The Coffee Bean & Tea Leaf @ Hougang Mall
90 Hougang Ave 10, Singapore 538766 #01-01/02
Coffeehouse chain serving a variety of beverages including its signature ice-blended options.
$8 · Halal Certified · Cafe · Dessert · Beverages · Cakes · Sandwiches · Western · Chicken · Seafood · Vegetarian · Healthy
Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours
Report an errorReviews on Google (4.0/5.0)
Sorted by Relevance - 148 Reviews
Ann
Rated 5.0/5.0 8 months ago
Got the sausage & eggs for $15.50. Food is super average for the price. However, it is the atmosphere that deserves 5 stars. Love how friendly the staff is and of course the drinks did not disappoint. Worth a visit
Yoke Fei Phan
Rated 5.0/5.0 5 months ago
One more bean place in the heartlands for easy access to good coffee & simple meals!
Erica Lam
Rated 3.0/5.0 7 months ago
Ordered watermelon mint lychee, it's nice! No sugar n it's refreshing. Caesar salad is OK but the club sandwich looks a bit sad, more like a toast with a few pieces of hash browns at the side.
YuSheng (imJustFunny)
Rated 4.0/5.0 a year ago
Dine in around 3pm on Saturday, still got some empty seats, stroller friendly, my baby able to sleep there. Coffee is good, just Chocolate is too milky, hope it can be more chocolaty. 😆 Staff very friendly too.
al vin
Rated 1.0/5.0 a year ago
Had this value meal on thr 26 Sep 2022. Their value meal was good in the beginning, definitely one of the best deal around the area. But their recent meal was becoming from bad to worst, and today, this is what we are getting. Half a slice of bread, with some paste and a small slice of eggs on top. It's really a joke, I don't eat much, but this is not even feeling at all. As for the coffee, the receptionist made a bit of drama that I can't change the Spanish latte to a normal latte. He allowed in the end, but I felt like I was drinking pure milk?! Really really bad. Don't think I'll ever try their value meal again.
Doreen Luah
Rated 5.0/5.0 6 months ago
My favourite outlet amongst the rest as it is located nearest to my house. The service staff are professionally skilled and fast in making the drinks and the quality of their food is constantly good. The place is clean and tidy usually. I often dine here and will usually order the weekday breakfast set for two in the morning. I love their latte as it is not too sweet.
Aanoushka Ahuja
Rated 2.0/5.0 6 months ago
I love this Coffee Bean and come here often but for the first time I had an unpleasant experience and I'd like for others to know before they choose to come down to this outlet. I placed my order at 11:14pm and there was a Chinese gentleman and (perhaps) Malay lady with curly hair, on their shifts preparing the drinks. Only after 30 minutes after I went up to the counter and asked for an update on my drink they started preparing it (it isn't even super crowded at this hour). Not to mention, even though there were two staff members at the counter and no in the queue except me, they only attended to me/acknowledged me 5 minutes later. The gentleman was considerate and apologised, however the lady seemed cold and standoff ish from the get-go, even when I had gone up to the counter earlier to inquire generally about the mode of payment. No harm done, I still love the Hougang Mall Coffee Bean but genuine customer service still goes a LONG WAY, especially since there are many students who come down to study/work here, being a little nicer and attentive wouldn't hurt. Still 3 stars from me, mainly because the guy at the counter handled the situation well.
Andy Wuu
Rated 4.0/5.0 a month ago
We've visited this place a couple of times before and found the service to be lacking. However, on our most recent visit, a staff member named Shaqina stood out for her exceptional helpfulness and politeness. We were truly impressed by her outstanding service. Shaqina even brought the remaining food to our table when my hands were full. We were thoroughly pleased with the excellent service provided. We were inclined to rate the place with 5 stars, but there are still a few individuals within the outlet who are lacking in their service delivery, which prevents us from doing so.
Mohaimenul
Rated 5.0/5.0 in the last week
The peach jasmine and watermelon mint tea were really satisfying! Their customer service was also very good. 🍑🍵 #RefreshingDrinks #GreatService
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