McDonald’s @ LIDO
350 Orchard Road, 5th/6th Floor, Shaw House, Singapore 238868 #05-12/13 & #05/21
Classic, long-running fast-food chain known for its burgers & fries.
Monday: 10:00 AM – 11:00 PM Tuesday: 10:00 AM – 11:00 PM Wednesday: 10:00 AM – 11:00 PM Thursday: 10:00 AM – 11:00 PM Friday: 10:00 AM – 12:00 AM Saturday: 9:30 AM – 12:00 AM Sunday: 9:30 AM – 11:00 PM
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Report an error / Suggest an editLast Updated: 9th October 2026
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Reviews on Google (4.1/5.0)
Sorted by Relevance - 632 Reviews
Jenny J
Rated 5.0/5.0 4 months ago
Best service ever at McDonald’s! The team truly pays attention to customers’ needs and takes great care of their guests. They make sure customers do not have to wait too long for their meals, promptly clear tables after customers leave, and even help clear away trays and rubbish for customers. Even when the restaurant was not crowded, the staff remained attentive and proactive throughout the entire experience. Thank you very much, and I truly appreciate the excellent service provided!
anita lim
Rated 5.0/5.0 6 months ago
Staff deserves a shout out for such a perfect looking triple cheeseburger! Fries were piping hot, iced milo was perfect and not diluted like in some stores.
Joy Chia
Rated 5.0/5.0 7 months ago
I had a really pleasant experience at McDonald’s Lido Shaw House, thanks to Hasnah. She was incredibly friendly, patient, and attentive throughout my visit. Even during a busy period, she handled everything with a smile and made sure my order was correct. Great service like this really makes a difference—thank you, Hasnah, for going the extra mile!
wackasmore
Rated 1.0/5.0 7 months ago
ordered a mcchicken set with star fires and an affogato (coffee and ice cream). but the affogato came with barely any coffee or ice cream. ice cream was all melted and when i asked the staff, they said “because the coffee is hot”. to begin with, there was BARELY any ice cream i.e. when i used the spoon to lift the “ice cream”, it was a tiny slab left i dont blame the service staff, the auntie that pass me the food was really nice, but im questioning why im getting melted ice cream mixed with coffee. instantly stunned when i saw it because the last few times i got this, it was fine. when looking at pics online, what im getting is really different. mcchicken and star fries were fine of course, but paying EXTRA compared to normal outlets (since its in orchard) then getting this, lowkey disappointing attached some pics for reference.
liv
Rated 1.0/5.0 7 months ago
mean lady came to us and shouted at us to say that “we should not be in cinemas”, a comment that is blatantly rude towards us. merely for the fact we laughed in a movie along with everyone else, a very common emotion in a movie setting. yet, despite her harassment, she slammed her food down and left all her macdonalds leftovers on the table, for a hardworking lido macdonalds worker to clean.
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