McDonald’s @ Clementi Ave 3
451 Clementi Ave 3, Singapore 120451 #01-309
Classic, long-running fast-food chain known for its burgers & fries.
$6 · Halal Certified · Fast Food · Singaporean · Western · Dessert · Vegetarian · McSpicy Burger
Monday: 6:00 AM – 12:00 AM Tuesday: 6:00 AM – 12:00 AM Wednesday: 6:00 AM – 12:00 AM Thursday: 6:00 AM – 12:00 AM Friday: 6:00 AM – 12:00 AM Saturday: 6:00 AM – 12:00 AM Sunday: 6:00 AM – 12:00 AM
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Sorted by Relevance - 851 Reviews
Xavière Desmet
Rated 2.0/5.0 a year ago
Small area with few cramped tables. Tables and floor were dirty, smell bad. Could be more diligent with cleanliness. No toilets available.
Kok Kum Fai
Rated 2.0/5.0 2 months ago
For two occasions that I requested table service, I had to enquire at the counter. The first time they left my order at the counter despite it was table service. Today I have up waiting and asked if my order is coming. They gave the order to me and only upon reminding it was table service, they sent it over. I never had this problem before. Seems priority is given to delivery and self service customers.
徐慧新
Rated 1.0/5.0 a month ago
Slow serving, found fair in French fries, 2 mistakes in one order, table and chair not clean. Serving is really slow, normally when we order through apps at other stores, serving is very fast, but this store is super slow, and it is not peak hours. We ordered 2 happy meal sets for the kids + 1 big French fries, yet they totally missed out the big French fries and toys when they prepare order, have to inform the staff about their mistakes. Table and chairs were not cleaned after previous left, quite dirty. Furthermore, found hair in the French fries. Terrible experience never had before in other McDonald stores before. Will not go to this store anymore.
Hang Li
Rated 1.0/5.0 2 months ago
This is the worst MC i have ever been to. There must be some serious efficiency problem in this Store. The waiting time is incredibly long, about 5 times longer than other MCs even there are not many orders.
Scrappy
Rated 1.0/5.0 a month ago
The two guy waiters are so rude!!! They called your number, then ask you to wait, then go back to the kitchen and empty handed, cannot spend just 2 secs to pass you your food which is just 20cm in front of you after you have waited for half an hour and it starts raining heavily, you know what, they were humming the whole time ..
Dr Ganesh Neelakanta Iyer
Rated 1.0/5.0 5 months ago
Horrible service. Board says " Now serving". But when asked they say, "it doesnt matter". What a reputation McDonalds? Too bad. For another order, board doesnt even show the number.
BrE
Rated 1.0/5.0 4 months ago
This place is an accident waiting to happen! The floor is so slippery/ oily especially on a rainy day. I see everyone almost slipping, losing their balance the moment they stepped in. Folks coming with elderly/vulnerable please be mindful of this, hold your loved ones at at times.
Jery Chen
Rated 1.0/5.0 4 months ago
Super shorthanded staffs. More than 20 outstanding orders. Fast food = slow food
c_aiii
Rated 1.0/5.0 4 months ago
I visited this outlet on 12 May 2023 at around 830pm. I discovered a baby cockroach right under my fries box as i was finishing up my fries. And yes, it was very much alive and crawling. I could only push the tray away and take the rest of my meal (i usually finish my fries first) and eat outside the restaurant. I understand this particular mcdonald’s has the reputation of having absurdly slow service and regularly leave products out of orders and I understand that that is due to the slightly older staff members. That I can tolerate. But a cockroach on my plate? Where in the world are the hygiene standards of this place? Are the managers paid to do nothing? Do the staff not check before sending out food to customers? Absolutely revolting. Most likely my last visit to this outlet. Can someone please do something about this place??
40_CS
Rated 1.0/5.0 a week ago
13 February 2022 Poor customer service and facility management Went to dine in at that outlet. The system was down and we can't even order food from the kiosk, tried to order in-app also cannot. The system was also down at the counter. Only way for us to order is for the cashier to write down our order on a piece of paper. When it was our turn to order, a female cashier served us and she took her own sweet time to write our order. It took her 2-3 mins just to write 2 simple orders down. Worst part is that as I have a change of $1.85 (some coins not shown in pic), the cashier took out a big bag of coins and had the audacity to give my change in 5 cent coins. Ended up with at least 17 5 cent coins as change. Just 5 mins away there is another outlet, bigger and better. Avoid this outlet as much as you can.
Panda Rider
Rated 1.0/5.0 4 months ago
Is this the lowest rated McDonald’s in Singapore? Call themselves fast food. Look at the throng of riders queuing up to get the food. Absolutely horrible management.
Trinath Vajinepalli
Rated 4.0/5.0 3 months ago
Went here with couple of friends. they forgot to give one burger and we have to go to the counter again and explain the problem. good thing they gave us the burger that we ordered after couple of minutes of checking the bill.
smaexy_dj
Rated 1.0/5.0 3 months ago
utterly disappointed that I had to wait 45mins for a FAST food restaurant, not sure if they had missed out on my order or if they had given my order to someone else who had the same order. I understood that it was lunch hour but still absolutely disappointed that they did not immediately attend to my request to check on my order when they had heard that I have been waiting for my order for more than half an hour, and I had to ask them repeatedly to check on my order. Although they agreed to my request to replace my melted ice cream after waiting for that long, it is not sufficient to prove themselves worthy of even 2 stars for what happened today.
Rayees Ahamed
Rated 3.0/5.0 a week ago
Good menu but, it took 3 days for me to digest the food I ate. Don’t know what, it was heavy & heavy after I ate the burger. Couldn’t sleep that night.😵💫
Julian Lawrence-Smith
Rated 1.0/5.0 a month ago
Possibly the slowest MacDonalds in the whole of Singapore. Too busy doing mobile orders for people who aren't there. Order there and it's SLOW FOOD, not fast food. Serene much better.
S S W
Rated 1.0/5.0 a week ago
Facing couple time that no receipt come out. I have told the staff and let them call me if the food is ready since I have no queue number. However, NEVER call me until I ask them or check the food on counter myself only can get the food!!! There is one time with same situation, even though I order one french fried only, they still ask me to wait! I ask again after waiting for long time and they say they forget? How terrible of the service?
LK
Rated 1.0/5.0 in the last week
Fast food but never fast Waited 30 mins while the orders behind me got their orders before me Order is ready but they won’t serve it to you until you go and ask and ask Maybe they feel the food is too hot to be served …
Arif Hardy
Rated 1.0/5.0 2 months ago
Waited almost 3 hours for our delivery only to get feedback that they can’t see the order on their end. Payment has already been deducted and order can’t be cancelled. Even hawkers have higher standards than this
ZoidZ
Rated 1.0/5.0 2 months ago
Used the Mcdelivery app to make an order at 6.30pm just for the Coca-Cola cup set and the nightmare started…. Firstly, they changed the ordering in the app so you need to go to deals to manually select the coca-cola cup and add to the order before you order your meal… it used to auto add once you have the min order. Secondly, after ordering, you receive the order number and details via email and (surprise!) it can’t be searched and found in the app. Thirdly, after an hour of waiting, both the Mcdelivery hotline number and the restaurant number are engaged and unreachable. After 3 hours of intermittently trying, we finally got thorough and the reply was that there was no dispatch (no rider) so that’s why they didn’t send. Then the duty manager actually asked us to cancel it from the app (it’s not searchable or present in the app!!) which we can’t do it at all! Finally, the duty manager says he’ll get it prepared and get his rider to deliver. IF YOU GOT A RIDER FOR YOUR STORE THEN WHY WASN’T HE SEND TO DISPATCH MY ORDER INSTEAD OF ME HAVING TO HUNT AND CHASE FOR MY FOOD FOR 3 HOURS????!!!!!!!!
Tiffany Teng
Rated 1.0/5.0 a week ago
Ordered Mcdelivery using Mcdonald's app. Had to wait over 3 hours only for rider to tell me that the store lost my order entirely and he had nothing to pick up. Waiting for store manager to get back to me on my refund.
Devils -Z
Rated 1.0/5.0 2 months ago
Useless and worst Mcdonald all the stuff won't even entertain walk in and won't even closed their walk in pos system after order they told us they are closed all busy talking inside kitchen
K H
Rated 1.0/5.0 2 months ago
I ordered takeaway but was given dine in. The staff help me to packed it and take my receipt. Once I reached home turnout it was incorrect. I go back again and the same staff denies that she take my receipt while on her hand several other receipts. After a while of yes-no situation, the manager give me the missing orders. The staff that I have issue with, go to kitchen and gossip with their colleagues in hokkien and laugh. It really inappropriate. I meant all of them doing a bad job and can gossip while laughing when there are a case. Awesome A few mins later, another customer with incorrect order. Again, the manager is do the replacement and checking while the aunties giggling at kitchen. Thanks Mcd for bad service, the food also taste really bad due to anger.
Adrian Jiang
Rated 1.0/5.0 a week ago
Wouldnt know how good the food is because ive waited 30mins for food and the staff seem to just say wait. People finished their meal who came after me. Poor service i suggest visiting a different branch.
specimen5726
Rated 1.0/5.0 in the last week
Absurd for waiting time for a simple ice cream cone to be over 20 minutes during off-peak hours. Meanwhile TV display shows only 4 or 5 orders at all.
Renu VJ
Rated 1.0/5.0 a month ago
Worse outlet. Everytime I order they use grab driver and not their internal driver. I will either receive order 3 hours later - order breakfast and receive it for lunch or never receive at all. Everytime the outlet managers say sorry and will look into it but nothing changes.
TAN SH
Rated 5.0/5.0 a month ago
Jus few days ago, I ordered wrongly at another outlet nearby (Clementi Mall) instead of this 451 Clementi Ave 3. After 20min then I realised I ordered at wrong outlet, I qkly rushed to the 451 outlet (about 30min after ordering thru app), expecting my food to b waiting, but slight cold for sure. When I talked to the cashier wat happened, I was abit surprised they hav nt prep my order. I believed they hold on to my order 1st bcos i indicated a table service which I noticed the table numbers in 451 all started with 1s whereas Clementi Mall started with 2s. Tat was v thoughtful and nice gesture. Afterall it was my mistake. When I received my food eventually and told the cashier wat happened, she assured me sometimes tis happened with a friendly smile. It was v heart-warming to me, cos it doesn't make me looked stupid. 😅 Jus 1 thing to note, the tables in the eating area r nt tat cleaned. Mayb u guys can work on it a little.
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