KFC @ Punggol Oasis Terraces
681, Punggol Drive Singapore 820861 #01-13
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
$9 · Halal Certified · Fast Food · Chicken · Western · Dessert · Fried Chicken
Monday: 11:00 AM – 10:00 PM Tuesday: 11:00 AM – 10:00 PM Wednesday: 11:00 AM – 10:00 PM Thursday: 11:00 AM – 10:00 PM Friday: 11:00 AM – 10:00 PM Saturday: 7:00 AM – 10:00 PM Sunday: 7:00 AM – 10:00 PM
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Sorted by Relevance - 89 Reviews
Peh Jesmin
Rated 1.0/5.0 4 months ago
Service was super slow with 2 staffs ,15mins of waiting on non crowded weekday. Fries are not warm. Ordered 3 boxes and was given 2 with wings and one thigh
Andrew Tan
Rated 1.0/5.0 a month ago
Young punks @ KFC oasis is so poor at their service..... I waited for more than 15mins due to fries not ready I waited n I went back home without my cheese fries I paid for....... what's kinda service is that
Clement Sim
Rated 2.0/5.0 a month ago
Do not come here. Outlet was led by a part time manager who did not take her job seriously and was blaming the organization for not being efficient. Items were advertised on the self-checkout counter and LED screens that were not available. On top of that, when I was overcharged for items that weren’t available, the outlet manager did not automatically refund me. I had to ask to be refunded, and the outlet manager then asked me to choose other items from the menu instead of giving a cash refund. The food was disappointing and the coffee was dilluted and basically tasted like lightly coffee-flavoured hot water. Very disappointing experience - in both customer service and food. However, I am glad that the management promptly followed up on the matter within a matter of hours. Someone called to apologise for the entire episode and was very empathetic towards the matter, offered a full refund, and assured me that proper coaching will be done to improve from this episode. Restored my faith in the organization.
Alex
Rated 1.0/5.0 2 months ago
Bought 2 sets of 2 pieces chicken. Got one piece hardly have meat(all bones, skin and flour). The other 2 pcs were small (usual small chicken wing and now drumstick also small). The taste also sucks at this store (my sons said so). We Will not visit again!!!!!!!!!¡!!!!!!!
Crystal Ang
Rated 4.0/5.0 4 years ago
Typically crowded on weekends and meal times. May have to wait for food to be served. However, food items are carefully prepared and satisfying
Muhammad Nurhaikal
Rated 2.0/5.0 10 months ago
Small outlet. Waited for around 15mins for our food to be ready. Chicken quality on the poor side. Dry and wasn't warm. Disappointing. I don't know why KFC lacks in consistency.
RRM “RRM” RRM
Rated 5.0/5.0 5 months ago
Although service may be a little slow but there was a lot of orders, its a pretty small counter, with shortage of staff, but they were trying their best to fulfill these orders, so I can empathize with their staffs, overall the chicken is always fresh and delicious. I was served by two indian ladies, I appreciate their service. Hope KFC will maintain these staffs so we won't suffer poor services.
Yi Lin
Rated 1.0/5.0 10 months ago
Seriously , waited 1 hr for the food. If I have known such long waiting time , would not have make order and paid at the automated counter . Staff is clueless, too busy to cope . If you cannot handle the order do not offer so many more of ordering system .
Alexander Tan
Rated 1.0/5.0 4 months ago
Waited for our food for so long when the food is already ready in the table. Staff didn’t shout out the number nor the screen is showing our queue number. They just put it on the table and we have to figure out which one is ours. Chicken doesn’t taste as great as the Punggol plaza outlet, chicken ain’t hot and was so dried up
Michael Lie
Rated 3.0/5.0 9 months ago
The 3pcs crispy chicken with spicy and lime was good. The chicken was fresh!!! You can look at the photo, the bone was clean and not dark. They used fresh chicken!
Gary Lim
Rated 3.0/5.0 5 months ago
decent outlet to come to , staff was accommodating
THE LUQZ
Rated 1.0/5.0 4 months ago
The worst kfc in Singapore. No wonder McDonald’s always full house. Waiting to see them close shop for others fast food take over the place.
ideal
Rated 1.0/5.0 2 months ago
Every time, i'll get very little mayo. Being delivery or dine-in. I'm not sure what the issue is. Etc Small mayo dispenser hence crew lazy to top up or mayo cost.
William Lu
Rated 3.0/5.0 a month ago
Came on Tuesday and expecting to get 5 chicken promo for $9.95 but it wasn't available at this outlet. Wen to ask the stafd and the staff said the outlet's kitchen was too small to cater the crowd on promotion. Ended up didn't buy anything here.
hw lim
Rated 2.0/5.0 3 weeks ago
Chicken is not fresh, I order 2 pieces, they gave me 3 small pieces but taste weird I had to throw 2 pieces away. Waited more than 40 mins and keep delaying. Service is very slow.
Sheena Ratha
Rated 1.0/5.0 2 weeks ago
Dun come and eat here if U are not a Chinese cos they will ignore U and will serve Chinese first sorry to my Chinese friends I saw it and experienced myself.ans they prefer talking to their colleagues rather than talking to customers and they like to ignore customers showing 😤
Dhinesh S
Rated 1.0/5.0 2 weeks ago
Very poor customer service the staff only know how to speak in Malay . The manager does not even check the floor and see that the service crew is stuck. Everybody is waiting for their order and because they rush they started giving uncooked food and wrong order. Poor service poor food quality. Unsatisfied place to come and eat. Ordered at 8:46 until 9:20 still never get our order.
Edwin Tan
Rated 1.0/5.0 in the last week
Unable to redeem shopee voucher throgh KFC app. "Place Order" button not responsive. Staff is unable to take manual orders as their system is impacted too.
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