Burger King @ Waterway Point
83 Punggol Central, Waterway Point East Wing, Singapore 828761 #01-26
Well-known fast-food chain serving grilled burgers, fries & shakes.
Monday: 8:00 AM – 2:00 AM Tuesday: 8:00 AM – 2:00 AM Wednesday: 8:00 AM – 2:00 AM Thursday: 8:00 AM – 2:00 AM Friday: 8:00 AM – 2:00 AM Saturday: 8:00 AM – 2:00 AM Sunday: 8:00 AM – 2:00 AM
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Report an error / Suggest an editLast Updated: 9th October 2026
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Reviews on Google (4.7/5.0)
Sorted by Relevance - 2878 Reviews
Connie T
Rated 4.0/5.0 2 months ago
⭐⭐⭐⭐⭐ Excellent service from Shah at Burger King Waterway Point! I would like to give a special shout-out to Shah for his kindness and excellent service today. I was ordering my $3 burger using my Trust card, and the lady in front of me, Regina, had forgotten to bring hers. Shah was very patient and helpful throughout the ordering process. He assisted us and made it possible for me to pay for Regina’s burger together with my order. What really stood out was his willingness to help and his kind attitude, even though it was a simple situation. It’s not often that you come across someone who genuinely goes the extra mile to make customers feel comfortable and well taken care of. Kudos to Shah! I hope Burger King management will recognise and appreciate his great customer service. He definitely deserves the compliment. 👏🏻❤️
Rahim
Rated 5.0/5.0 3 months ago
Had a great experience at Burger King Waterway Point. The service was excellent, especially from the manager, Asri, who was very helpful and patient in assisting me with my order. He made sure everything was sorted out and provided friendly service throughout. Really appreciate the effort and good customer service. Thank you, Asri and the Burger King team! 👍🍔
Leaviniah Nair
Rated 1.0/5.0 4 months ago
The staff member, Juliana, was not welcoming. She gave me an unfriendly look, was using her phone while serving, and didn’t smile or greet customers. When I said “Hi,” she didn’t respond and simply took my card without saying anything. The drink was also not prepared properly. it was very watery and tasted poorly made. You can clearly see from the attached photo ( one of the drink) how watery the drink is. Overall, it was a very disappointing experience due to both the poor customer service and the quality of the drink.
M M
Rated 5.0/5.0 5 months ago
I was served by BK Waterway point manager Amir and the service he provided was excellent. It was a very busy Friday evening yet he was tirelessly serving on the frontline, answering many requests and from my observation, some very difficult customers. This guy seriously deserves a raise. Excellent service.
HASNIERRA AQILAH
Rated 5.0/5.0 5 months ago
Had lunch at this branch because I really wanted the Star Wars collab toy and felt so happy to get it. The food was great, the environment was nice, and they also have a quiet area beside the pickup counter.
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