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KFC @ Hougang Mall

90 Hougang Ave 10 NTUC Hougang Mall Singapore 538766 #01-19

6385 3325

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

$9 · Halal Certified · Fast Food · Chicken · Western · Dessert · Fried Chicken

Monday: 7:00 AM – 11:00 PM Tuesday: 7:00 AM – 11:00 PM Wednesday: 7:00 AM – 11:00 PM Thursday: 7:00 AM – 11:00 PM Friday: 7:00 AM – 11:00 PM Saturday: 7:00 AM – 11:00 PM Sunday: 7:00 AM – 11:00 PM

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Reviews on Google (3.6/5.0)

Sorted by Relevance - 507 Reviews

kiana

Rated 1.0/5.0 a year ago

The service here is pretty slow, but the surrounding is really clean. Bought the OR rice bowl set and there was suppose to be 2 chicken tenders. I’ll let the photo speak for itself.

hc tan

Rated 1.0/5.0 11 months ago

There was only one long q and after waited quite a while to order 2 pieces meal. Easily the smallest chicken that I have been served in kfc ever

Markaz At-Tibyan & Services

Rated 4.0/5.0 3 months ago

Purchase KFC bucket 8pcs. When enter was long Q and noted only one person handle orders. After awhile another staff open another counter and orders out fast. They manage to clear orders but unfortunately chicken not cooked well.. but ok la understand not enough manpower. Crowded place so u need to be patience till ur turn..

Lim Daniel

Rated 1.0/5.0 a year ago

Waited for close to 2 hours before the food arrived. Best, it came all soggy with the drinks spilled all over my floor. No apologies at all from either the rider, the store or the call center. I literally just throw my monies into the sea. Terrible customer service!

Big Daddy Andro

Rated 1.0/5.0 5 months ago

Froyo had no toppings available. Unbelievable! It's like eating Noodles without soup or ingredients at all! Unacceptable! Not recommended! :)

Tariq Hussain

Rated 5.0/5.0 a year ago

Food is always yummy at KFC. I have tried multiple country KFC and found here good one. About the service there is no online ordering machine, so always a long queue. Seating is also not that good so two star for the service and two star for the atmosphere.

Khid Aqil

Rated 5.0/5.0 7 months ago

food is KFC as per norm. but a staff of theirs ( SHAM ) is extremely helpful, hardworking n polite. but all n all, all their staff is polite n friendly.

Lora Soo

Rated 2.0/5.0 2 months ago

Frequently see "non-dinners" sitting at Hougang mall KFC to relax or wait for their families who are shopping. Even there may be seats available. My favorite seats 😡😡😡😡😡are always occupied by these non-dinners. Some bought outside food including Mcdonald fully seated also choose to sit at KFC.😡😡😡😡😡 Hope the store can pay more attention to this - most non-dinners are sitting near entrance(opposite of Mcdonald). Thank u.

Saran Tea

Rated 3.0/5.0 a month ago

Receiving order took a longggg time - about 16 minutes... Other outlets didn't make me wait this long. Furthermore, the queue was super short as well...

alyssa yeo

Rated 1.0/5.0 6 months ago

service is really slow, app is not user friendly with long waiting times. total wait time from mobile payment to getting our food was probably 45 mins low number of staff, some of them worked rather slow and didnt have great attitudes “loaded” fries bowl was not loaded

Natasha De Moreira

Rated 1.0/5.0 6 months ago

The elderly Chinese auntie gave me this 2 pieces of small chicken parts. Pathetic. This is very ridiculous. Might as well go to Jollibee and buy the set meal there. Horrible. Might be coming back but will double check the size of the chicken next time to avoid disappointment.

Saran Tea

Rated 3.0/5.0 a month ago

Receiving order took a longggg time - about 20 minutes... Other outlets didn't make me wait this long. Furthermore, the queue was super short as well... Update: I recently visited it again to buy breakfast and they completely ignored the online orders placed... The online orders were ignored and the walk-in customers were first attended for about 20 minutes straight... I got tired of waiting and went to approach the cashier and he gave me my order... Turns out, my order had already been completed and had been placed on the hot iron rack, despite the TV screen showing that my meal is still being prepared instead of "ready to pickup". So for online orders, I guess we must approach them and inform them of our orders in order for us to receive our orders in time. Rah...

Ant Tan (Ant)

Rated 3.0/5.0 6 months ago

The service staff are very polite and counter is fast when there are long queues. No self service kiosk but their prompt service make up for it. The food, too much fried batters than the chicken. I asked for breast but mostly crispy batters. Original still ok, the crispy ones too dry and abit hard.

Mei

Rated 1.0/5.0 2 weeks ago

Cashier guy with glasses was bad with service, after ordering didn't tell when I could tap my card , made me blank and ask confusingly. After prepared food , I had no idea if it's even ready , he just put it Infront of him without telling me or passing me the food, just chatting away with the other employers, freaking rude. please teach your staff members to not act like the customer is a ghost .

hc tan

Rated 1.0/5.0 5 months ago

Having been to many Kfc in different locations, I can tell you that Kfc in this branch is the healthiest. Just look at how small the portions of chicken were. Surely lower calories compared to a normal 2 pc meal. There was also one single long q that will help you to burn off excess calories during your long wait to place the order. Highly recommended for calorie watchers who wants to have healthier kfc experience

Eliezar Sallan

Rated 1.0/5.0 4 months ago

I order them breakfast meal for delivery but it is incomplete. I order 4 twisters but I only got 2. This is not the first time but second time that my order is incomplete. Do they know how to read or count how many food I ordered? Or they just don't care or absent minded. Worst service. One time is enough but happen twice is so frustrating. I will not order again here.

Mynameis Celestine

Rated 1.0/5.0 2 months ago

Ordered 1 set 3 piece meal 22 March 2024 , 6:20 pm . Gave me wings and drumsticks only? BIG L drinks were not even properly filled. This guy named bryan n the other guy needs to be fired. They were so slow till 2 counters were literally lined with ppl. Poor service and disgusting highly not recommended. Have taken pictures before I ate or drank anything but unsure how to post. Otherwise will happily post it along with my negative feedback Super thumbs down

Irene Tan M X

Rated 4.0/5.0 2 months ago

Finger lickin’ goooood!!! 😋😋😋 Nicely fried chicken and yummy cheesy fries easily available at your convenience! KFC is almost everywhere to satisfy your fried chicken craving 🍗🍟🧀 Taste is maintained even after takeaway, still as crispy. Love their online self pick-up ordering so I can beat the queue as the queue @ Hougang Mall can get long during peak hours. Commendable to see KFC employing staffs with impairment to assist with hygiene and crowd control of the place. Very hardworking and helpful, always providing their best service possible! 👍🏻 👍🏻

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