KFC @ Tampines Mall
4 Tampines Central 5, Tampines Mall, Singapore 529510 #01-47
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Monday: 7:00 AM – 10:30 PM Tuesday: 7:00 AM – 10:30 PM Wednesday: 7:00 AM – 10:30 PM Thursday: 7:00 AM – 10:30 PM Friday: 7:00 AM – 10:30 PM Saturday: 7:00 AM – 10:30 PM Sunday: 7:00 AM – 10:30 PM
Report an error / Suggest an editLast Updated: 9th October 2026
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Reviews on Google (3.7/5.0)
Sorted by Relevance - 868 Reviews
Ken Lee
Rated 5.0/5.0 3 months ago
A huge thank you to Manager Mr. Pillai and the wonderful team at KFC Tampines Mall for keeping my lost wallet safe for three days! I am so grateful for your honesty and kindness. You guys are absolute legends! Wishing everyone a wonderful day ahead! 🙏🏼
Sean Yang
Rated 1.0/5.0 4 months ago
poorly managed outlet, manager said tomato sauce ran out for days and he doesn’t sounded like care about it
Kelvin Yeoh
Rated 1.0/5.0 5 months ago
Very disappointed with my experience at KFC Tampines Mall. I ordered a 5PC Buddy Meal (Order #4158) on 8 June 2026 at around 9:16 PM, but when I got home and opened the box, there were only 3 pieces of chicken inside. As a takeaway customer, I had no way to check the contents before leaving, and it was frustrating to discover that two pieces were missing after I had already reached home. I have the receipt and photos as proof. I understand that mistakes can happen during busy periods, but basic order accuracy is important. I hope the management will improve their quality checks to prevent this from happening to other customers.
Wnnblh
Rated 1.0/5.0 6 months ago
I would like to provide feedback regarding my experience at the KFC outlet in Tampines Mall on the morning of 30 April 2026. After receiving my order, I politely asked a staff member (a Malay lady) for salt and pepper. However, she ignored my request and continued adjusting the Sjora drink machine base. As someone with experience in the F&B industry, I believe customer requests should be prioritised, especially during the busy breakfast period. Tasks like adjusting equipment can be attended to afterward. I had to wait until a Grab driver nearby assisted by calling out to her again and reminding her to attend to the customer first. Only then did she respond. Unfortunately, when she did, she threw a few packets of salt onto the counter without any acknowledgment or apology. This came across as very rude and unprofessional. This is not my first unpleasant experience at this outlet. I have previously provided feedback about similar issues, including during my pregnancy, regarding staff being rude not only to my family but also to other customers and delivery riders. I strongly urge your management to review this matter and reinforce proper customer service training among the staff at Tampines Mall. Such behaviour reflects poorly on your brand and affects the overall customer experience. I hope appropriate action will be taken to improve service standards at this outlet.
ayu57
Rated 1.0/5.0 8 months ago
I wanted to order some food to break my fast yesterday. it was just a simple mistake but customer service gone wrong. while i was ordering at the machine, i wanted to add in "flaming hot" sauce but the option was not there. so i decided to ask one of the staff at the counter if the sauce is available, she said yes. so i mentioned about the missing option (not unavailable, but missing) from the machine so i cant put in my order. i was told that just to add in another sauce in my order then later once my order is ready i can make an exchange. okay then. after i was done with my order, there's no receipt paper came out. one guy came out from the kitchen and i asked for assistance but he questioned me if ive made payment. of course i have or else why am i asking for a receipt. I keyed in my email to get the receipt. Next thing is, my order number didnt appear on the screen. so i asked the counter about it BUT (this pisses me off further), they brushed me off and said they're busy packing. Am I not a customer too? And, they are plain rude. Now, after waiting for idk how long, my food came. So as per suggested by the lady at the counter (i didnt manage to catch her name), i can ask for an exchange of sauce to flaming hot. Guess what? same lady ARGUED with me saying "but you didnt order that". she was the one suggesting when i said the machine had no options but when i came to her, SAME PERSON but arguing with me instead. For me, its pretty simple. If dont have, just say dont have. End of story. Best part is, the MANAGER stood there enabling the staff arguing and being rude to me for idk how long until she finally decide to step in. Again then I mentioned to the manager how the staff suggested to add on another sauce first then come to the counter and ask for an exchange. Manager just took the flaming hot sauce to pass to me and next thing the MANAGER question me "Why you order different sauce when you want flaming hot?" I dont know what did the manager not understood about the machine when i said the option is missing. To the people at the counter, not happy, dont do customer service cause you guys really dont make the cut for customer service given that a customer was the one getting a rude remark from staff. To the manager, just quit your job. And i really wonder how are you a manager cause you cant manage a small outlet even. I am someone who works in a frontline customer service myself, and a customer that needs an assistant should not be ignored! Like I said, simple mistake. I just need a tub of flaming hot sauce, but phewwww the things i go through just for that.... speechless.
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