McDonald's @ Punggol Oasis Terraces
681 Punggol Drive Singapore 82068 #02-37/38
Classic, long-running fast-food chain known for its burgers & fries.
$6 · Halal Certified · Fast Food · Singaporean · Western · Dessert · Vegetarian · McSpicy Burger
Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours
Report an error / Suggest an editReviews on Google (4.0/5.0)
Sorted by Relevance - 1140 Reviews
Victor YEO
Rated 5.0/5.0 6 months ago
Very nice, delicious and affordable Thai Dishes… a must try…
Ed Lim
Rated 1.0/5.0 2 months ago
Service is terrible. Mccafe coffee is terrible and there's no quality control for their mccafe coffee or the order just missed out without the staff knowing even after a reminder the coffee, it never arrive and had to ask for a refund which I was short change. I would have given 0 star if there's an option To add on this is how they serve their coffee, wet cup, wet serviettes 🤦🏻♂️ with no apology
Vincent Chua
Rated 1.0/5.0 a week ago
Super bad experience with their mac delivery, after wrong item deliver. They told me will get the store manager to contact, but didn't just left the correct food outside. Who knows how long is there when no one let us know they will deliver the correct item, do u expect us to eat the food deliver hours at our door steps ?
Thaqif Naufal
Rated 1.0/5.0 3 weeks ago
I had a bad experience working at this outlet for 1 day. I am a student I want to work part time because I just want to earn extra income and I want to find new experience. I will no tell you the story because I don't want to exposed. I go training on 31 may 2022
Eileen Phay
Rated 2.0/5.0 a week ago
Peak hours & many orders came in but they still very steady and patience to serve every customers. But received beef item not chic item. Pls to chk your item before leave the location.
ks
Rated 1.0/5.0 4 months ago
The staffs don’t even pay attention to the cash-paying counter. After waiting for approximately 15 mins, I felt like it was outrageous and proceeded to ask the staff ( from afar ) to take my order. After, they told me to wait as they’re currently busy, and I listened to them as I understand that they have lots of orders at the moment. In a few minutes, they totally forgot I existed and I even had to approach the staff personally to make my payment.
Chin Poh Yee
Rated 1.0/5.0 2 months ago
Unpleasant experience.I ordered Mcd on Grab, When the food arrived, I found that one of the drinks was not there. The fries weren’t the full amount of it and the burgers were such a mess. It’s not what I really expected from a big franchise fast food restaurant. There will not be a second time for me from this outlet. First impression always lasts.
Woon
Rated 1.0/5.0 3 months ago
I made a Grab delivery on 17th June. My children were happily waiting for the food to arrived. I spent $52+ on the meals, waiting for the meals is not a problem. The meals came. To me surprised, the burgers were not packed according to my orders, and worse still the original order of mine invoice can yet be pasted on the food packaging. I called up to change my meals, nothing can be done is the worst part of all. Either your staffs can't read simple English of the ordering invoice, get someone better to do the job. Or your staffs are all part timers, can't be bothered as no job commitment. Or can't multi tasked. If can't, get more man power. Not all can be multi tasked. Worse delivery from Oasis... 👎👎
Boon See Yeo
Rated 1.0/5.0 3 months ago
Staff unable to perform their duties during peak hours. Bad service. Waited over an hour for my food.
No nickname
Rated 4.0/5.0 4 months ago
it's always a good times specially after school, kids drop by and having meals with friends together. Best day Every day !
Didil Attspiano
Rated 3.0/5.0 in the last week
Nice outlet with McCafe barista on the side. Just need to be a tad careful when you made a large order as this particular outlet has a knack of missing out items especially when they are handling a surge of orders. Not unusual to wait 30-40 mins for your walk in orders at this outlet too... so i'd suggest that its best to assign the orders on their official app for a pick up
Hanna Tan
Rated 5.0/5.0 5 months ago
I had a lunch appointment at McDonald's, and during my visit, I accidentally left my iPad on the couch. Fortunately, the attentive and helpful crew noticed it and kept it safe for me. I'm incredibly grateful for their honesty and quick action. Kudos to the team for their excellent service!
Anna Sahlan
Rated 5.0/5.0 2 months ago
Love the ambience in the morning. Not too crowded and delicious food. Nyam!
QM
Rated 1.0/5.0 2 months ago
Unfortunately, I visit this outlet frequently as I stay in the vicinity of Oasis Terrace. The restaurant is too packed for anything to function normally. Waiting time can be up to 45 mins for a "fast food" restaurant. Seats are hard to get, and garbage bin is almost full - problematic when you have to self return trays. Fries can be less cooked than norm as though they are rushing it out due to the crowd. Still edible, but not within expectation.
Marcus Gwee
Rated 1.0/5.0 4 months ago
Fries is always soggy .... pls improve ...as much as you guys wana be lazy ... pls don't leave the fries leaving there for over an hr
Martin Tay
Rated 4.0/5.0 a month ago
Nice comfort food once in a while. Place was too crowded though and not easy to find an available table. No straws available which makes it difficult for those with sensitive teeth to have cold drinks.
George Chia
Rated 1.0/5.0 a month ago
No service!! Waited for more than 15 mins for 2 sets of meal.We had to self collect even though we chose table service. Food was just sitting on counter. Food is not fresh. 100% past holding time. Please do not claim to be fast food and definitely do not say food is delicious!!!!
Sincera_ MiscPatron
Rated 1.0/5.0 a week ago
Recommend go for breakfast sets or desserts or other snacks. The burgers and nuggets all meat texture are tasteless and dry and fries too. Overall McDonald is not what is used to be.
Kenneth Law
Rated 4.0/5.0 3 months ago
A lot of ppl usually from Friday night! Doesn’t matter. Most importantly make sure you double check your food if you do takeaway! They missed out the order quite often when there’s a lot of people. And sometimes the youngster there probably part timer not working seriously like screaming shouting jokingly these. The services is up and down
Priscilla Gabrielle Chan
Rated 1.0/5.0 a week ago
By far the worst outlet for mcdelivery services in the punggol area. Wrong food item was delivered and condiments given were incomplete, special requests were entirely disregarded. Never encounter such issues with other outlets in punggol befofe
Law CY
Rated 5.0/5.0 in the last week
Debbie, the floor manager was very helpful and attentive. My wife and kids was at the outlet. She doesn’t know how to use the machine hence seek for assistance and Debbie came to help. My wife told me that Debbie explain to her on how to use the machine in detail and the orders etc. Thumbs up for the customer service!
Chi Kei Lee Lee Chi Kei
Rated 5.0/5.0 a month ago
The manager and the staff there are really friendly and polite! It is really unlike any macdonalds I have seen or experienced. I would definitely go there again! 10/10
audrey amanda
Rated 1.0/5.0 3 months ago
I've encountered several issues on multiple occasions which have left me quite dissatisfied. Firstly, during my initial visit last month in February, I ordered through the McDonald's self-pickup option. However, upon receiving my order, I noticed that the quantity of fries provided was significantly less than what is typically served at other outlets. Despite providing feedback through the McDonald's app, I did not receive any follow-up communication from your team. Secondly, during my most recent visit today, I encountered further problems. On two separate occasions, I received the wrong drink with my order. While one instance involved the omission of my drink altogether, the other instance resulted in the incorrect drink being provided. I ordered an Oreo caramel frappe, but was given a mocha caramel frappe instead. This level of inconsistency and error is not acceptable. Lastly, there have been numerous occasions where the food has arrived soggy and cold. Waiting for 45 minutes for a cheeseburger, especially in a fast-food restaurant setting, is simply unacceptable.
Fazir Yassin
Rated 1.0/5.0 a month ago
Order a breakfast deluxe and didn't get a sausage and 2 hotcakes. Pay so much for nothing.
Kingston
Rated 5.0/5.0 2 weeks ago
Personal favourite mcd branch! Fries are freshly made (oil is not reused - you know what i mean) and less oily compared to other branch. Staff is friendly and providing excellent service! Plus, it is 24/7 and you can never go hungry 😊
Evin Lim
Rated 4.0/5.0 2 months ago
Jean is doing her best to make sure all the table services are served and to alert new customers that the waiting time is 1 hour on a Saturday morning. She is the only one that is running in the whole restaurant while the other staff are busy working in the kitchen. Although they are short of manpower, the team tried their best to deliver the usual McDonald’s service to everyone
Faiz Radzwin
Rated 5.0/5.0 a week ago
Had breakfast and service was super. Team was friendly and in particular, impressed with Alicia's kindness to us. She rectified a mistake in our order all while keeping a pleasant disposition.
Lucas Portillo
Rated 1.0/5.0 a week ago
People demanding to speak to the manager because of two reasons. The order number is called out on the TV but our number was not called by the staff. It’s okay be patient but the thing that pissed people off was that after a while their number disappears from the TV and It’s like our order was forgotten. 2nd reason was they messed up the orders they give wrong chicken nuggets and chicken popcorn to the lady. Some people even went all the way home and realised the order was wrong and they had to travel back to fix it. Not acceptable was when people were asking when is our order is next (because our number disappeared) the staff right in front of all the customers was preparing and restocking the box of McDonald’s breakfast butter. I mean there are much higher priority when there are about 20 orders behind
Dhanie
Rated 5.0/5.0 in the last week
The Manager deserves applause, I have no clue where the manager finds its crew, cause almost consistently for 2 Years, This Branch has an element of Personality amongst its older crew❤️🎡, All of them serve you with a smile or even a giggle. Loved eating here even though there at 3 Other McDonalds that are closer. Only bad Thing is that Its way too cramped🎀🎀
Tan Thilagarani
Rated 5.0/5.0 a month ago
The staffs are pleasant and friendly. Using the mac mobile app have been very helpful and friendly to the pocket in times of needs. For a quick bite, easier to order and do a pick up in the restaurant. Saves time too. Good job Mac.
Sleepybear
Rated 1.0/5.0 in the last week
Not all, but when I went one of the staff actually berated me for not coming to take my food when she called out. Reason was that there was no receipt printed from the self ordering kiosk, and hence I couldn't know my order number. So I have to wait for another staff to assist me. On separate occasions, 1) my ice cream was done unsatisfactory, there were weird chocolate stains all over my sundae cup 2) McCafe hot chocolate was without chocolate. So ended up drinking hot milk. Disappointed with this outlet.
tay candy
Rated 1.0/5.0 in the last week
This is the worse Macdonald's branch i've visited. I've received Chicken salad without Chicken on a few occassions, salad without dressing, Mcspicy with Cheese burger without cheese. Always have to check the orders upon pick up as something might be missed out, which brings upon inconvenience despite being a FAST FOOD chain. I've also provided feedbacks via the app on a few of the wrong orders but gotten no response from them. There was even one time I waited almost 30mins for ONE ice cream as only one staff seem to know about the pending order. Even the manager wasn't aware of the order after checking the order chits. Their service level and food standards are really ridiculous.
Dorothy T.
Rated 1.0/5.0 a week ago
Not consistent with service level. Quite inefficient. Recent encounter was Friday 11am plus. Not many people at all less than 8 orders on big screen but ended waited at counter to pay as I want to use cash. The lady served the person in front and when it was my turn, disappeared! Waited 10mins and no one came back Mia already! I had to go to other staff and asked and finally someone came, claiming some old pple needed help. 🤔Shouldn't it be first come first serve? I was expecting at least let me pay first and help others or what later or acknowledge me first, ensure come back later. If not my order will not go through and is not in queue at all. Wasted my time and still must wait for order after that. The staff still reiterated old people needed help. Yes but no one told me and no acknowledgement as if I was impatient and old people shd come first. She totally missed the point though she apologised yet said the same thing. I don't think she gets it. Kitchen seemed busy though and there was some unpleasant shouting I heard. Waterway point better standard - somemore v busy outlet compared to Oasis Terrace.
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Nearby Restaurants
Encik Tan @ Oasis Terraces
681 Punggol Drive, Singapore 820681 #01-39
$4 · Halal Certified · Restaurant · Asian · Malay · Chicken · Beverages · Singaporean · Vegetarian · Seafood · Chinese · Dessert · Oyster Omelette, Fried Carrot Cake, Wanton Noodles
Fitra Chicken Rice (S6) @ Oasis Terraces (Gourmet Paradise)
681 Punggol Drive, Oasis Terraces, Singapore 820681 #04-01
$6 · Halal Certified · Mixed Food Court · Asian · Chicken · Singaporean
Qiji @ Oasis Terraces
681 Punggol Drive Singapore 820681 #01-37/38
$5 · Halal Certified · Restaurant · Chinese · Beverages · Chicken · Seafood · Asian · Nasi Lemak, Laksa
Swee Heng 1989 Classic @ Punggol Oasis Terraces
681 Punggol Drive Singapore 820681 #B1-04
$5 · Halal Certified · Bakery · Dessert · Cakes · Pastry · Pie · Bread · Puffs · Cakes