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McDonald’s @ 208 Hougang Street 21

208 Hougang Street 21, Singapore 530208 #01-217

6777 3777

Classic, long-running fast-food chain known for its burgers & fries.

$6 · Halal Certified · Fast Food · Singaporean · Western · Dessert · Vegetarian · McSpicy Burger

Monday: 6:00 AM – 2:00 AM Tuesday: 6:00 AM – 2:00 AM Wednesday: 6:00 AM – 2:00 AM Thursday: 6:00 AM – 12:00 AM Friday: Open 24 hours Saturday: Open 24 hours Sunday: 6:00 AM – 2:00 AM

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Reviews on Google (4.0/5.0)

Sorted by Relevance - 1379 Reviews

Wilfey

Rated 5.0/5.0 a year ago

Mcdonald's Hougang is my favourite outlet. Staff is always friendly and goes the extra mile to serve customers. Wanted to get a particular Happy Meal toy for my son and it was out of stocked but the front line staff helped to checked and found one for me. Very thankful! Popular with students and residents nearby, the long queue at times do not deter me from going back. Food is served fast (pun intended). Fond memories especially during the pandemic when MCD had to close and the relief when they finally reopened again.

Lynne

Rated 2.0/5.0 4 months ago

System outage at Kovan outlet today, 5pm+, 10 Sep 2022. No clear instruction was given by staff, and it seems that they are short of staff on a Saturday too. Unable to order at automated machine, mobile order, nor the normal way. Hope the staffs can be better trained for such incidents in the future.

Shaun Q

Rated 5.0/5.0 3 months ago

Love this place! Amazing and patient staffs. Friendly managers. Cozy chill vibes and a relaxing atmosphere. Whenever I come here for supper, I will stay and do my work for a long time. Very clean environment as well! The food is consistently very good.

Mariel Arun

Rated 5.0/5.0 4 months ago

Come here most of the time since I stay nearby. Only thing I notice is during peak hours (dinner) or have nice promotion, staff got difficulty to cater surge of orders. Although I appreciate they doing their best to still be nice and always polite. I think they’re under staffed, maybe management can look into this, so far no complain cos they still do their best, atlst for me.

Monica

Rated 5.0/5.0 4 months ago

I'm from a Preschool nearby. We had an excursion and had to order meals for my entire school. Darren, one of the managers there assisted me. Excellent customer service! He ensured that I got my order in time. Called me to confirm my orders. If you ever have a big event or a celebration, look for Darren. He is the person to go to and this the McDonald's branch to go to!

Vedor Teo

Rated 5.0/5.0 6 months ago

The level of service I received from the staff was truly exceptional. I accidentally spilled 3/4 of my drink on the floor, and despite my initial refusal, the staff insisted on giving me a new drink. Their willingness to go the extra mile for customers is commendable. But it didn't stop there! The staff went above and beyond by helping me change my tray, which was drenched with my drink. Their prompt and attentive assistance made me feel valued as a customer. I'm extremely impressed with the outstanding service provided by the McDonald's staff. Their dedication to ensuring customer satisfaction is truly remarkable. I highly recommend visiting this location for a delightful dining experience.

Lydia Chen

Rated 5.0/5.0 5 months ago

I want to commend the staff of this branch especially those working on 12 July in the afternoon. I accidentally dropped my wallet and only found out late at night. I went back and the staff had put it into the safe and they retrieved it for me. All my things in the wallet was intact including $200. I want to commend the honesty of the staff at this Macdonalds! Thank you and well done!!

khristian

Rated 1.0/5.0 in the last week

Frequent here every night for supper but at this point it's just truly amazing how they can take up to 30 minutes to prepare a burger and a portion of fries with me being the only customer waiting, speechless

Kenneth Ng

Rated 1.0/5.0 5 months ago

Worst McDonalds experience in my life. Not just one bad experience but a few times now. Had been avoiding this branch if I can. Very slow and mix up orders. When I ask for a paper cup from the Mc cafe counter inside, the staff say she run out of cup and ask me to take from the main serving counter next to her (she wasn't busy). This order from app is a failure here. The main serving counter is serving no. 9740+ to 9750+, my order 9733 is not ready. The fact is my tray of food is sitting at the counter and no one is bringing it to my table. The only pleasant thing is the 2 young boys (Cheng and kaijie) and the auntie is grey vest, at the serving counter were the most patience and polite people here. Tone and attitude were good. Some time back, I had a bad encounter with a very bad attitude younger lady staff in grey shirt (maybe a manager) inside the preparation counter. She took the drink from the tray supposed to be my orders with all other the food on the tray only left that particular drink that she took away, and put it on another tray and serve the person who's queue number is larger than me. Long story short, efficiency is not here in this branch, some staff attitude is good, some not so good. I will continue to avoid this branch if I can.

Agnes Kwong

Rated 1.0/5.0 4 months ago

MacDonald’s is a fast food restaurant but all customers have been waiting for more than 30 minutes. I myself been waiting for 40 minutes. Staff there were struggling but definitely remained professional, they deserve a 5 stars. However, the management should look into the manning and operational needs, especially during peak hours between 6-8pm, so that your staff and customers would not suffer. The number on the display screen is simply not following the orders that are ready. It doesn’t mean your order is ready if your number is shown on the screen. Worst thing is, my fries were all soggy when I finally got my order.

Terrence Cheng

Rated 1.0/5.0 6 months ago

Bad experiences purchase breakfast sets from this outlet, the corn provided already becomes sour abnormal, Portions were also inadequate.

V T

Rated 1.0/5.0 a month ago

Worst outlet ever! Amazing how a fast food outlet can fail so badly. 80% of the time sending wrong items, rude Manager and counter staff, long waiting time of usually 30-45 mins for food (is it still considered fast food?). Decided not to patronise this outlet anymore, even when it is nearest to home!

Flo Yeow

Rated 3.0/5.0 3 years ago

Not the best McDonald's experience I had personally, but it serves its needs. Got my supper meal, was in an empty McDonald's, and service was extremely fast. Well they call it fast food afterall. Just don't like the yucky feeling when I stepped in, and after walking out...

jayden

Rated 4.0/5.0 5 months ago

Located near heartland mall and kovan hawker, this macdonald is usually crowded during weekends from breakfast onwards. Might even have a queue during dinner time, food generally nicer than other outlets i feel. Mcspicy chicken is crispy and spicy, its also nicely prepared and the vege and mayonnaise does not overflows messily. Outdoor seats is good during night time as its usually quite windy here. However the tables are quite dirty for both inner and outdoor tables. Hope they could do something on the cleanliness issue.

chelsea

Rated 2.0/5.0 a month ago

I am sad, I was looking forward to eating a nice filet burger but what is this sloppy assembly

Fabian Nonis

Rated 1.0/5.0 in the last week

It was 2.30pm, weather was hot, place was crowded, no available seats inside, party section was closed to customers, order took 20mins. Overall experience was miserable 😭 😭

Wilson Chua

Rated 2.0/5.0 2 months ago

Ordered food and hot drinks. Food was served but they told me I have to wait for my McCafe Coffee as the water is not hot enough for making coffee?!? Waited for 30 mins and they totally forgot about my coffee. This outlet is filled with youngsters, so if you are looking for a quiet place to chill out, you can skip this outlet.

Tienhock Cheng

Rated 1.0/5.0 3 weeks ago

Just bought a pros chic feast at $12.25 Que 2793. I took home and turn out to be beef burger. Due to my religion. I have to throw away. Very disappointed .

Nick Wong

Rated 5.0/5.0 in the last week

We did our kids birthday party here and I was so surprised! The service rendered by auntie Susan Wan was incredible, she managed to keep the kids engaged and ran the even so well! I definitely recommend the Kovan McDonalds for organising a kids birthday party! Thank you Auntie Susan!

Foo Wing Leong

Rated 5.0/5.0 a month ago

Every time I come I am pleasantly surprised by Mr. Saiful's friendly proactive action and he without fail serves me with the cup of hot water that I usually asks for it. Thank you Saiful for your always customer friendly service. I give you 5 🌟 🌟 🌟 🌟 🌟 for your custom good experience!

Hoong Wai Wong

Rated 4.0/5.0 a week ago

Came at lunch time and waited more than 40min for the food orders to be brought to our table. Senior auntie staff was apologetic that they somehow ran out of ice, her friendly smiling demeanor defused our hunger. The creamy mushroom beef burger was so so, no where near the BK mushroom swiss. It's quite dry and tiny despite me ordering the triple, dun bother with this new menu offering...

Nancy Ng

Rated 3.0/5.0 2 weeks ago

The counter staff really busy preparing food. When the staff send food, just found I didn’t receive the number and went back counter again

Hoong Wai Wong

Rated 4.0/5.0 2 months ago

Came at lunch time and waited more than 40min for the food orders to be brought to our table. Senior auntie staff was apologetic that they somehow ran out of ice, her friendly smiling demeanor defused our hunger. The creamy mushroom beef burger was so so, no where near the BK mushroom swiss. It's quite dry and tiny despite me ordering the triple, dun bother with this new menu offering...

Joanne Cheng

Rated 5.0/5.0 2 months ago

At the corner near the market, the Mac Donald is usually crowded. I came on Monday at about 11am and ordered a Flat White. The staff will bring the drink to my seat. And I got myself a cup of cute flat white. Make my day and thank you for the service. The place is clean and pretty quiet to work if there is not much crowd.

Irene Tan M X

Rated 4.0/5.0 2 months ago

MCD @ Kovan is always busy and packed with people esp during breakfast and dinner hours!! While food and service is well-maintained, due to the crowded nature of area, the place can be packed with people waiting outside and inside to order/food collection. Don’t expect a quick order during peak hours. Crowd control can be quite messy and while waiting for my kiosk station takeaway order to be ready, I had no place to stand and wait, so ended up going outside to wait for my order to be ready. However, staffs are hardworking trying to push and clear out outstanding orders to ease waiting crowds.

Ann

Rated 3.0/5.0 a month ago

Busy outlet during lunch and dinner hours. Food is consistent as expected from McDonald's. Come earlier if you want to dine in, it can be hard to get seats here

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McDonald's @ Aperia Mall

12 Kallang Ave, Aperia Mall, Singapore 339511 #01-24

 4.3/5.0 (265 Reviews)

McDonald's @ The Woodleigh Mall

11 Bidadari Park Drive, Mall, The Woodleigh, Singapore 367803 #B1-11/12

 2.7/5.0 (101 Reviews)

McDonald's @ Sengkang Grandmall

70 Compassvale Bow, Sengkang Grand Mall, Singapore 544692 #01-34/35/36

 2.7/5.0 (238 Reviews)

McDonald's @ Changi Airport T2 Arrival

60 Airport Boulevard S'pore Changi Airport Terminal 2, Mezzanine Level. Arrival, 819643 #M016-017

 4.2/5.0 (1676 Reviews)

McDonald's @ One Punggol

1 Punggol Dr., Singapore 828629 #01-08/09

 2.6/5.0 (40 Reviews)

McDonald's @ Chua Chu Kang Park

26 Choa Chu Kang Dr, Singapore 689719

 3.6/5.0 (274 Reviews)

McDonald's @ Northshore Plaza I

407 Northshore Dr, Singapore 820407 #02-30/31

 2.9/5.0 (208 Reviews)

McDonald's @ Buangkok Square

Blk 991 Buangkok Link, Singapore 530991 #01-14

 3.7/5.0 (506 Reviews)

McDonald's @ Pasir Ris West Plaza

735 Pasir Ris Street 72, Singapore 510735 #01-342

 3.5/5.0 (50 Reviews)

McDonald's @ Yishun Blossom Spring

461 Yishun Ave 6, Singapore 760461 #01-03

 4.0/5.0 (331 Reviews)

McDonald's @ Tampines Greenview

Blk 614 Tampines North Dr. 1, Singapore 520614 #01-09

 2.5/5.0 (192 Reviews)

McDonald's @ Our Tampines Hub

1 Tampines Walk, Singapore 528523 #01-13/14

 3.6/5.0 (274 Reviews)

McDonald's @ Canberra View

133 Canberra View, Singapore 750133 #01-01/02 03/28

 3.9/5.0 (554 Reviews)

McDonald's @ Tampines East CC

10 Tampines St 23, Singapore 529341 #01-01

 4.0/5.0 (494 Reviews)

McDonald's @ Sembawang Shopping Centre

604 Sembawang Road, Singapore 758459 #01-27

 2.3/5.0 (58 Reviews)

McDonald's @ ZhongShan Mall

20 Ah Hood Rd, Singapore 329984 #01-16

 4.0/5.0 (730 Reviews)

McDonald's @ Siglap CC

Blk 151 Bedok South Road, Singapore 460151 #01-12

 3.1/5.0 (246 Reviews)

McDonald's @ Admiralty Place

678a Woodlands Ave 6, Singapore 731678 #01-05

 3.3/5.0 (370 Reviews)

McDonald's @ Caltex Dunearn

130 Dunearn Rd, Singapore 309436

 3.6/5.0 (64 Reviews)

McDonald's @ Jewel Changi Airport

78 Airport Boulevard, Singapore 819666 #B1-298

 3.6/5.0 (115 Reviews)

McDonald's @ Changi Airport Transit T2

Changi Airport Terminal 2 Departure/ Transit Lounge Central, #36-070, Singapore 819643

 4.1/5.0 (281 Reviews)

McDonald's @ Vista Point

548 Woodlands Drive 44, Singapore 730548

 3.8/5.0 (417 Reviews)

McDonald's @ 888 Plaza

Blk 888 Woodlands Drive 50, Singapore 730888 #01-737A

 2.8/5.0 (141 Reviews)

McDonald's @ Woodlands North Plaza

Blk 883 Woodlands Street 82, Singapore 730883 #01-468

 3.4/5.0 (133 Reviews)

McDonald's @ Cineleisure

8 Grange Rd, Singapore 239695 #01-05/06

 3.7/5.0 (108 Reviews)

McDonald's @ Woodgrove

30 Woodlands Ave 1, Singapore 739065 #01-06

 4.0/5.0 (736 Reviews)

McDonald's @ Great World City

1 Kim Seng Promenade, Singapore 237994 #01-124/125/126

 4.0/5.0 (1499 Reviews)

McDonald's @ Shell Havelock

548 Havelock Rd, Singapore 169637

 4.0/5.0 (225 Reviews)

McDonald's @ Greenridge Shopping Centre

Blk 524a Jelapang Road, Singapore 671524 #01-02A

 2.5/5.0 (93 Reviews)

McDonald's @ Delta Sports Center

900 Tiong Bahru Rd, Singapore 158790

 3.7/5.0 (52 Reviews)

McDonald's @ Senja

Block 642 Senja Close, Singapore 670642 #01-12/13/14/15/16

 3.5/5.0 (80 Reviews)

McDonald's @ Yew Tee Point

Blk 623 Choa Chu Kang Street 62, Singapore 680623 #01-262

 3.7/5.0 (1316 Reviews)

McDonald's @ Limbang Shopping Centre

Block 533 Choa Chu Kang Street 51, Singapore 680533 #01-10

 3.7/5.0 (290 Reviews)

McDonald's @ LeQuest

4 Bukit Batok Street 41, Singapore 657991 #01-42

 4.0/5.0 (526 Reviews)

McDonald's @ Jurong Spring CC

1 Jurong West Street 52, Singapore 649296

 4.0/5.0 (411 Reviews)

McDonald's @ Pasir Ris Mall

7 Pasir Ris Central, Singapore 519612 #B1-41

 4.0/5.0 (2 Reviews)

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