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KFC @ Bedok Town Square

208d New Upper Changi Road,, Singapore 464208 #01-01A

6784 5664

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

$9 · Halal Certified · Fast Food · Chicken · Western · Dessert · Fried Chicken

Monday: 8:00 AM – 11:00 PM Tuesday: 8:00 AM – 11:00 PM Wednesday: 8:00 AM – 11:00 PM Thursday: 8:00 AM – 11:00 PM Friday: 8:00 AM – 11:00 PM Saturday: 8:00 AM – 11:00 PM Sunday: 7:00 AM – 11:00 PM

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Reviews on Google (3.1/5.0)

Sorted by Relevance - 135 Reviews

For Peen

Rated 5.0/5.0 a year ago

Service has improved a lot from a year or two ago. When requesting specific chicken parts, staff no longer shoot a Cannot Pick or force a wing on you. Chicken is also freshly fried the 2-3 times I went in different hours.

Chester Tan

Rated 4.0/5.0 3 months ago

No complains about the service and efficiency of this place, they serve fast, the staff are friendly , in fact all of them are really nice! But the environment like water on the floor , dirty tables scares me abit. The staff are already doing their best. Maybe let’s clean up the place after we eat to make it a better place for us all to dine in?

Shaun Anyi

Rated 4.0/5.0 4 months ago

Overall experience was okay. I went there during lunch hour on a weekend and the queue was short. Friendly counter staff. Waited around 10 minutes for my order. Food wise, its KFC so the taste was okay. Not sure what's the complain about wings sizes but I think they are normal.


Rated 5.0/5.0 4 months ago

Wow. I have never encountered such a great experience in my whole life with KFC. I would like to pay a compliment to staff member Tati. She was really friendly, kind and funny. Her service is the best and truly commendable. I have never seen such enthusiastic staff. She is definitely worth the recognition, please give her the best staff award. She deserves it 101%!

Exploring V2-3

Rated 1.0/5.0 a year ago

I came to KFC on july 2nd to have myself a quiet meal. Entering at 4pm, I used the kiosk and went to seat myself beside the kitchen entrance. The old, bespectacled chinese man in charge of cleaning the tables immediately started staring at me as I went to sit down. Only when I showed him my receipt did he leave me alone. Collecting my order, I sat at the table after filling up my cup. The old man immediately came up to me and gave me a minute-long lecture on spilling drinks on the floor. Even though I had not spilt much, save a few drops of pepsi black on the floor, he lambasted me in front of the various, uncomfortable patrons of the store. I apologized and asked if I should take out next time, to which he agreed that I should not eat in store the next time I visited. He then walked over to the old chinese couple eating at the back and talked to them throughout the duration of their meal. He then occasionally sneaked a peek at me, turning around to do so. The other staff member on break started staring at me as well. After the couple left, he began patrolling back and forth between the counter and the seats at the back, making me very uncomfortable. As I type this review, he continues to linger around me. One might assume this review is a joke or a troll, or that it is unwise to criticize an old man as he searches for his pay. To that I say I will not be eating at this establishment, or any other related establishments that this old man may work at on my own. I am disappointed as I used to frequent the KFC next to Bedok Sheng Shiong as a child. Sad to say, I will not be eating here anytime soon. Addendum (4.46 PM): The uncle began to argue with me in front of the other customers when I tried to clean up after my own tray. I am very, very disappointed. I suspect the uncle looks down on me for my age or choice of attire, though I would recommend management conduct a thorough investigation into his motives.


Rated 4.0/5.0 6 months ago

Food here is fresher at around 11.20 am! Coming in earlier to really grab that fresher food is a good idea for this branch Gets really crowded from 11.30am onwards with takeaways, seating gets full closer to 12.


Rated 1.0/5.0 a week ago

Been here during $10 5pcs promotion. However, please ensure the entire team is aware and fully prepare for the promotion. Waited for 1 hour 15 min just for the 5pcs of chicken

Cao Chloe

Rated 2.0/5.0 8 months ago

Worst kfc I’ve been to. The egg tart was terribly overcooked. The chicken popcorn was clearly not “freshly prepared”, very chewy with too much flavor😫

Yap Eve

Rated 2.0/5.0 3 months ago

14 Oct 5.05pm I went to Bedok central to eat zinger meal n change my fries to cheese fries n told to add extra $1. I m fine with paying it. When my number was called , I took my meal to the table to eat. The first thing I start with cheese fries, to my surprised the fries was completely cold /harden n it stick to one another . The cheese was also so harden. When I tried to pick one piece of the fires , it is so hard n couldn’t even pull away from the rest. They are all become one piece harden fries. I was upset n saw an old man staff walking around to clean the table, I showed to him n asked how to eat such a thing n where can I see the branch manager which I want to ask him to try n eat. He told me he don’t know n walk away. The cheese fries really can’t eat, I have to throw into the bin !!! I never expect the fries are cold, harden n stick into one piece! Can the kitchen staff or front counter who serve customers, please open your eyes if you know the food is already cold n harden , kindly throw away n do not serve to customers! Super Very disappointed with such lousy standards still can serve to customer to eat!!!

Shahrin Aidil

Rated 1.0/5.0 2 weeks ago

I ordered 2 piece chicken meal with fries for my niece. No fries inside my deliveries order. I called bedok town square manager and i asked him twice did they put the fries inside the meal. He said yes and foodpanda driver might have taken the fries. Manager asked for my home address, phone number and name but refuse to send. You gave me an impression to send and you do not want to send. I order from foodpanda feedback both platform none of guys are helpful. i8dk-0a9r. My niece are special needs requires to eat a lot. I explain that, you staff don’t care. They said they informed area manager, area manager also cannot be hope. This is by far the worst order i ever gone through. I do not want voucher i only food to be fed to my niece. Your manager from bedok town sqaure kfc clearly doesnt understand.


Rated 3.0/5.0 7 months ago

Be warned of the time limitations of the breakfast set meals (including porridge) as they stop serving at 10.45am and not 11am. Customer service can be improved here. However, meals are as tasty as ever.

Belinda Ng

Rated 1.0/5.0 2 months ago

No star. Terrible experience for a late night supper. Got food poisoning after eating famous bowl on thurs evening. Their cheese topping was a bit weird taste. Try to scoop it out. Had to take mc on Fri. They also serve cold fries. Do the staff knows it has turn bad.... Still serve customers.

Sarmila Murugan

Rated 1.0/5.0 2 months ago

. Do the staff knows it has turn bad.... very rude lady cashier,no respect customer,my burger chicken cook not wel.


Rated 4.0/5.0 a month ago

Food is served very fast on weekday lunch hours. Easy to order using self check out kiosk. Drink is self service. I see staff doing cleaning thoroughout my time there. I tried their Etc burger (available from Wed to Friday) Pretty decent, non spicy and crispy.

Felix Ng

Rated 1.0/5.0 2 weeks ago

Today, my children suggest to eat kentucky, they want to treat me because of father's day. i feel happy and we go to bedok central kentucky. the place there is bad, floor are wet and slippery. the worse part is the employee make me feel this is my last time to visit them. very disappointed, insulting and frustrated. even a small request also cannot do it. tell me about their sop and even show my whatsapp say is from headquarters. i order a 5 pcs meal to share with my children and they give me 2 drums, 1 wings and 2 thighs. i request to change the wings to thigh instead. the person in charge namr christal say no. this is their sop from headquarter and show me whatsapp from her phone. i taken picture of the messages. i feel insulted, angry. this staff how she can bea assistant manager. very unprofessional. the way she explain to customer is totally unacceptable. 1) she expain and say show me her email. i thought is official email from headquarter but ended up is whatsapp (unofficial). with so many customer queue behind. i also don't want to argue with her. 2) i have been visiting kentucky since 1980's. this is my first time got rejected. 3) i feel insulted cause like i don't know how to read your display show in your shop. displap show 5 pcs chicken meal but doesn't state what are the parts given. if i request for a 5 pc thigh only. i think also not wrong. i ask her why your management don't display on signage so is fair for me as a consumer. i pay money already then you sent me something that i feel got cheated and tell me your management sop. 4) i think with this type of employee kentucky better be prepared. good luck. where is your manner and customer service? good luck bedok kentucky and christel.

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