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McDonald’s @ Loyang Point

258/259 Pasir Ris Street 21, Singapore 510258 #01-25

6777 3777

Classic, long-running fast-food chain known for its burgers & fries.

$6 · Halal Certified · Fast Food · Singaporean · Western · Dessert · Vegetarian · McSpicy Burger

Monday: 7:00 AM – 11:00 PM Tuesday: 7:00 AM – 11:00 PM Wednesday: 7:00 AM – 11:00 PM Thursday: 7:00 AM – 11:00 PM Friday: 7:00 AM – 11:00 PM Saturday: 7:00 AM – 11:00 PM Sunday: 7:00 AM – 11:00 PM

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Reviews on Google (3.9/5.0)

Sorted by Relevance - 850 Reviews

Chenghui Yap

Rated 1.0/5.0 3 months ago

This place used to be good but has deteriorated in recent months. Food speed and quality is ok- but the flies at the eating area + rudeness of the staff makes this place unpleasant. And if you have children, make sure you bring your own cutlery- I got lectured for asking for a extra fork/knife after my child dropped her set.

Ahmad Sufyan

Rated 1.0/5.0 2 months ago

The slowest mcdonald ive been to... My number has been in the "serving now" section for more than 10 mins. Inside the kitchen, there are more than 9 staff. So if they were to give reasons such as peak period, im sorry that is unnaceptable!

jonathan “Drfeelgood”

Rated 5.0/5.0 a year ago

Good customer service. When there is a misplaced or short order the management will always come through. The restaurant management is top notch. However... Had to try the latest Chick 'N' Cheese burger but it is a total let down. Nothing special about it, just a piece of deep fried cheese n a chicken patty. Nope 🙅🏻 not worth it for this new burger.

Ho Ellen

Rated 5.0/5.0 a year ago

Value added service. Very happy with their customer service. They helped us change our sausage mcmuffin when the manager found out that we accidentally ordered the wrong one .Even refund us the excess money. No wonder McDonald's can survive through times .Customer service is the secret!

William W

Rated 5.0/5.0 3 years ago

McDonald's Loyand Point "I’m loving it" 🎼 ParaPaPaPa 🎼 Great team and great food 👍 It's McDonald. What can I say. But this one had really nice friendly staff. Can see that they always smiling & laughing during working. Quick easy fast service, It's really amazing to have quality of service... they are so nice... I need to eat here more often !

Cheryl Tan

Rated 2.0/5.0 6 months ago

Mcdelivery never fails to be disappointing. There’s a supposed ‘Remarks’ section for us to ask for sauces or napkins and they always choose NOT to see that portion. Then what’s the point of having a remarks section? Called customer service hotline to feedback about this and their SOP is “We’ll call the outlet manager and get back to you” but obviously the outlet manager doesn’t care if this issue still persists.

Rashi Tripathi

Rated 1.0/5.0 4 months ago

Is this a joke ? I asked for extra sauce and yes clearly written all they gave was bun and patty no lettuce nothing ??

David T.

Rated 1.0/5.0 2 months ago

Always sold out for newly launched burger as early as 12.37pm when open for lunch. What a joke! Wonder the store manager on duty or planning in HQ knows the situation to stock up? It happens many times already! Buck up McDonald’s!! Shame on you. You deserve a one star from me

Susan Tan

Rated 1.0/5.0 2 months ago

I have to wait for 15 mins for my sausage McMuffin meal and the restaurant is not crowded as compared to other outlets. Service staffs are so disorganised, drinks counter staff don’t even know what drinks he should prepare even there is screen to see the orders. Please send your staffs for proper training.

Jonathan Lee

Rated 5.0/5.0 a month ago

Bought my breakfast here. Never seen such organised workflow for awhile now. Both management staff constantly communicating to improve productivity and speed not sacrificing quality. Great job!

super intimidating dinosaur

Rated 1.0/5.0 a month ago

there is this one manager who doesn’t know anything. First time i met her, i wanted table service when ordering at the counter and she rudely told me that you could get table service from the kiosk. note that i am aware that you can get table service from kiosk for card payment but not cash. Instead of teaching me how to get table service on the kiosk when paying with cash, she just rudely told me and keyed in my order. Today i met her again and tried to be as polite as possible as she couldn’t stop frowning and when i ask her for table service, she ignored me and just keyed in my order. At the end of the day i had to collect the order myself. If the manager herself cannot give the customer what they request for, what’s the point of having table service and having a manager? This is unacceptable especially when we are paying for it and not showing you any attitude.

TH tan

Rated 1.0/5.0 6 months ago

Loyang point outlet consistently makes mistakes for orders, be it counter service, mobile orders, or Mcdelivery. This time, missing a double quarter pounder. I called the call centre and they were not able to provide me with a solution, other than to tell me to wait for a call back from the store manager. They were also not able to tell me when the manager would call too. The single quarter pounder beef patty was charred.

my c

Rated 1.0/5.0 a month ago

ordered several times McDelivery and Takeaway, always receive with missing items. Tonight keyed in order for Sharing box and nuggets for takeaway at kiosk, screen showed 'serving' for my order number for a good 10mins but food was not ready, so why show 'serving'? Went to counter to ask and there were others with similar problem, counter staff went to check and kitchen staff shouted still preparing. The orders were not prepared in order and people who ordered at the counter directly got their food way ahead of those who ordered through the kiosk. i ended up waiting almost 30mins for the sharing box and nuggets. The entire vibe was a confused and messy system in the kitchen. Definitely need improvement in management.

Jeremiah Ye

Rated 1.0/5.0 a month ago

Waited nearly 50 minutes for 20 nuggets. I consider myself a very patient person, but this is kind of pushing it. I'm not blaming the staff because they seem overworked, but the management of this branch is seriously below par.

S Q

Rated 1.0/5.0 a month ago

This Loyang Point outlet easily has the worst customer service of all McDonald's east side This is no surprise given that the store manager is really awful and bochap, so the staff under her behave the same. Typical waiting time when I order is between 20-40mins even during non-peak periods. And orders ALWAYS go missing here. There also appears to be some dumb rule at this outlet whereby only the manager herself can ready orders to be served, so when she is MIA nobody else steps up to fulfill the orders. In the latest incident tonight, the staff refused to refund me for my order not served. So now McDonald's owes me money which I might need to file a small claims for.

Hartono Harjono

Rated 4.0/5.0 6 months ago

Another McDonald's branch at Liyang Point ground floor. Plenty of seats and self-service kiosks for ordering, though the collection counter is a bit small. The staff is attentive and strives to provide good service. Don't forget to check for promotions on the McDonald's app before placing your order. Recommended!

Kailin

Rated 1.0/5.0 in the last week

Such a WASTE of my time. Ordered food via FoodPanda at abt 5ish close to 6pm. Waited for at least 1 hour and 40mins only to get cancelled because they couldn’t fulfil the many orders they accepted. Yet they think refunding back the amount plus a $4 off would appease me.👎🏻👎🏻👎🏻 Never ordering from them again

Gear Oil Cafe

Rated 1.0/5.0 4 months ago

Absolutely the worst McDonald's I've ever seen!

Nicholas Wong

Rated 1.0/5.0 2 months ago

Simply terrible service, for a pineapple pie I waited for half an hour.. the fact that there’s not much customers during my order is simply unbelievable for a fast food restaurant to take that long. So much for FAST food restaurant..

D am

Rated 1.0/5.0 a week ago

Honestly they have to improve on the iced latte! Bought multiple times to give them a benefit of doubt buttt heyy it disappoints me every single time:( horrible taste! Mcd Tmart has the best iced everr. Ugh not buying here anymore.

May-Sara Sulaimi

Rated 1.0/5.0 a week ago

On the 19th of March 2024 ordered McDonald for me and family to break fast, ordered 2hrs early and taught can get the food before we break fast...stated there that my order is big order so the timing will be Abit later ard 715pm and I'm still ok with it when I called the call centre she said that our food is still at the store and no riders available...the point is that what is the floor manager doing ..what is his/her plan in arranging this kind of cases...

Mathias Neo

Rated 1.0/5.0 a week ago

ordered 4 burgers, came 3 only… got 4 drinks, 4 fries but miss out on burger, nori shoyu chicken bites also never give seasoning. please check properly thanks

Victor Lim

Rated 3.0/5.0 a week ago

One of the busiest McD location I have encountered. During lunch and dinner time - worst if it is a weekend, the order pile up so fast and furious that the staff cannot turnaround the food and orders fast enough. You will see many customers and Grab/FoodPanda/Deliveroo delivery drivers waiting for their food. Staff is so overwhelmed that they get angry at customers when customers become impatient due to super long wait times of 30 mins to 45 mins.

M 'Izz Afiq Bmr

Rated 4.0/5.0 in the last week

Acceptable for a neighbourhood mall. As of writing, mainly has two supermarkets, several fast-food outlets, a foodcourt with indoor & outdoor seatings. General parking is on the third and fourth floors, but is usually quickly filled up at lunchtime (between 12pm-2pm). Alternative parking would be at the nearby MSCPs of opposite HDB apartment blocks.

Nur Kino

Rated 1.0/5.0 in the last week

From before loyang point was renovated till the new loyang point still messed up orders for mcdelivery. Still got the nerve to tell me to come down and collect it myself. Called the hotline and its always the same answer given. "Tried to contact the outlet but to no avail ".

Kino Strife

Rated 1.0/5.0 in the last week

The worst McDonalds ever. Keep messing up my order from delivery. I am working till late and sometimes order food for my kid. Its been more then once that i have a missing food item from my order. Once even manage to talk to the store manager and he told me to come down myself to collect what i ordered.

Victor Lim

Rated 2.0/5.0 4 weeks ago

One of the busiest McD location I have encountered. During lunch and dinner time - worst if it is a weekend, the order pile up so fast and furious that the staff cannot turnaround the food and orders fast enough. You will see many customers and Grab/FoodPanda/Deliveroo delivery drivers waiting for their food. Staff is so overwhelmed that they get angry at customers when customers become impatient due to super long wait times of 30 mins to 45 mins.

Doreen DONG

Rated 3.0/5.0 a week ago

Upsize meals and Did Not receive seaweed condiment. Very disappointed

quin Rias

Rated 1.0/5.0 a week ago

Although they dont mess up my orders, service is super slow that i would be waiting for more than 30 minutes and other customers are getting their meals before me even though they order more

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McDonald’s @ Yishun Ring Road

293 Yishun Street 22, Block 293, Singapore 760293 #01-237

 3.9/5.0 (1026 Reviews)

McDonald’s @ Yishun SAFRA

60 Yishun Ave 4, Singapore 769027 #01-11

 4.3/5.0 (2434 Reviews)

McDonald's @ Punggol Oasis Terraces

681 Punggol Drive Singapore 82068 #02-37/38

 4.0/5.0 (1140 Reviews)

McDonald's @ Funan

107 North Bridge Rd, Singapore 179105 #01-16/17/21

 4.1/5.0 (775 Reviews)

McDonald's @ Aperia Mall

12 Kallang Ave, Aperia Mall, Singapore 339511 #01-24

 4.3/5.0 (265 Reviews)

McDonald's @ The Woodleigh Mall

11 Bidadari Park Drive, Mall, The Woodleigh, Singapore 367803 #B1-11/12

 2.7/5.0 (101 Reviews)

McDonald's @ Sengkang Grandmall

70 Compassvale Bow, Sengkang Grand Mall, Singapore 544692 #01-34/35/36

 2.7/5.0 (238 Reviews)

McDonald's @ Changi Airport T2 Arrival

60 Airport Boulevard S'pore Changi Airport Terminal 2, Mezzanine Level. Arrival, 819643 #M016-017

 4.2/5.0 (1676 Reviews)

McDonald's @ One Punggol

1 Punggol Dr., Singapore 828629 #01-08/09

 2.6/5.0 (40 Reviews)

McDonald's @ Chua Chu Kang Park

26 Choa Chu Kang Dr, Singapore 689719

 3.6/5.0 (274 Reviews)

McDonald's @ Northshore Plaza I

407 Northshore Dr, Singapore 820407 #02-30/31

 2.9/5.0 (208 Reviews)

McDonald's @ Buangkok Square

Blk 991 Buangkok Link, Singapore 530991 #01-14

 3.7/5.0 (506 Reviews)

McDonald's @ Pasir Ris West Plaza

735 Pasir Ris Street 72, Singapore 510735 #01-342

 3.5/5.0 (50 Reviews)

McDonald's @ Yishun Blossom Spring

461 Yishun Ave 6, Singapore 760461 #01-03

 4.0/5.0 (331 Reviews)

McDonald's @ Tampines Greenview

Blk 614 Tampines North Dr. 1, Singapore 520614 #01-09

 2.5/5.0 (192 Reviews)

McDonald's @ Our Tampines Hub

1 Tampines Walk, Singapore 528523 #01-13/14

 3.6/5.0 (274 Reviews)

McDonald's @ Canberra View

133 Canberra View, Singapore 750133 #01-01/02 03/28

 3.9/5.0 (554 Reviews)

McDonald's @ Tampines East CC

10 Tampines St 23, Singapore 529341 #01-01

 4.0/5.0 (494 Reviews)

McDonald's @ Sembawang Shopping Centre

604 Sembawang Road, Singapore 758459 #01-27

 2.3/5.0 (58 Reviews)

McDonald's @ ZhongShan Mall

20 Ah Hood Rd, Singapore 329984 #01-16

 4.0/5.0 (730 Reviews)

McDonald's @ Siglap CC

Blk 151 Bedok South Road, Singapore 460151 #01-12

 3.1/5.0 (246 Reviews)

McDonald's @ Admiralty Place

678a Woodlands Ave 6, Singapore 731678 #01-05

 3.3/5.0 (370 Reviews)

McDonald's @ Caltex Dunearn

130 Dunearn Rd, Singapore 309436

 3.6/5.0 (64 Reviews)

McDonald's @ Jewel Changi Airport

78 Airport Boulevard, Singapore 819666 #B1-298

 3.6/5.0 (115 Reviews)

McDonald's @ Changi Airport Transit T2

Changi Airport Terminal 2 Departure/ Transit Lounge Central, #36-070, Singapore 819643

 4.1/5.0 (281 Reviews)

McDonald's @ Vista Point

548 Woodlands Drive 44, Singapore 730548

 3.8/5.0 (417 Reviews)

McDonald's @ 888 Plaza

Blk 888 Woodlands Drive 50, Singapore 730888 #01-737A

 2.8/5.0 (141 Reviews)

McDonald's @ Woodlands North Plaza

Blk 883 Woodlands Street 82, Singapore 730883 #01-468

 3.4/5.0 (133 Reviews)

McDonald's @ Cineleisure

8 Grange Rd, Singapore 239695 #01-05/06

 3.7/5.0 (108 Reviews)

McDonald's @ Woodgrove

30 Woodlands Ave 1, Singapore 739065 #01-06

 4.0/5.0 (736 Reviews)

McDonald's @ Great World City

1 Kim Seng Promenade, Singapore 237994 #01-124/125/126

 4.0/5.0 (1499 Reviews)

McDonald's @ Shell Havelock

548 Havelock Rd, Singapore 169637

 4.0/5.0 (225 Reviews)

McDonald's @ Greenridge Shopping Centre

Blk 524a Jelapang Road, Singapore 671524 #01-02A

 2.5/5.0 (93 Reviews)

McDonald's @ Delta Sports Center

900 Tiong Bahru Rd, Singapore 158790

 3.7/5.0 (52 Reviews)

McDonald's @ Senja

Block 642 Senja Close, Singapore 670642 #01-12/13/14/15/16

 3.5/5.0 (80 Reviews)

McDonald's @ Yew Tee Point

Blk 623 Choa Chu Kang Street 62, Singapore 680623 #01-262

 3.7/5.0 (1316 Reviews)

McDonald's @ Limbang Shopping Centre

Block 533 Choa Chu Kang Street 51, Singapore 680533 #01-10

 3.7/5.0 (290 Reviews)

McDonald's @ LeQuest

4 Bukit Batok Street 41, Singapore 657991 #01-42

 4.0/5.0 (526 Reviews)

McDonald's @ Jurong Spring CC

1 Jurong West Street 52, Singapore 649296

 4.0/5.0 (411 Reviews)

McDonald's @ Pasir Ris Mall

7 Pasir Ris Central, Singapore 519612 #B1-41

 4.0/5.0 (2 Reviews)