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McDonald’s @ Bukit Panjang Plaza

1 Jelebu Rd, Singapore 677743 #02-01

6892 8572

Classic, long-running fast-food chain known for its burgers & fries.

$6 · Halal Certified · Fast Food · Singaporean · Western · Dessert · Vegetarian · McSpicy Burger

Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours

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Reviews on Google (4.1/5.0)

Sorted by Relevance - 1198 Reviews

Zain “Sara Zane” Deen

Rated 3.0/5.0 a year ago

Note to self: Go to another outlet to eat. Ordered at 18:52hrs order didn't get prepared. Waited patiently for 20mins and finally decided to approach counter to check. Order was forgotten. Finally received order at 19:19hrs. Not very "fast-food". But still 3 stars cos of very nice and polite staff. :)

Josephine Lim

Rated 2.0/5.0 a month ago

Had purchased two hotcake sausage meals and one breakfast deluxe for take away. Back home, I noticed that the hotcake syrup had expired more than two months ago. Doesn't the restaurant do stock check for expiry products?

HØNÌICØMB

Rated 1.0/5.0 3 months ago

Ordered 3 set meals for take away. After I reached home I realized there were some missing items thinking it's complete so I didn't check before I left the store. This happened to me twice this week. One from GrabFood delivery and the second is collect from this same branch. I hope the management can look into this. Maybe your staff need train more.

coffeegal

Rated 2.0/5.0 3 months ago

Very crowded on the weekends during lunchtime. I saw my order deleted from the queue (the one that shows your order number status; preparing or serving) without even being served. Asked the staff about the status of my order and staff was very irritated when replying. Understandable, since there are a lot of orders to complete, and they could miss out one or two orders. Except, this wasn't the first time, and I was not the only one. When I finally got my order, it had already been 30 minutes since I ordered. Fast-food lol 🙃 *sigh* Gotta remind myself to go to other outlets next time to see what the situation and service elsewhere is like. But I keep forgetting. 🤦🏻🤣 One more thing. There are always so many delivery riders waiting for their orders, but the waiting area is small. If you guys cannot keep up with the orders (dine-in, take-out, pick-up or delivery), why not just close the taking of orders and allow other bigger outlets take the orders instead? Ok one more thing, this one really last one hahahaha. This is just a suggestion. I noticed that the main counter was preparing some of the McCafé orders. Why not just delegate the work to the McCafé counter? It seemed quite empty, the staff at the counter wasn't even preparing any order at the in the 30 minutes period I was waiting for my order.

Mantou

Rated 1.0/5.0 3 years ago

The restaurant is quite empty the most 20% filled, but you have to queue up under the sun outside the restaurant for a good 15mins. And there's no separate queues for takeaway, you have to join the long queue of diners even if you just want to just take away this is very ridiculous. I had a very good experience at McDonald @ Forum Shopping in my previous review. @ Forum they even guide and assign seats and maximise all possible seatings. You don't even have to queue if you are taking away, as long as the counter area is not crowded you can go in. A total contrast in good management and the bad in the 2 outlets.

kelvin koh

Rated 2.0/5.0 7 months ago

Now can't give 1 more curry sauce. 1 box nuggets 6pc can give 1 sauce. Didn't face this issue at other outlet.

Sean Chong

Rated 2.0/5.0 2 months ago

Understand is very busy during peak hours where all the staff need to put in all efforts to clear to e order. However can at least just inform the queuing customer like how long they should wait

DragoonsaN Lee

Rated 3.0/5.0 2 months ago

The service at lunchtime is very bad, the food is slow. Check with the staff on the delayed order, but was struck off by the manager as my order was Dine-in table service. I waited 25 mins for my order, and people who came after me have received their table service order. What type of service standard is this?

Mystic Moon

Rated 5.0/5.0 a month ago

The managers here are friendly and helpful. Food is classic Mcd's. Love the McCafe drinks esp their Green tea latte and Himalayan tea latte. And I'm glad that they scrapped the low-fat option lol coz in the past, the staff would use them interchangeably at times and I had to remind them to use the normal fat milk.

Lonesome Boss

Rated 4.0/5.0 3 months ago

I have eaten here for many years. The managers of this store most of them provide exception service, going the extra mile, one of them provide me with a free water I did ask for as I only ordered just fries and nuggets. I have order forgotten once which is ok to me because it was during dinner peak hours.

yujinius

Rated 1.0/5.0 2 months ago

i was there with my friend at 2.40 pm and the lady serving us was very rude to my friend. we ordered table service and when my friend used one hand to take the tray from the lady she scolded her for no reason

Zahari Nawi

Rated 5.0/5.0 a week ago

Not bad as there wasn't a crowd during lunchtime. Good atmosphere and staff were lovely.

Yate Haugan

Rated 2.0/5.0 a month ago

Date of visit: 1 September 2023. Place was quite crowded. Ordered via the mobile app. Order took quite a while to be served, as compared with other McDonald's outlets I have visited. The strawberry sundae that I had ordered had also melted significantly. In addition, observed that the air conditioning in the area near the clear glass panelled walls wasn't strong enough, resulting in a hot and stuffy environment.

Gavin Lee

Rated 5.0/5.0 2 months ago

The older Mac compared to the Hillion one. But this has lesser crowd and similar Mac standard. Beside BPP is linked to HDB carpark which had cheaper per min parking.

Sabby Wabby

Rated 5.0/5.0 4 years ago

Have always loved this outlet because it is more spacious compared to Hillion Mall. However there are simply too many inconsiderate students over here.

Teh C Gao Siew Dai

Rated 2.0/5.0 4 months ago

Date of visit: 1 September 2023. Place was quite crowded. Ordered via the mobile app. Order took quite a while to be served, as compared with other McDonald's outlets I have visited. The strawberry sundae that I had ordered had also melted significantly. In addition, observed that the air conditioning in the area near the clear glass panelled walls wasn't strong enough, resulting in a hot and stuffy environment.

Rex Ng

Rated 1.0/5.0 a month ago

The quality of the food here is bad. Constantly served cold fries and cold hotcakes on multiple visits. And the wait is long. I suggest to go to the Mac Donald’s at Hillion mall instead which is right beside BPP. The service and quality there is better.

Esther Ji Cheng

Rated 1.0/5.0 a month ago

BAD EXPERIENCE! waited for 30 minutes when i ordered online 15 minutes beforehand,, Barista counter empty when I reached and they said Barista is on break, like he/she just went for break??? please if im in a rush right then can even refund anot? POOR MANAGEMENT!

Roz Syafiqah Rosly

Rated 1.0/5.0 2 months ago

I just ordered from grab dbl mcspicy with cheese so its a different pricing than usual. Even tho its not much but both of my meals came without cheese i had to put my own. Might as well i order and pay dbl mcspicy without the cheese… if its oos i think the least yall can do is to inform..

sunny sharif

Rated 1.0/5.0 2 weeks ago

Some of the staff in this outlet are downright rude. The manager knowingly the staff are in the wrong but seems nonchalant about it. First experience an auntie at dessert counter just throw the plastic at counter top for me to pack my own when I asked her for a plastic bag and went back to her business. 2nd encounter ordered a brownie mcflurry and the young girl who served me with only 3 pcs of brownie bits. I asked her if it's the usual serving as it's not my first time ordering brownie mcflurry. Her replied was "I cannot give a lot" so more than 3 pcs considered a lot. 3rd time was the last straw. Telling myself never coming back to this outlet again even it's the nearest to my house. Ordered a meal and dessert. Waited more than 40 mins for my meal and when my turn came the manager asked to collect the dessert at the dessert counter. I approached the male staff and politely asked him for my dessert and his replied was "wait wait wait" in a agitated tone. I was stunned and he gave the death stare like he wanted to swallow me whole. I went back to the manager who served me my meal and told him what happened. And you know what the manager replied me. "Ya I know he got attitude problem. He had argument with other customers before" I'm thinking to myself then why is he still working at the frontline. Make him work in the kitchen where he don't have to deal with customers. As I'm a working adult myself I chose not to give them a hard time and just walk away. I just hope that the staffs are properly trained so as to avoid such incidents in the future.

KT Chin

Rated 5.0/5.0 a week ago

Relaxing light dinner meal with large fish filler set. Large Ice Milo with large fries 🍟 with additional chicken wing 🍗 .

Elva Le (Chijolqp)

Rated 3.0/5.0 2 months ago

The food,spectacular! It was very nice juicy and crispy even tho the food was nice, the people especially one lady was bad as in not the customers but the people working she had anger issues and was very nasty too my friend she scolded her for not counting the coins but the lady is supposed to be the one to be counting the coins for her. I really want that lady to be fired but I’m not the manager or anything. Some people will think that I’m sarcastic but the lady was so rude to me and my friend that she even snatch the money from my friend. Other than that the other workers were nice but I can still see rubbish on the floor.

Zi Xuan Lee

Rated 5.0/5.0 a month ago

Indulge in McDonald’s Purple Sweet Potato Delights! Purple Sweet Potato Cone This boasts a pronounced sweet potato flavour with a bold earthy taste. While I found it a tad bit sweet, it has the distinctive sweet nutty taste of sweet potato! Plus, its pretty lilac hue makes it perfect for snapping Insta-worthy photos!

Hiresh

Rated 2.0/5.0 a month ago

The man serving my friend and me our food was very rude to us as he served us our happy meal. He also forgot to give us the toy in our happy meal and asked us to check if he even gave us the toy. Afterward, he raised his voice at us because he forgot to give us the drink and he wanted us to collect it even though it wasn't even ready yet.

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 4.3/5.0 (265 Reviews)

McDonald's @ The Woodleigh Mall

11 Bidadari Park Drive, Mall, The Woodleigh, Singapore 367803 #B1-11/12

 2.7/5.0 (101 Reviews)

McDonald's @ Sengkang Grandmall

70 Compassvale Bow, Sengkang Grand Mall, Singapore 544692 #01-34/35/36

 2.7/5.0 (238 Reviews)

McDonald's @ Changi Airport T2 Arrival

60 Airport Boulevard S'pore Changi Airport Terminal 2, Mezzanine Level. Arrival, 819643 #M016-017

 4.2/5.0 (1676 Reviews)

McDonald's @ One Punggol

1 Punggol Dr., Singapore 828629 #01-08/09

 2.6/5.0 (40 Reviews)

McDonald's @ Chua Chu Kang Park

26 Choa Chu Kang Dr, Singapore 689719

 3.6/5.0 (274 Reviews)

McDonald's @ Northshore Plaza I

407 Northshore Dr, Singapore 820407 #02-30/31

 2.9/5.0 (208 Reviews)

McDonald's @ Buangkok Square

Blk 991 Buangkok Link, Singapore 530991 #01-14

 3.7/5.0 (506 Reviews)

McDonald's @ Pasir Ris West Plaza

735 Pasir Ris Street 72, Singapore 510735 #01-342

 3.5/5.0 (50 Reviews)

McDonald's @ Yishun Blossom Spring

461 Yishun Ave 6, Singapore 760461 #01-03

 4.0/5.0 (331 Reviews)

McDonald's @ Tampines Greenview

Blk 614 Tampines North Dr. 1, Singapore 520614 #01-09

 2.5/5.0 (192 Reviews)

McDonald's @ Our Tampines Hub

1 Tampines Walk, Singapore 528523 #01-13/14

 3.6/5.0 (274 Reviews)

McDonald's @ Canberra View

133 Canberra View, Singapore 750133 #01-01/02 03/28

 3.9/5.0 (554 Reviews)

McDonald's @ Tampines East CC

10 Tampines St 23, Singapore 529341 #01-01

 4.0/5.0 (494 Reviews)

McDonald's @ Sembawang Shopping Centre

604 Sembawang Road, Singapore 758459 #01-27

 2.3/5.0 (58 Reviews)

McDonald's @ ZhongShan Mall

20 Ah Hood Rd, Singapore 329984 #01-16

 4.0/5.0 (730 Reviews)

McDonald's @ Siglap CC

Blk 151 Bedok South Road, Singapore 460151 #01-12

 3.1/5.0 (246 Reviews)

McDonald's @ Admiralty Place

678a Woodlands Ave 6, Singapore 731678 #01-05

 3.3/5.0 (370 Reviews)

McDonald's @ Caltex Dunearn

130 Dunearn Rd, Singapore 309436

 3.6/5.0 (64 Reviews)

McDonald's @ Jewel Changi Airport

78 Airport Boulevard, Singapore 819666 #B1-298

 3.6/5.0 (115 Reviews)

McDonald's @ Changi Airport Transit T2

Changi Airport Terminal 2 Departure/ Transit Lounge Central, #36-070, Singapore 819643

 4.1/5.0 (281 Reviews)

McDonald's @ Vista Point

548 Woodlands Drive 44, Singapore 730548

 3.8/5.0 (417 Reviews)

McDonald's @ 888 Plaza

Blk 888 Woodlands Drive 50, Singapore 730888 #01-737A

 2.8/5.0 (141 Reviews)

McDonald's @ Woodlands North Plaza

Blk 883 Woodlands Street 82, Singapore 730883 #01-468

 3.4/5.0 (133 Reviews)

McDonald's @ Cineleisure

8 Grange Rd, Singapore 239695 #01-05/06

 3.7/5.0 (108 Reviews)

McDonald's @ Woodgrove

30 Woodlands Ave 1, Singapore 739065 #01-06

 4.0/5.0 (736 Reviews)

McDonald's @ Great World City

1 Kim Seng Promenade, Singapore 237994 #01-124/125/126

 4.0/5.0 (1499 Reviews)

McDonald's @ Shell Havelock

548 Havelock Rd, Singapore 169637

 4.0/5.0 (225 Reviews)

McDonald's @ Greenridge Shopping Centre

Blk 524a Jelapang Road, Singapore 671524 #01-02A

 2.5/5.0 (93 Reviews)

McDonald's @ Delta Sports Center

900 Tiong Bahru Rd, Singapore 158790

 3.7/5.0 (52 Reviews)

McDonald's @ Senja

Block 642 Senja Close, Singapore 670642 #01-12/13/14/15/16

 3.5/5.0 (80 Reviews)

McDonald's @ Yew Tee Point

Blk 623 Choa Chu Kang Street 62, Singapore 680623 #01-262

 3.7/5.0 (1316 Reviews)

McDonald's @ Limbang Shopping Centre

Block 533 Choa Chu Kang Street 51, Singapore 680533 #01-10

 3.7/5.0 (290 Reviews)

McDonald's @ LeQuest

4 Bukit Batok Street 41, Singapore 657991 #01-42

 4.0/5.0 (526 Reviews)

McDonald's @ Jurong Spring CC

1 Jurong West Street 52, Singapore 649296

 4.0/5.0 (411 Reviews)

McDonald's @ Pasir Ris Mall

7 Pasir Ris Central, Singapore 519612 #B1-41

 4.0/5.0 (2 Reviews)