bahru Rd, Singapore 158790

 4.0/5.0 (36 Reviews)

McDonald's @ Senja

Block 642 Senja Close, Singapore 670642 #01-12/13/14/15/16

 3.5/5.0 (48 Reviews)

McDonald's @ Yew Tee Point

Blk 623 Choa Chu Kang Street 62, Singapore 680623 #01-262

 3.7/5.0 (1259 Reviews)

McDonald's @ Limbang Shopping Centre

Block 533 Choa Chu Kang Street 51, Singapore 680533 #01-10

 3.8/5.0 (276 Reviews)

McDonald's @ LeQuest

4 Bukit Batok Street 41, Singapore 657991 #01-42

 4.1/5.0 (443 Reviews)

McDonald's @ Jurong Spring CC

1 Jurong West Street 52, Singapore 649296

 4.0/5.0 (375 Reviews)

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