McDonald’s @ The Seletar Mall

Name: McDonald's
Address: 33 Sengkang West Ave, Singapore 797653, SG
Telephone: 6777 3777
Rating: 3.9

33 Sengkang West Ave, Singapore 797653 #01-04/05/06

6777 3777

Classic, long-running fast-food chain known for its burgers & fries.

$6 · Halal Certified · Fast Food · Singaporean · Western · Dessert · Vegetarian · McSpicy Burger

Monday: 7:00 AM – 2:00 AM Tuesday: 7:00 AM – 2:00 AM Wednesday: 7:00 AM – 2:00 AM Thursday: 7:00 AM – 2:00 AM Friday: 7:00 AM – 2:00 AM Saturday: 7:00 AM – 2:00 AM Sunday: 7:00 AM – 2:00 AM

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Reviews on Google (3.9/5.0)

Sorted by Relevance - 1077 Reviews

William Lu

Rated 4.0/5.0 a year ago

There are 8 kiosks for ordering. Recently it was extended to cater more seats to the left side of the store. Most of the times are quite pack at this store. The number of orders on the display were more than 10 everytime. I ordered ice cream 🍦 today. It was Hershey chocolate ice cream, it was nice. I would say this was the most delicious taste of the ice cream since. My order was suddenly missing from the list and I had to ask for my order from the staff and it got prepared after.

WKM

Rated 1.0/5.0 a year ago

Love Mac Donald cos staff friendly. This outlet foods were ready pretty fast but really... the burgers has become kid meal size 18 Dec 2021 Gave 4 stars previously, downgraded to 1 stars now My signature mushroom burger was badly done. The patty is too dried and the onion is not caramelised. The burger is not flavourful at all (look at the number of packets chilli sauce) The fries barely warm this time While it's nice to see many diners cleared the trays after they done, but the staff did not wipe or sanitise the table after diner left. Really need to buck up

Joon Han

Rated 5.0/5.0 7 months ago

Leaving a review because I was utterly surprised by the service provided. We purchased a set meal over counter for takeaway and we when we reached home, we found out they missed out on the sauces and wrong drink. My sis called in to see if we can return to collect, as she was determined to try the nachos cheese sauce. To our surprise, the staff offered to send over the sauce and the drink. We were surprised and definitely not expecting them to go above and beyond with their service. Kudos to the team!

Eric Wong

Rated 5.0/5.0 2 months ago

Visited on 29 Oct 2022, and had my usual big mac meal and mcspicy meal for my friend.. have always enjoy a big mac ever since i started eating at mcdonalds 😂

TravelwithEsty

Rated 4.0/5.0 a year ago

Tried the new Hainanese burger from McDonald. Could taste the ginger. Not bad. However it is just a McChicken with a different sauce lol the crisscut fries is a bit soggy and oily. I am not a fan of it..

Ritz Bitz

Rated 1.0/5.0 4 months ago

Definitely worst McDonald's in Sg. It is not "fast" food at all. On multiple times the food takes too long to arrive and frequently not all items served correctly. Most recent visit there was zero crowd and still had to wait more than 15min for the food and still was served incorrectly.

Ho Wee Chuen

Rated 1.0/5.0 4 months ago

Ordered upsized meal, your fries portion is pathetic. Cost cutting measure taken way too far. I could fit this serving of fries into a SMALL fries pouch. You call this large fries?

T S.

Rated 1.0/5.0 3 months ago

Absolutely the one of the worst mc donald's you can find in sg. Messes up your order 4/5 times, today with the special surprise of Caramel Frappe without the Caramel. Aunty said "should be ok right!"

HX

Rated 2.0/5.0 4 months ago

It's actually quite good, like the service and cleanliness and all, just not as worth as some other outlet coz my large fries is always this amount (yah every time I buy my large fries will be the medium fries amount, maybe I have bad luck but I'm quite sad about it) So I advise to buy medium fries instead, all will be good Add on: food quality is getting worst esp when order mcdelivery from this outlet at night. Recommend to buy from other outlets if possible.

Benjamin

Rated 5.0/5.0 3 months ago

This McDonald’s is a true gem! The staff is consistently friendly, and the burgers and fries here never fail to satisfy. While it can get a bit rushed during peak hours, I had an exceptional experience today, especially thanks to the lady manager in yellow (17 September, 7 PM). Her dedication and warm demeanor, even during the busiest hours, were truly commendable. She made sure to acknowledge and smile at each customer, and that personal touch made it feel like McDonald’s was just like another home in the F&B sense. Despite a bit of a wait, it’s experiences like this that keep me coming back for more. 🍔🍟👏

Cookiness恩爱厨师

Rated 1.0/5.0 3 months ago

Super disappointed and as usual where's the minimum standard Ordered take out. No maple syrup given No sugar for coffee. Oh my goodness. You guys are sleeping in the job

Jeffry Manhulad

Rated 1.0/5.0 a week ago

Recently observed that my favorite Mocha Frappe are not done very well, iced are too big cannot fit in the straw. Sometimes it's made well, I'm not sure maybe different crew did it or the crew needs training again. I usually eat dinner here.

Kevin Tan

Rated 5.0/5.0 7 months ago

Went to the Seletar Mall McDonald’s about an hour before the end of my free 20 piece birthday nuggets promo. Tried using the machine to claim them but it couldn’t work. Approached the staff who directed me to one of the managers there. Roma helped me out and gave me my birthday nuggets. Thank you so much Roma! And thank you Mcd!! I really enjoyed my birthday nuggets!

Chan Wing Cher

Rated 2.0/5.0 a month ago

Have been regularly ordering from them since they’ve opened in 2014, 837/1000 times there were missing items, albeit from grab app or their own app or even ordered take-outs. Their good services are their only saving grace. Pls dine in if you dun like missing items in your orders!

Suhail Ahmed

Rated 5.0/5.0 a month ago

One of the best vegetarian food to taste, South Indian and North Indian cuisine with good number of desserts, if your used to strong one cup of tea enjoy the normal/masala tea

Jeffry Manhulad

Rated 2.0/5.0 3 months ago

I don't like the recent change of deinks, my favorite frappe now is like a smoothie, which only comes with blended ice. The crew also disregards orders, I order non spicy chicken but they give out a spicy one. I'm not sure if this change affects all McDonald's or only here but, not nice. I tried the pineapple coconut Frappe, it's nice but it's really a smoothie or blended ice only, not frappe. Please don't call them frap.

Graeme Tan

Rated 1.0/5.0 in the last week

When it’s filled with orders, some orders will go “missing” and causing ppl to wait for more than 1 hr for their order. They need to do something abt their ordering system. When u see ppl crowded in front of the counter u know something is wrong already. The staff don’t seem to know how to handle when customer’s order disappeared or clear the rest of the orders that were stacked along the reception, only the manager seems to know how.

Agnes “ManKiller” Sem

Rated 3.0/5.0 4 months ago

If only the aircon can be less COLD… so cold there and making me shiver n eating my food. The food turn cold faster. Of course, we know our food here. Quarter pounder cheese 😍

Edmund Lee

Rated 2.0/5.0 a week ago

The app is sure a failure. It strucks at "payment in process" for more than 15mins till I give up. My advise to everyone is that pls do not use the app for payment during peak hours. Lastly the restaurant is freezing cold. I can see kids n adults wearing jackets inside the restaurant. The food serve instantly become cold due to the coldness. You can even see the glass window covered with water droplets n vapour. I understand that fault lies with the Seletar Mall technical team but it is also Macdonald responsibility to ensure that the restaurant is in a good dinning atmosphere.

Suhail Ahmed

Rated 5.0/5.0 a month ago

McDonald's at Seletar Mall offers a convenient and satisfying dining experience for patrons of all ages. Situated in a bustling shopping complex, the restaurant provides a welcoming atmosphere and efficient service, making it a popular choice for families, shoppers, and individuals looking for a quick meal. One of the standout features of McDonald's at Seletar Mall is its modern and spacious layout, which accommodates both dine-in and takeaway customers comfortably. The restaurant's contemporary design, coupled with vibrant decor and ample seating options, creates a pleasant environment for diners to enjoy their meals. The menu at McDonald's offers a wide range of classic favorites and innovative offerings to cater to diverse tastes and preferences. From iconic items like the Big Mac and Chicken McNuggets to seasonal promotions and locally-inspired dishes, there is something for everyone to enjoy. Additionally, the restaurant maintains high standards of cleanliness and hygiene, ensuring a pleasant dining experience for patrons. The staff at McDonald's Seletar Mall are known for their friendly demeanor and efficient service. Whether it's taking orders at the counter, preparing meals in the kitchen, or delivering orders to tables, the team demonstrates professionalism and attentiveness, enhancing the overall customer experience. Furthermore, McDonald's commitment to sustainability and community engagement is evident through initiatives such as waste reduction efforts, eco-friendly packaging, and support for local charities and events. These efforts contribute to McDonald's reputation as a responsible corporate citizen and a valued member of the community. In conclusion, McDonald's at Seletar Mall offers more than just a place to grab a quick bite – it provides a welcoming environment, diverse menu options, excellent service, and a commitment to sustainability. Whether you're looking for a family-friendly dining destination or a convenient spot to refuel during a shopping trip, McDonald's at Seletar Mall delivers on all fronts, making it a standout choice for customers in the area

Paul Viray Prado

Rated 5.0/5.0 2 months ago

Love it! Usually we will be back for MCD’s breakfast! Pretty convenient if you stay around the area.

Travel&Eat

Rated 3.0/5.0 2 months ago

Love their promo. Mac has done well with the customised of items, letting customers eating with less guilt. But this outlet is kinda dirty. Someone sitting beside didn't not return the tray, when staff took the tray, she did not bother the wipe the table. The other table were stained but the staff too busy with sending orders. Hope this outlet have more staff to improve the hygiene

Kimberley Eio

Rated 5.0/5.0 2 months ago

I want to write a positive feedback for store manager Roma. She is very patient and calm especially during busy hours and could even help me with my special request. Her attitude is truly commendable and thumbs up to her

Marlini Mohamed

Rated 5.0/5.0 a week ago

Would like to compliment the extraordinary customer service I received from Miss Roma during my recent visit to Seletar Mall McDonald's. From the welcoming vibe as I entered to the attentive assistance throughout my visit, Ms Roma demonstrated an exemplary commitment to customer satisfaction. Her genuine interest in understanding my needs and finding suitable solutions made my dining experience not just pleasant, but memorable. What truly stood out was her patience, professionalism, and compassion. I wish to extend my heartfelt thanks to Ms Roma and the entire Seletar Mall McDonald's team. The quality of the service I experienced at this outlet is undoubtedly a reflection of your company's values and will keep me coming back for more. Thank you once again for making me and my family feel appreciated as a customer. Keep up the great work! :)

Suhail Ahmed

Rated 5.0/5.0 2 weeks ago

Elanor W

Rated 5.0/5.0 a week ago

Service is usually very quick here, unless it gets too crowded. Love the new Mac n cheese wrap!

Suhail Ahmed

Rated 5.0/5.0 3 weeks ago

View All 1077 Reviews

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681 Punggol Drive Singapore 82068 #02-37/38

4.0/5.0 (1140 Reviews)

McDonald's @ Funan

107 North Bridge Rd, Singapore 179105 #01-16/17/21

4.1/5.0 (775 Reviews)

McDonald's @ Aperia Mall

12 Kallang Ave, Aperia Mall, Singapore 339511 #01-24

4.3/5.0 (265 Reviews)

McDonald's @ The Woodleigh Mall

11 Bidadari Park Drive, Mall, The Woodleigh, Singapore 367803 #B1-11/12

2.7/5.0 (101 Reviews)

McDonald's @ Sengkang Grandmall

70 Compassvale Bow, Sengkang Grand Mall, Singapore 544692 #01-34/35/36

2.7/5.0 (238 Reviews)

McDonald's @ Changi Airport T2 Arrival

60 Airport Boulevard S'pore Changi Airport Terminal 2, Mezzanine Level. Arrival, 819643 #M016-017

4.2/5.0 (1676 Reviews)

McDonald's @ One Punggol

1 Punggol Dr., Singapore 828629 #01-08/09

2.6/5.0 (40 Reviews)

McDonald's @ Chua Chu Kang Park

26 Choa Chu Kang Dr, Singapore 689719

3.6/5.0 (274 Reviews)

McDonald's @ Northshore Plaza I

407 Northshore Dr, Singapore 820407 #02-30/31

2.9/5.0 (208 Reviews)

McDonald's @ Buangkok Square

Blk 991 Buangkok Link, Singapore 530991 #01-14

3.7/5.0 (506 Reviews)

McDonald's @ Pasir Ris West Plaza

735 Pasir Ris Street 72, Singapore 510735 #01-342

3.5/5.0 (50 Reviews)

McDonald's @ Yishun Blossom Spring

461 Yishun Ave 6, Singapore 760461 #01-03

4.0/5.0 (331 Reviews)

McDonald's @ Tampines Greenview

Blk 614 Tampines North Dr. 1, Singapore 520614 #01-09

2.5/5.0 (192 Reviews)

McDonald's @ Our Tampines Hub

1 Tampines Walk, Singapore 528523 #01-13/14

3.6/5.0 (274 Reviews)

McDonald's @ Canberra View

133 Canberra View, Singapore 750133 #01-01/02 03/28

3.9/5.0 (554 Reviews)

McDonald's @ Tampines East CC

10 Tampines St 23, Singapore 529341 #01-01

4.0/5.0 (494 Reviews)

McDonald's @ Sembawang Shopping Centre

604 Sembawang Road, Singapore 758459 #01-27

2.3/5.0 (58 Reviews)

McDonald's @ ZhongShan Mall

20 Ah Hood Rd, Singapore 329984 #01-16

4.0/5.0 (730 Reviews)

McDonald's @ Siglap CC

Blk 151 Bedok South Road, Singapore 460151 #01-12

3.1/5.0 (246 Reviews)

McDonald's @ Admiralty Place

678a Woodlands Ave 6, Singapore 731678 #01-05

3.3/5.0 (370 Reviews)

McDonald's @ Caltex Dunearn

130 Dunearn Rd, Singapore 309436

3.6/5.0 (64 Reviews)

McDonald's @ Jewel Changi Airport

78 Airport Boulevard, Singapore 819666 #B1-298

3.6/5.0 (115 Reviews)

McDonald's @ Changi Airport Transit T2

Changi Airport Terminal 2 Departure/ Transit Lounge Central, #36-070, Singapore 819643

4.1/5.0 (281 Reviews)

McDonald's @ Vista Point

548 Woodlands Drive 44, Singapore 730548

3.8/5.0 (417 Reviews)

McDonald's @ 888 Plaza

Blk 888 Woodlands Drive 50, Singapore 730888 #01-737A

2.8/5.0 (141 Reviews)

McDonald's @ Woodlands North Plaza

Blk 883 Woodlands Street 82, Singapore 730883 #01-468

3.4/5.0 (133 Reviews)

McDonald's @ Cineleisure

8 Grange Rd, Singapore 239695 #01-05/06

3.7/5.0 (108 Reviews)

McDonald's @ Woodgrove

30 Woodlands Ave 1, Singapore 739065 #01-06

4.0/5.0 (736 Reviews)

McDonald's @ Great World City

1 Kim Seng Promenade, Singapore 237994 #01-124/125/126

4.0/5.0 (1499 Reviews)

McDonald's @ Shell Havelock

548 Havelock Rd, Singapore 169637

4.0/5.0 (225 Reviews)

McDonald's @ Greenridge Shopping Centre

Blk 524a Jelapang Road, Singapore 671524 #01-02A

2.5/5.0 (93 Reviews)

McDonald's @ Delta Sports Center

900 Tiong Bahru Rd, Singapore 158790

3.7/5.0 (52 Reviews)

McDonald's @ Senja

Block 642 Senja Close, Singapore 670642 #01-12/13/14/15/16

3.5/5.0 (80 Reviews)

McDonald's @ Yew Tee Point

Blk 623 Choa Chu Kang Street 62, Singapore 680623 #01-262

3.7/5.0 (1316 Reviews)

McDonald's @ Limbang Shopping Centre

Block 533 Choa Chu Kang Street 51, Singapore 680533 #01-10

3.7/5.0 (290 Reviews)

McDonald's @ LeQuest

4 Bukit Batok Street 41, Singapore 657991 #01-42

4.0/5.0 (526 Reviews)

McDonald's @ Jurong Spring CC

1 Jurong West Street 52, Singapore 649296

4.0/5.0 (411 Reviews)

McDonald's @ Pasir Ris Mall

7 Pasir Ris Central, Singapore 519612 #B1-41

4.0/5.0 (2 Reviews)

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