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The Coffee Bean & Tea Leaf @ Great World City

1 Kim Seng Promenade, Great World City Singapore 237994 #02, K101

6235 6153

Coffeehouse chain serving a variety of beverages including its signature ice-blended options.

$8 · Halal Certified · Cafe · Dessert · Beverages · Cakes · Sandwiches · Western · Chicken · Seafood · Vegetarian · Healthy

Monday: 8:00 AM – 10:00 PM Tuesday: 8:00 AM – 10:00 PM Wednesday: 8:00 AM – 10:00 PM Thursday: 8:00 AM – 10:00 PM Friday: 8:00 AM – 10:00 PM Saturday: 8:00 AM – 10:00 PM Sunday: 8:00 AM – 10:00 PM

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Reviews on Google (3.4/5.0)

Sorted by Relevance - 77 Reviews

Bel Garcia

Rated 5.0/5.0 a year ago

Their tuna sandwich had been a favourite dinner of mine! Also, if you're the type to pick a cafe and sit at the same place every time, then I can say this place is for you. Always a go-to when you want to have a nice chitchat with a friend.

Jack of Blades

Rated 1.0/5.0 a year ago

Came to the place at noon, and the entire place was empty. Opted to buy an iced coffee, and was shocked by the behaviour of the server. He was unfriendly and even signalled me towards the 60min dining sign which stated 60 mins dining restriction for covid times. I was confused as spending hours doing work at cafes is literally what most people do, and dining restrictions had long been lifted. Furthermore, the place was mostly empty with lots of free tables, so what was the point of telling me this? Overall felt the staff was being hostile for no reason. You will have a more pleasant time going to Starbucks which is on the same floor.

Cupidess Angel

Rated 4.0/5.0 a year ago

A quiet ambience - great for catching up with old friends, short revision session for students. Cakes & drinks are nice, as usual. What needs improvement is the customer service - lacking warmth.

XZ Y

Rated 1.0/5.0 5 months ago

Only one male staff working on a Sunday 24 July at 6pm and he definitely couldn’t cope as he seemed very lost while taking orders and preparing drinks. It was a long wait to just place an order for a drink. And I was shocked to see my order (Iced Cafe Mocha) poured out from a pre-prepared flask? It tasted so horrible and honestly the worst I’ve had from Coffee Bean. A complete waste of $7. Please ensure your staff are properly trained before they start working at the store!

Unicorn Missin

Rated 5.0/5.0 5 months ago

Would like to compliment the girl wearing head scarf who was working on 24 july at 2.30 pm. It was very busy and they had two staff working only. Despite it being busy and witness many customers giving her problems. She was very patience and got our order fixed as it was mixed up by the other person. She looked like she was having a rough time but regardless, she smiled and served us well. She's doing a great job! Customer service was great although it was a little slow.

14 13

Rated 5.0/5.0 11 months ago

It's one of the nicest coffee bean outlets, which I love to chill here. Not overly crowded with customers with laptops and occupied their table the whole day... layout and arrangement of seating also quite unique to enjoy your coffee and chill out time.

slain siren

Rated 5.0/5.0 a year ago

friendly barista on 11 Feb 23 @ 1937h. awesome service by them 😊 No bake triple chocolate cheesecake is crazy good. it is heavenly 😍 ✨️ dark chocolate and hazelnut ice blended is a good combo as well. if it is too much of an indulgence, one shld consider non milk based drink as an alternative. a mini tea time birthday for my spouse

吉川褲郎

Rated 1.0/5.0 11 months ago

Seldom rate 1 stars. The whole environment was really nice. However greatly disturbed by the service door, each entry and exit is creating a disturbance when the door is slammed. Management do take note.

Yoki Loo

Rated 1.0/5.0 2 months ago

not COMPLAINING …just a feedback ! The food tastes sometimes good and sometimes disgusting...the bread is sometimes toaxt and sometimes not... u think is right ? staff attitude is very bad service not.good black face always. great world city outlet is the worse that i ever try. chilli also dont have, and also stingy to give. we 4 people eat 4 set meal yet only give us 2 to 3 chilli, if your company cannot afford chilli we can buy ourself. pls improvement. very very bad. thankyou.

J J (Jessie)

Rated 5.0/5.0 6 months ago

Best service provided by Nur at Great World City Coffee bean. Excellent service! Thank you! Made my birthday a wonderful one!

Shyanne Mok

Rated 1.0/5.0 a month ago

went there at around 8.30pm on 13/04 on a saturday and the male cashier was so rude my friends and i were too stunned to reply. When we ordered our drinks i asked if there is the 50% offer as stated in the big signboard, but we missed the part that said it was only on weekdays. He literally said smt like"you look at the menu for so long just now never see ah?" with an annoyed tone and he didnt even point out what was the problem, and expect us to go read the sign again to find our mistake, like he could have just told us? we werent even being rude or anything like huh i was just asking? like its unbelievable that thats how you treat your customer. and i still kept my cool but then when we were waiting we were called back to say that the ice vanilla cold brew latte i ordered cannot be decaf and like why did you only tell me after we paid?? i dont write complaints but for this i really cannot stand and its one of the worst services i had, idk whether is because we are students but this is so disrespectful to your customers, management please investigate.

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