KFC @ Le Quest
4 Bukit Batok Street 41, Singapore 657991 #01-32/33/34/35/36
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
$9 · Halal Certified · Fast Food · Chicken · Western · Dessert · Fried Chicken
Monday: 10:00 AM – 10:00 PM Tuesday: 10:00 AM – 10:00 PM Wednesday: 10:00 AM – 10:00 PM Thursday: 10:00 AM – 10:00 PM Friday: 10:00 AM – 10:30 PM Saturday: 7:00 AM – 10:30 PM Sunday: 7:00 AM – 10:00 PM
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Sorted by Relevance - 71 Reviews
larryboylow
Rated 1.0/5.0 a year ago
Very disappointed with this branch KFC. Food is very small in portion. Chicken is very small. Meat is dry and bread is dry and flaky. Tables are unclean and very dirty as well. Many flies flying around the place. Aircon vent is also dripping water. This is very different from what I had one year ago. Suggest not to eat here instead eat mcdonald next door.
Hussain Abdullah
Rated 5.0/5.0 4 months ago
When you order like a zinger meal they will do it very fast and it’s like under 3 minutes they will already give you your zinger meal.But sometimes when you buy the famous rice bowl the rice is quite not well done cooked
grace loh
Rated 5.0/5.0 5 months ago
The food was great it’s just that u guys are so understaffed… kfc should really put more pt/ft staff at this outlet. The manager was working on the floor alone and he was pretty quick so good job 💯 this dude need a raise man
Jack T
Rated 2.0/5.0 a year ago
Ordered a rice bowl and the rice is not properly cooked. Very little chicken compared to other KFC branch. Can't comment on the service standard as I ordered via app.
Ray Chen
Rated 3.0/5.0 4 months ago
fries freshness needs to be more consistent. visit occasionally and experienced a few times of none crispy fries.
K Oh
Rated 1.0/5.0 in the last week
As a fast food restaurant, always have to wait more than 30min. Plus giving the wrong order also.
Rebecca Pham
Rated 5.0/5.0 3 months ago
Thank you everyone for the Great service and well its during peak hour. Good job.!!
Brenda Cheong
Rated 5.0/5.0 a week ago
Less crowded outlet away from the hustle and bustle. Staff are friendly and environment is clean.
Kellyn Aguileraa
Rated 1.0/5.0 2 months ago
waste money waste time. if you don’t understand simple english, please don’t say “ok” when your customers request for anything. i said thigh and drum, you said “ok.” when i reached home and opened my food? RIBS. 3pc meal and got 2 RIBS. I hate ribs. If you cannot promise, then don’t say “ok.” Spend so much money to get what i DONT want.
Vattu Ngockhanh
Rated 5.0/5.0 2 months ago
The food was tasty . Only few staffs were working on the day yet the food taste good and no mistakes were done. Friendly staffs even in the tension period. Advise to hire more staffs.
Muhammad Zulhilmi
Rated 1.0/5.0 a month ago
Worst KFC branch I've been to. Incompetent and rude staff. Waffles for breakfast is never available. Can't even give condiments right, have to return to counter to keep asking for them.
W.L KUAH
Rated 1.0/5.0 a month ago
KFC should just close this outlet down. Firstly the food sucks, KFC supposed to have a certain standard, but the branch here never fails to show that that is a lower standard. Secondly, the staff suck, they simply, dont give a f... i wonder why they are even highered in the first place. During lunch and dinner rush, it is pai fully obvious that they are taking their own sweet time. There is no sense of urgency to push orders out... expect more than 1hr waiting time... this branch already cannot cope during peak periods and they still entertain grab orders. Thirdly, the place sucks, dirty and poorly maintained. All in all, if the wait time is long, they dont tell you, not worth the wait and the entire staffing here should be replaced with people who appreciate having a job.
Chee Wee
Rated 1.0/5.0 a month ago
Food came cold so not very impressed. The worse thing was that there were many flies in the restaurant. Eating a meal there is a constant battle with the flies flying around you. The restaurant needs to do something about this situation. It's both unhygienic and bad for the reputation of KFC.
Dijah A Rahman
Rated 5.0/5.0 a month ago
Ordered Chicken Bak Kwa Burger Box takeaway. Upon reaching home, the burger is not in the box. Called the outlet & they arranged to be delivered immediately. Excellent service recovery by Nasuha. Thank you so much.
CN Google Lo
Rated 1.0/5.0 a month ago
The staff is working hard but too many picking up orders, wait 20-30 mins. It is not fast food at all. The management should do something
Ke Yuan Tan
Rated 1.0/5.0 in the last week
Wrong order provided + super bad customer service with no apologies. I ordered total 5pc chicken meal with sides (takeaway). When i reached home, i noticed that there was 1 less chicken and no sides. Hence, I decided to went back down to get my chicken… Upon arriving, the employee (middle age lady with spectacles) was very rude and without even apologising for the wrong order, raised her tone and questioned me as if I intentionally decided to take out a chicken and all my sides and go back to the shop to claim… I felt super uncomfortable being questioned and there was 0 sense of customer service at all. Shouldn’t you at least apologise or try to make up and get the right order when you were the one that was at fault? I had to go back to the shop only to be treated like this. Definitely would not recommend, judging from the reviews on this page. KFC should do something
WhyDoIHaveSub
Rated 1.0/5.0 2 weeks ago
The server is very rude and has bad customer service! I just wanted a nice KFC meal after a busy day and I ordered the KFC Pocketts Meal but the server brings the Pockett Box for me instead. After telling her that it was the wrong item, she raised her voice. Assistant manager try to settle the issue in a professional manner. However, while waiting for my meal to be prepared, i noticed that she was also very agitated and purposely raised her voice despite being no crowd when calling the order number. If it weren’t for the kiosk machine which is down at the moment (which happens on every visit anyway) I wouldn’t have approached the counter to order. Busy day with a really bad dinner experience with KFC! Will not come again!
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