KFC @ Rivervale Mall

11 Rivervale Crescent Rivervale Mall Singapore 545082 #01-36

6489 2771

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

$9 · Halal Certified · Fast Food · Chicken · Western · Dessert · Fried Chicken

Monday: 7:00 AM – 10:00 PM Tuesday: 7:00 AM – 10:00 PM Wednesday: 7:00 AM – 10:00 PM Thursday: 7:00 AM – 10:00 PM Friday: 7:00 AM – 10:00 PM Saturday: 7:00 AM – 10:00 PM Sunday: 7:00 AM – 10:00 PM

Report an error

Reviews on Google (2.0/5.0)

Sorted by Relevance - 69 Reviews

Manikanta Tankala

Rated 5.0/5.0 a year ago

I like KFC tender chicken a lot. This place is no different with same quality. Service is okay speed. Taste is good. There is one guy who was attentive to every order and ensured my order has everything with good quantity. The only upside can be the place can be bigger or opened more bench’s for dine in.

Tycen Teo

Rated 1.0/5.0 3 months ago

Dare to call yourself a fast food restaurant? Hired 4 students (1 cashier and 3 food packers) on a Sunday afternoon to work. These girls are so clueless on the entire operations, until i overheard they have to ask each other, "what to pack inside ah?". Please train your staff properly before sending them to the frontline to work as it reflects very poorly on your services. Every customer here like waiting like endlessly. 30 minutes and I'm still waiting here while dropping this review. Worst of all, I purchased my meals with Dasani Mineral Water but was served with cups and plain water from your dispenser. Who you trying to fool?

Han DeSouza

Rated 2.0/5.0 5 months ago

My daughter ordered for 3 piece wing meal $5.90 and the cashier don’t have but I saw got 5 pieces sitting in the warmer. Please don’t lie to customer and keep pushing us to get chicken parts that we don’t want for $9.55 Other kfc branch don’t have this chicken part issue and service is really slow here.

Dex Yuan

Rated 1.0/5.0 4 months ago

I agree with the many negative feedback about the service of this KFC branch. I placed an order via tha KFC app for dine-in at 9.45am, but by 10.30am my order was only partially fulfilled. Staff claimed they are very busy, but yet when I went to the counter, they have already prepared order for customers who ordered after me. I have observed the staff are not organised & seems to be confuse always.. Obviously the management care less since there are no responses or action to improve despite the feedback. Disappointing. This is a place to avoid.

Clara Tan

Rated 1.0/5.0 3 months ago

Insanely slow service, you can wait an average of half an hour for your food and they only start making your order after you tell them it’s been half an hour and you’re still waiting on your food. It doesn’t matter if you ordered from the cashier or if you ordered from the app to “skip the queue”, they’re so heavily understaffed that your food will take forever to come.

aza

Rated 5.0/5.0 7 months ago

When I saw most of the reviews I was worried, but for a small outlet it is actually doing really good. The staff are polite, reminding me at the counter that the waiting time is more than 30mins. Expected since I ordered during rush hour (and it's international fried chicken day, so there's an ongoing promo) Takeaway meal was complete, no missing items so that's a plus. The amount of chicken portion they give was huge! Can't finish the 5pc between me and my wife Can say, don't judge a book by its cover, keep up the good work👍

Francis Tan

Rated 1.0/5.0 6 months ago

Very slow service. Crew are confused. Slow and inefficient. Standing there in queue for 25mins and the crew back is facing the customers 95% of their time. They are like focusing on getting their delivery orders out. The management please rethink your focus. Are you having this store to serve walk in or delivery platform. Learn from your neighbours McDonald. Furthermore ordering from your app is a nightmare as well. Same thing learn from McDonald’s please.

Jeremy Lai Gaming

Rated 1.0/5.0 8 months ago

This location is greasy, nasty, and very cramped too many seats and tables in a tiny dining area, not to mention the distinct oiliness of all the surfaces. I ordered a zinger box, and they gave me an original recipe burger box after more than half an hour. Apparently, they lost the ticket, I had to ask over and over, and the manager came out saying they lost the ticket also the drinks are self serve they just hand you a cup I have never seen this at any other location I don't know if that is good, bad or just concerning. Unfortunately, I was very hungry as it was already 8 plus.

Chua Francis

Rated 1.0/5.0 11 months ago

The serving time was reasonable. We ordered a 2pcs meal and a Zinger Box meal. came with 3pcs of chicken in one serving plate?? cutting cost or what? The next horror is that the cup of hot tea is already very small and only filled with less than 3/4 full. worst outlet ever.

Tycen Teo

Rated 1.0/5.0 4 months ago

Dare to call yourself a fast food restaurant? Hired 4 students (1 cashier and 3 food-packers) on a Sunday afternoon to work. These girls are so clueless on the entire operations, until I overheard they have to ask each other, "what to pack inside ah?". Please train your staff properly before sending them to the front to work as it reflects very poorly on your services. Every customer are here waiting impatiently. More than 30 minutes and I'm still waiting here while dropping this google review. Worst of all, when it is my turn to collect. My order are meals with Dasani Mineral Water but I was serve with cup of plain water from your dispenser? Who you trying to cheat?

Yukari1

Rated 5.0/5.0 a month ago

Food was hot and cooked perfectly. Went at 2pm so not very busy. Order came promptly as soon as I sat down.

Yukare

Rated 5.0/5.0 a month ago

Food was hot and delicious. Went at 2pm so not very busy. Got 5pcs meal. Staff there were so fast lol, came the moment I sat down honestly mad eh 🔥🔥

Other Outlets

KFC @ Nanyang Community Centre

60 Jurong West Street 91, Singapore 649040 #01-02

 3.4/5.0 (274 Reviews)

KFC @ Gek Poh Ville

1 Jurong West Street 74 Gek Poh Ville Singapore 649149 #01-02

 4.1/5.0 (366 Reviews)

KFC @ Jurong Point

1 Jurong West Central 2 Jurong Point Singapore 648886 #01-30

 3.9/5.0 (1455 Reviews)

KFC @ Jurong Spring

501 Jurong West Street 51 Singapore 640501 #01-257

 3.5/5.0 (352 Reviews)

KFC @ Yung Ho

18 Yung Ho Rd, Singapore 618591

 3.7/5.0 (1021 Reviews)

KFC @ Jurong East 2

21 Jurong East Street 31, Jurong East Sports & Recreation Centre Singapore 609517 #02-01

 3.5/5.0 (103 Reviews)

KFC @ Keat Hong Mall

253 Choa Chu Kang Ave 1, Singapore 680253 #01-02

 3.4/5.0 (206 Reviews)

KFC @ Lot 1 Shoppers' Mall

Choa Chu Kang Ave 4 Lot 1 Shoppers' Mall Singapore 689812 #B1-28/29

 3.7/5.0 (561 Reviews)

KFC @ Yew Tee Point

21 Choa Chu Kang North 6 Yew Tee Point Singapore 689578 #01-19/20

 3.3/5.0 (475 Reviews)

KFC @ West Mall

1 Bukit Batok Central Link West Mall Singapore 658713 #01-24/25/43

 3.7/5.0 (569 Reviews)

KFC @ HomeTeamNS @ Bukit Batok

2 Bukit Batok West Ave 7, Singapore 659003 #01-09A

 3.3/5.0 (187 Reviews)

KFC @ Jalan Mas Puteh

35 Jln Mas Puteh, Singapore 128635

 3.6/5.0 (223 Reviews)

KFC @ Hillion Mall

17 Petir Road, Hillion Mall Singapore 678278 #B2-55/56

 3.6/5.0 (597 Reviews)

KFC @ Bukit Panjang Plaza

1 Jelebu Road Bukit Panjang Plaza Singapore 677743 #02-12/13

 3.6/5.0 (228 Reviews)

KFC @ Clementi Mall

3155 Commonwealth Ave West Clementi Mall Singapore 129588 #B1-32/33

 3.6/5.0 (494 Reviews)

KFC @ Greenridge

524A Jelapang Rd, Singapore 671524 #01-04

 3.5/5.0 (132 Reviews)

KFC @ Singapore Polytechnic

500 Dover Road Singapore Polytechnic Canteen 5 Stall 3 Singapore 139651

 3.7/5.0 (70 Reviews)

KFC @ Causeway Point

1 Woodlands Square Causeway Point Singapore 738099 #01-40

 3.8/5.0 (993 Reviews)

KFC @ Singapore Zoo (Entrance)

80 Mandai Lake Rd, Singapore 729826

 3.1/5.0 (175 Reviews)

KFC @ Singapore Zoo (Kidzworld)

80 Mandai Lake Rd, Singapore 729826

 3.1/5.0 (175 Reviews)

KFC @ Woodlands Blk 888

Blk 888 Woodlands Drive 50, Singapore 730888 #01-729

 3.6/5.0 (470 Reviews)

KFC @ Anchorpoint

370 Alexandra Road Anchorpoint Singapore 159953 #01-15/16

 3.4/5.0 (209 Reviews)

KFC @ Jalan Bukit Merah

Blk 7 Jalan Bukit Merah, Singapore 150007 #01-4436

 2.7/5.0 (48 Reviews)

KFC @ Bukit Merah

162 Bukit Merah Central, Singapore 150162 #01-3555

 3.9/5.0 (512 Reviews)

KFC @ Sun Plaza

30 Sembawang Dr, Sun Plaza, Singapore 757713 #01-25

 3.6/5.0 (691 Reviews)

KFC @ HarbourFront Centre

1 Maritime Square HarbourFront Centre Singapore 099253 #02-83/84

 4.0/5.0 (523 Reviews)

KFC @ Yishun

Blk 701A Yishun Ave 5, Singapore 761701 #01-02

 3.7/5.0 (409 Reviews)

KFC @ Tiong Bahru Plaza

302 Tiong Bahru Rd, Singapore 168732 #B1-133/134

 3.7/5.0 (567 Reviews)

KFC @ Thomson Plaza

301 Upper Thomson Rd, Singapore 574408 #02-24/30,33/38

 2.9/5.0 (79 Reviews)

KFC @ Far East Plaza

14 Scotts Road, Far East Plaza Singapore 228213 #01-06

 3.7/5.0 (343 Reviews)

KFC @ Novena Square

238 Thomson Road Novena Square Singapore 307683 #01-17

 3.3/5.0 (318 Reviews)

KFC @ Chinatown Point

133 New Bridge Road, Chinatown Point Singapore 059413 #01-35

 3.5/5.0 (677 Reviews)

KFC @ Plaza Singapura

68 Orchard Road Plaza Singapura Singapore 238839 #B1-21/22

 3.2/5.0 (262 Reviews)

KFC @ Ang Mo Kio

Blk 715 Ang Mo Kio Ave 6, Singapore 560715 #01-4000

 3.7/5.0 (911 Reviews)

KFC @ Junction 8

9 Bishan Place, Junction 8 Shopping Centre Singapore 579837 #01-21

 3.1/5.0 (463 Reviews)

KFC @ Toa Payoh

Blk 190 Lor 6 Toa Payoh, Singapore 310190 #01-578

 3.7/5.0 (1152 Reviews)

KFC @ Bugis Junction

200 Victoria Street Bugis Junction Singapore 188021 #B1-09

 3.5/5.0 (467 Reviews)

KFC @ City Square Mall

180 Kitchener Road City Square Mall Singapore 208539 #B1-29/30

 3.2/5.0 (361 Reviews)

KFC @ Towner Road

102 Towner Rd, Singapore 322102 #01-246/248

 3.4/5.0 (465 Reviews)

KFC @ Potong Pasir Community Centre

6 Potong Pasir Ave 2, Potong Pasir Community Club Singapore 358361 #01-05

 3.3/5.0 (291 Reviews)

KFC @ Serangoon Central

Blk 261 Serangoon Central Dr, Singapore 550261 #01-15

 3.4/5.0 (118 Reviews)

KFC @ Nex

23 Serangoon Central Nex Singapore 556083 #B1-32/33

 3.2/5.0 (659 Reviews)

KFC @ Hougang 1

1 Hougang Street 91, Singapore 538692 #01-24/25

 3.4/5.0 (378 Reviews)

KFC @ Kallang Stadium Boulevard

190 Stadium Blvd, Singapore 397800

 3.9/5.0 (2200 Reviews)

KFC @ Hougang Mall

90 Hougang Ave 10 NTUC Hougang Mall Singapore 538766 #01-19

 3.6/5.0 (505 Reviews)

KFC @ Buangkok

Blk 277B, Compassvale Link, Kopitiam City Singapore 542277 #01-13(04)

 2.4/5.0 (96 Reviews)

KFC @ Compass One

1 Seng Kang Square Compass One Singapore 545078 #B1-15

 3.6/5.0 (790 Reviews)

KFC @ KINEX

11 Tanjong Katong Rd, Singapore 437157 #01-50/51

 3.8/5.0 (356 Reviews)

KFC @ Sengkang

118 Rivervale Drive Sengkang New Town Singapore 540118 #01-31

 3.5/5.0 (353 Reviews)

KFC @ Siglap

901 East Coast Road, 7 Siglap Shopping Centre Singapore 459104

 3.6/5.0 (208 Reviews)

KFC @ Parkway Parade

80 Marine Parade Road Parkway Parade Singapore 449269 #01-11A

 3.7/5.0 (306 Reviews)

KFC @ Punggol Plaza

168 Punggol Field Punggol Plaza Singapore 820169 #B1-02/03

 3.4/5.0 (238 Reviews)

KFC @ Bedok Reservoir

Blk 632 Bedok Reservoir Rd, Singapore 470632 #01-872

 3.6/5.0 (319 Reviews)

KFC @ Tampines Street 81

823A Tampines Street 81, Singapore 521823 #01-02

 3.5/5.0 (246 Reviews)

KFC @ White Sands

1 Pasir Ris Central Street 3, White Sands Singapore 518457 #01-14/15

 3.6/5.0 (459 Reviews)

KFC @ Eastpoint Mall

3 Simei Street 6 Eastpoint Mall Singapore 538883 #01-02/03

 3.6/5.0 (287 Reviews)

KFC @ Downtown East

1 Pasir Ris Close, Singapore 519599 #01-337

 2.6/5.0 (198 Reviews)

KFC @ Tampines Mart

5 Tampines St 32, Tampines Mart Singapore 529284 #01-07/16

 3.1/5.0 (180 Reviews)

KFC @ Punggol Oasis Terraces

681, Punggol Drive Singapore 820861 #01-13

 2.5/5.0 (77 Reviews)

KFC @ Tampines Mall

4 Tampines Central 5, Tampines Mall, Singapore 529510 #01-47

 3.9/5.0 (622 Reviews)

KFC @ Jewel Changi Airport

78 Airport Boulevard, Jewel Changi Airport, Singapore 819666 #B2-275/277

 3.5/5.0 (160 Reviews)

KFC @ Fairprice Hub

1 Joo Koon Cir, Singapore 629117 #01-25/26

 3.1/5.0 (104 Reviews)

KFC @ Hong Kah Point

501 Jurong West Street 51, Singapore 640501 #01-257

 3.5/5.0 (352 Reviews)

KFC @ Le Quest

4 Bukit Batok Street 41, Singapore 657991 #01-32/33/34/35/36

 2.9/5.0 (66 Reviews)

KFC @ Woodgrove

30 Woodlands Ave 1, Singapore 739065 #01-01/02/18/19

 3.1/5.0 (97 Reviews)

KFC @ Woodlands North Plaza

883 Woodlands Street 82, Singapore 730883 #01-472

 3.8/5.0 (124 Reviews)

KFC @ Admiralty Place

678a Woodlands Ave 6, Singapore 731678 #01-02/03

 3.3/5.0 (227 Reviews)

KFC @ Coronation Shopping Plaza

587 Bukit Timah Road, Singapore 269707 #01-04

 2.6/5.0 (146 Reviews)

KFC @ VivoCity

1 Harbourfront Walk, Singapore 098585 #B2-32

 2.3/5.0 (99 Reviews)

KFC @ Canberra Plaza

133 Canberra View, Singapore 750133 #01-09

 2.4/5.0 (90 Reviews)

KFC @ Northpoint City South Wing

1 North Point Drive, Singapore 768019 #01-173/174

 3.8/5.0 (851 Reviews)

KFC @ Wisteria Mall

598 Yishun Ring Rd, Singapore 768698 #01-13/58

 3.4/5.0 (108 Reviews)

KFC @ Junction 9

18 Yishun Avenue 9, Singapore 768897 #01-78/79

 2.2/5.0 (35 Reviews)

KFC @ Paya Lebar Quarter (PLQ)

10 Paya Lebar Rd, Singapore 409057 #B1-14

 2.6/5.0 (197 Reviews)

KFC @ Bedok Town Square

208d New Upper Changi Road,, Singapore 464208 #01-01A

 3.1/5.0 (126 Reviews)

KFC @ Tampines Street 11

139 Tampines St. 11, Singapore 521139 #01-66

 3.8/5.0 (211 Reviews)

KFC @ The Star Vista

1 Vista Exchange Green, Singapore 138617 #B1-13

 3.0/5.0 (7 Reviews)

KFC @ Sentosa

3 Siloso Rd, Singapore 098977 #01-01

 2.5/5.0 (4 Reviews)

Sponsored Ad