The Coffee Bean & Tea Leaf @ Tiong Bahru Plaza
302, Tiong Bahru Road, Tiong Bahru Plaza, Singapore 168732 #01-112
Coffeehouse chain serving a variety of beverages including its signature ice-blended options.
Monday: 7:00 AM – 11:00 PM Tuesday: 7:00 AM – 11:00 PM Wednesday: 7:00 AM – 11:00 PM Thursday: 7:00 AM – 11:00 PM Friday: 7:00 AM – 11:00 PM Saturday: 7:00 AM – 11:00 PM Sunday: 7:00 AM – 11:00 PM
View all The Coffee Bean & Tea Leaf 71 locations
Report an error / Suggest an editLast Updated: 9th October 2026
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Reviews on Google (3.6/5.0)
Sorted by Relevance - 382 Reviews
15 WY WY
Rated 2.0/5.0 a year ago
I visited The Coffee Bean at Tiong Bahru Plaza in the morning and ordered a hot latte. Unfortunately, the experience was quite unpleasant. The staff on duty (an Indian lady) came across as rude, and while preparing the drink, she was loudly throwing items around, which felt very unprofessional and showed a poor attitude. The latte itself tasted bad and was extremely hot, making it difficult to drink. However, on another day when I visited, the staff were all very friendly and the drink was well made. I hope the management can look into this inconsistency in service, as the outlet is capable of providing a much better experience.
Ika Syahidah
Rated 1.0/5.0 a year ago
Supposed to have chocolate drizzle on top. I went to waterway coffee bean, woodlands coffee bean, compassone and Kallang.. and have always ordered hot chocolate they will always put their chocolate drizzle.. besides that there’s 3 ladies at the counter.. just kept talking .. I know and understand nadhirah is trying to teach the 2 new ladies name Jannah and the lady with spectacles. However, I am truly disappointed by your service .. no wonder coffee bean aren’t able to beat Starbucks in terms of their customer service and hospitality! They are the worse! One of your staff nadhirah wasn’t even very pleasuring at the counter and she looks like she doesn’t want to even work here.. she saw me at the counter and I had to wait for her to attend to me which was 10 mins.. she was just very unfriendly… the manager on shift on that day also.. coffee bean please train your staff well.. you are lacking behind.. and my hot chocolate I know the ratio.. there was more milk.. u have 3 staff over there for what? For show?? All talk only
yamuna muna
Rated 5.0/5.0 a year ago
Morning Shift Team ☕🌞 I would like to express my appreciation to the morning shift team at Coffee Beans for their excellent service. Every visit starts with a warm welcome, friendly smiles, and great attention to detail. The team always ensures my order is perfect, and the service is consistently fast and professional. Truly an amazing way to start the day thank you for keeping the mornings bright and cheerful! 💫 Once again thank you sacikala team's.
Krishnaaram
Rated 1.0/5.0 a year ago
They are watching you like a hawk waiting for the time to kick you out. Even though we were one of only two tables occupied in the cafe at that time the manager rudely kicked us out. Seems like they have nothing better to do, like serving customers, since there are barely any who choose to come here.
Crystal Tan
Rated 5.0/5.0 a year ago
excellent service as always from this outlet! did not expect them to switch the nutella cookies for muffins when it was oos. your staffs for the night were very hospitable & i appreciate their extra service. didnt manage to catch their names but they were a young malay girl & boy. kudos to them!
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