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Burger King @ Jurong East Mall

50 Jurong Gateway Rd, JEM Singapore 608549 #B1-02

6016 0781

Well-known fast-food chain serving grilled burgers, fries & shakes.

$7 · Halal Certified · Fast Food · Western · Burgers

Monday: 9:30 AM – 10:30 PM Tuesday: 9:30 AM – 10:30 PM Wednesday: 9:30 AM – 10:30 PM Thursday: 9:30 AM – 10:30 PM Friday: 9:30 AM – 10:30 PM Saturday: 8:00 AM – 10:30 PM Sunday: 8:00 AM – 10:30 PM

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Reviews on Google (3.5/5.0)

Sorted by Relevance - 484 Reviews

David Kwong

Rated 3.0/5.0 a year ago

Really... I was thinking about when I had my first Swiss Mushroom burger.. But is my memory failing me how good it was way back then. Now, it is not as juicy as before. Sad.

anna _

Rated 1.0/5.0 a year ago

Super lousy branch, staff taking their own sweet time. Says order here at the counter but pushes u to the self order kiosk which also 1 spoilt. Long queue. Guy in black face mask is “Manager” but doesn’t even know how to manage customers lol. Still blasting their own song in the kitchen and taking own sweet time. Overall rude, slow and bad experience. Pathetic

Nova Gaming

Rated 1.0/5.0 3 weeks ago

Should have checked the reviews before ordering. The staff were taking their own sweet time. Took more than 15mins to receive my food. Is this even fast food?

Bren Ailin

Rated 1.0/5.0 2 months ago

Really bad service. We tried to order via the machine and that took a while… but there was an error when it came tl paying up. The guy at the cashier was completely UNHELPFUL. And there was already a queue at the other only machine. Because of this, the other available eateries were all closed.

Alex

Rated 4.0/5.0 4 years ago

The food is nice here as much as you would expect of any burger king. Unfortunately I felt the service here was slower than most other outlets I have been to. Also, 1 of 2 self-service kiosks had a non-functioning payment connection when I was there and it wasted quite some time queuing to use a machine that couldn't complete the order. An 'out-of-order' sign would have been nice. The seating area is usually almost full with just a few tables unoccupied.

Ryan Manaloto

Rated 1.0/5.0 5 months ago

There no much customer and yet I have to wait for 30min for a single meal. This is a fast food and not a fine dining meal for you to wait that long.

sm

Rated 1.0/5.0 8 months ago

I wish for Burger King to hire more hands for a shorter waiting time and cleanliness can be improved. Huat ah!!!

Ryan Tan

Rated 2.0/5.0 5 months ago

Ordered 2 beef burgers and large fries to take out. Reached home in 15 mins and found all foods are not warm at all. It's cold. Burger king standard has dropped so much and no wonder not much crowd during dinner time. The beef burger is good and better than other competitor but a pity on the dropped quality.

Fictoshi Lune

Rated 5.0/5.0 a month ago

I had an excellent experience at Burger King thanks to the fantastic manager. They were attentive, friendly, and ensured our meal was perfect. Five stars for their outstanding service!

Mark Hailey

Rated 5.0/5.0 a week ago

I had an amazing experience at Burger King! The Whopper was delicious and the service was top-notch. Definitely a 5-star meal!

Sarah Lnk

Rated 1.0/5.0 5 months ago

Worst drink and service attitude! My friend and I each of us ordered a set meal with hot chocolate and mine added on $1.80 for mocha. Upon received, my friend drink is diluted not sure what drink is that! And mine was not even mocha at all ,it's looked like diluted coffee,is dark colour!!( Mocha is dark colour?) When approached the counter staff, they just poured away the diluted hot chocolate and redo another using the same cup,but the taste is definitely not hot chocolate taste. And my mocha when I told the staff this is not mocha,looks like coffee, they insisted is mocha, and when I told her mocha should able to see some milk colour not just black, guess what, they just passed me 2 packs of creamer, no words to describe this kind of service!🤦‍♀️ We were in rush for lunch break so just left it! We used to came here for quick lunch, though we knew their service was not the best ,sometimes very slow, but didn't except such a ridiculous service!

Silver Stone

Rated 5.0/5.0 5 months ago

The staffs were really nice and very accomodating. Our orders were taken with care and speed. Overall it was a good experience for us the costumers and would happily go once more sometime.

Justin Mark Dongail

Rated 5.0/5.0 a week ago

The customer service was exceptional from other fastfood/restaurant I've been to!! The food is amazing and for sure my friends and I will be back🤘

Bryann Teo

Rated 2.0/5.0 3 months ago

Lousy attitude by the assistant manager Wanted to sit at a particular table as we had luggage with us. Said table was a little dirty on top and below it. Requested the manager to clean the table so we can use it but her response was “our cleaning staff never come today so please choose a different table”. Just a simple wipe with cloth and sweep with broom below also cannot ah? If every table also slightly dirty then nobody sits at all? Whole place was slightly unkempt apart from our table too, and there was not many patrons so can’t be busy period no time clean.

Zrn K

Rated 5.0/5.0 a month ago

I bought a bundle deal for dine in and requested for a small plastic bag at time of collection yesterday afternoon. The elderly female staff readily gave a bag with some napkins as I wanted to pack the extras for home takeaway. Thank you for your kind and thoughtful service.

Yvonne Lee

Rated 2.0/5.0 in the last week

Counter staff who took order is in rush to end my order. Wanted to pay with $50 noted she told me is public holiday tomorrow do I have a smaller note.

Rachel Lim

Rated 1.0/5.0 in the last week

staff are really nice but the manager there is so rude? even to her own staff. someone helped us expedite our order quicker as it had been 20 minutes and she scolded the older staff for expediting it and said how customers should learn to wait. manager needs to wake up.

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