McDonald’s @ Sun Plaza

Name: McDonald's
Address: 30 Sembawang Dr, Sun Plaza, Singapore 757713, SG
Telephone: 6777 3777
Rating: 4.1

30 Sembawang Dr, Sun Plaza, Singapore 757713 #01-16 /17

6777 3777

Classic, long-running fast-food chain known for its burgers & fries.

$6 · Halal Certified · Fast Food · Singaporean · Western · Dessert · Vegetarian · McSpicy Burger

Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours

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Reviews on Google (4.1/5.0)

Sorted by Relevance - 2212 Reviews

Justin Just In

Rated 2.0/5.0 7 months ago

This shop always not able manage the order when the shop is crowded or peak. TV screen too small cannot fit in all order numbers. My order is 142, ordered done 20/05/2022 2219 hours, then my order completed and being call at 2224hours, then I go to counter and tell them my number then one of the Vietnam/Thai lady said my order not ready, then I continue wait until 2236hours until the manager calling my number for second time. By that time my foods already cold and has been waited for 12minutes just for the wrong information given by the front counter. Apparently my order number also disappear for long time at TV screen, I found it funny because the staff still insist told me that my order not ready. Super not happy with the service.

Jesslyn Loi

Rated 2.0/5.0 a year ago

Love and hate relationship. Sometimes good and fast, MOST of the time has a long wait and crowded. And the dustbin filled with rubbish and yet the staffs didn't clear. And it was 3pm that day when I took this picture, it's not a peak hour...

Reakefet

Rated 2.0/5.0 4 months ago

I know that Mc Donald’s is always crowded and packed. But the counter there was always empty. The workers just walked past us and did not do anything .When I ask the workers, they asked me to wait. I often ended up waiting for half an hour just to complete my order. And I would wait for another 10 minutes for the food to be prepared. So total I would need about an hour to eat my lunch or dinner which is obviously too long. Even KFC prepares your food much faster. I hope some of the worker can help us complete our order at the counter.

Low J.W

Rated 1.0/5.0 2 months ago

Does 2 piece of chicken look like a bucket to you? Small order yet you're still able to mess it up, called hotline and they informed me that I'll get a call back but 1 hour later I've still not receive any update from the outlet. So what about my lunch?

Kei kei

Rated 1.0/5.0 2 months ago

Buy large size french fries at McDonald’s sun plaza but it’s look like medium size or even look like small size !!!!! Buy the large size french fries with promotion minimum $1 , when add in $1 ice cream it’s cannot be checkout and $1.20 ice cream was sold out ! If minimum order is $1 but why the $1 ice cream can’t be checkout ?!!

Alvis Lau Qing He

Rated 1.0/5.0 5 months ago

Wait super long for one breakfast all others behind us already get the food, when I ask they say still preparing the food it’s not fast food anymore. Send less hashbrowns also

Saravana Kumar

Rated 1.0/5.0 4 months ago

One of the worst McD outlet in terms of crowd management and customer service. Worst Staff attitude. Will never want to visit but unfortunately this is the nearest outlet that cannot be avoided. Going here for kids. Visited here multiple times after my initial Review and the result is same everytime. Lot of ppl waiting with hell of waiting time. Poor staff, dont know how to manage work and work when there are more orders. More staff or training required.

Sabby Wabby

Rated 5.0/5.0 3 years ago

This is a super crowded outlet but the service staff are quick to ensure that customers get their seats and orders done up fast. When I was here, the service staff ensured that customers who were done eating to give up their seats to those waiting and I admire their politeness but firm gesture in getting their work done.

Bbdaw L

Rated 5.0/5.0 4 years ago

Service and food has always been great! More systemetic now with the self service kiosks available, the waiting time is shorter when collecting the food. Love the creative seasonal flavours of soft serve available.

Kah Feng Wong

Rated 1.0/5.0 5 months ago

Happily eating my wrap until the last bite I saw a hair inside.

Xin yee Chan

Rated 2.0/5.0 a week ago

There is a lack of manpower to take care of the meals on weekend mornings, and the red aunty has done nothing at all. Can the fatter manager adapt to the situation and help prepare the meals? When there are many people, don’t just stand and wait for paper bags to be filled.

Bipul Sen

Rated 5.0/5.0 2 weeks ago

I am satisfied with the service and food quality.

Char

Rated 1.0/5.0 3 months ago

Dear mcdonalds…. I ordered a large fries to take away… but I was given half of it☹️

Nat

Rated 1.0/5.0 a month ago

I was at the front of the line waiting for the two service crew ladies to sort out their inventory (they looked busy and didn't acknowledge me as I waited). Then a teenage boy walked up behind me and they took his order. Okay maybe I was invisible? After I told them that I was here first and queueing, they just stared at me and continue to take his order, which expanded since his companion walked up and decided to add on to his order. So now I'm standing there like an idiot and wondering if the other one of the lady is able to take my order because somehow it takes two people to man an empty ice cream counter.

Pink Violet

Rated 1.0/5.0 2 weeks ago

Super super hot .. eating my breakfast in an oven. Staff informed me centralised aircon will only be switch on at 10am. Why want to bake your customers and staff who are working in the kitchen ? Your operating hours should not be 24 hrs since your aircon don't work 24 hrs.

Fifa Tang

Rated 5.0/5.0 a week ago

Always love to.dine at MacDonald sun plaza, no doubt always crowded but if you can find a seat, its a good place to jist have a quick bite and an ice cream to cool you in the hot afternoon. 👍👍👍

CW T

Rated 3.0/5.0 4 months ago

Fast food is fast food. Nothing fantastic about the taste. Just something quick and convenient to eat and go.

K

Rated 1.0/5.0 2 months ago

There is a young teenager girl staff, I requested for curry sauce and she gave 1. As I bought 2 meals hence I’m entitled for 2 tubs, so I asked, “ Sorry, can I have 1 more curry sauce?” She gave me a glare and hesitated before giving another one, as if I was being rude or asking for too many. I noticed that she was busy, hence I felt bad to interrupt her and said sorry but this is the response I got in return. Staff service definitely needs a lot of improvement.

Sam Chiam

Rated 1.0/5.0 a week ago

Bought happy meal, ordered the sides with apple slice. Only found out that they missed the apple slice and now my kid is crying in the middle of the night. Read the reviews and notice that this branch likes to miss out food lol please do something about it

JlNG2

Rated 1.0/5.0 a month ago

Fast food not anymore. Fast to collect payment yes, but made to wait super long at the back. Company invested in the queue number technology, but it is rendered useless as the staffs were announcing the order number instead of using the system. It is alright that the numbers may not be following the sequence, but no use pressing away all the queue numbers and shouting them out when the kitchen crews are unable to cope with the orders. Management seriously needs to find a solution to this problem.

Dennis Chen

Rated 1.0/5.0 a month ago

I ordered peach pie on 24 Oct 2023 for takeout but they didn't give it to me. I only realized after getting back home. When I reported it over Mcdonald’s website, they said they would deliver a two dollars voucher to me. However, it has already been over two months but there is still no sign of the voucher.

UseZs UseZs

Rated 1.0/5.0 a month ago

Worst McDonald's branch ever and this is based on years of eating there, with the last time being yesterday. Beware of the staff preparing your order, as they will always missed items, particularly condiments. e.g. I bought some nuggets, which I was required to specify the sauce and is even on the form/receipt. And guess what, zero condiment and napkins. These employees and their management deserve zero respect for their lack of dedication. Shame on them.

Shz

Rated 3.0/5.0 3 weeks ago

If you buy as takeaway, please check before you leave. I’ve had a missing burger incident where I had to go back and get it. I’ve also had missing corn cup.. and salad sauce when I bought salad… better check before you leave…

Yong Wee Chew

Rated 1.0/5.0 a month ago

Garbage service I was trying to order a McFlurry from the booth, the auntie (Grace) was chatting with her colleague; I nicely called out to her twice before she turned around and saw me, but she decided to ignore me and continued chatting with her colleague, even walking out of the booth with her for a bit before ending the conversation and turning back. Even after taking my order, she just rudely shoved the McFlurry along the table toward me. Absolutely horrendous service.

Sam Wong

Rated 5.0/5.0 a week ago

Always eat happy meal and fish burger with kids in the weekend. Staff here always clean the table diligently. Overall 8.5/10.

Zi Quan

Rated 5.0/5.0 in the last week

Busy place for staff working there, too busy to smile and say thank you. But it's totally fine with me and understandable. Won ibet once with the order number haha.

View All 2212 Reviews

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McDonald's @ Tampines Greenview

Blk 614 Tampines North Dr. 1, Singapore 520614 #01-09

2.3/5.0 (174 Reviews)

McDonald's @ Our Tampines Hub

1 Tampines Walk, Singapore 528523 #01-13/14

3.6/5.0 (254 Reviews)

McDonald's @ Canberra View

133 Canberra View, Singapore 750133 #01-01/02 03/28

3.9/5.0 (510 Reviews)

McDonald's @ Tampines East CC

10 Tampines St 23, Singapore 529341 #01-01

4.0/5.0 (486 Reviews)

McDonald's @ Sembawang Shopping Centre

604 Sembawang Road, Singapore 758459 #01-27

2.4/5.0 (52 Reviews)

McDonald's @ ZhongShan Mall

20 Ah Hood Rd, Singapore 329984 #01-16

4.0/5.0 (711 Reviews)

McDonald's @ Siglap CC

Blk 151 Bedok South Road, Singapore 460151 #01-12

3.1/5.0 (237 Reviews)

McDonald's @ Admiralty Place

678a Woodlands Ave 6, Singapore 731678 #01-05

2.3/5.0 (131 Reviews)

McDonald's @ Caltex Dunearn

130 Dunearn Rd, Singapore 309436

3.6/5.0 (46 Reviews)

McDonald's @ Jewel Changi Airport

78 Airport Boulevard, Singapore 819666 #B1-298

3.8/5.0 (98 Reviews)

McDonald's @ Changi Airport Transit T2

Changi Airport Terminal 2 Departure/ Transit Lounge Central, #36-070, Singapore 819643

4.1/5.0 (273 Reviews)

McDonald's @ Vista Point

548 Woodlands Drive 44, Singapore 730548

3.8/5.0 (402 Reviews)

McDonald's @ 888 Plaza

Blk 888 Woodlands Drive 50, Singapore 730888 #01-737A

3.0/5.0 (122 Reviews)

McDonald's @ Woodlands North Plaza

Blk 883 Woodlands Street 82, Singapore 730883 #01-468

3.5/5.0 (119 Reviews)

McDonald's @ Cineleisure

8 Grange Rd, Singapore 239695 #01-05/06

3.7/5.0 (85 Reviews)

McDonald's @ Woodgrove

30 Woodlands Ave 1, Singapore 739065 #01-06

4.0/5.0 (721 Reviews)

McDonald's @ Great World City

1 Kim Seng Promenade, Singapore 237994 #01-124/125/126

4.0/5.0 (1488 Reviews)

McDonald's @ Shell Havelock

548 Havelock Rd, Singapore 169637

4.1/5.0 (191 Reviews)

McDonald's @ Greenridge Shopping Centre

Blk 524a Jelapang Road, Singapore 671524 #01-02A

2.6/5.0 (87 Reviews)

McDonald's @ Delta Sports Center

900 Tiong Bahru Rd, Singapore 158790

3.9/5.0 (47 Reviews)

McDonald's @ Senja

Block 642 Senja Close, Singapore 670642 #01-12/13/14/15/16

3.6/5.0 (67 Reviews)

McDonald's @ Yew Tee Point

Blk 623 Choa Chu Kang Street 62, Singapore 680623 #01-262

3.7/5.0 (1287 Reviews)

McDonald's @ Limbang Shopping Centre

Block 533 Choa Chu Kang Street 51, Singapore 680533 #01-10

3.7/5.0 (285 Reviews)

McDonald's @ LeQuest

4 Bukit Batok Street 41, Singapore 657991 #01-42

4.1/5.0 (480 Reviews)

McDonald's @ Jurong Spring CC

1 Jurong West Street 52, Singapore 649296

4.0/5.0 (389 Reviews)