902 East Coast Parkway, Singapore 449874 #01-01/01A
Well-known fast-food chain serving grilled burgers, fries & shakes.
$7 · Halal Certified · Fast Food · Western · Burgers
Monday: 8:00 AM – 10:00 PM Tuesday: 8:00 AM – 10:00 PM Wednesday: 8:00 AM – 10:00 PM Thursday: 8:00 AM – 10:00 PM Friday: 8:00 AM – 12:00 AM Saturday: 8:00 AM – 12:00 AM Sunday: 8:00 AM – 10:00 PM
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Rated 1.0/5.0 12 months ago
Come here if you like to waste time waiting for food. Waited more than 1 hour already still no food. 1 staff in the front trying to do everything. Self kiosk machine only left one working. Read other reviews that it has always been like that. (Probably on purpose to slow down the orders coming in by having customers queue up instead!) Even the staff is lost on what to do next. One front staff, endless order. He is stressing out. Food is served cold as expected since it was there for a long time waiting to be served.
Rated 5.0/5.0 a month ago
1 star to 5 stars This year, they had improve and we are here on off peak for the chicken fries and slushie. The place is much cleaner too. Increase in Man power is seen too. *based on what we observe during an media event Last year review Only 1 aunty making burger. Service IS VERY SLOW. The place wasn't packed, there are 4 staff behind the counter, didn't see any food delivery orders. Why so slow? Worse The burger is not hot at all. Ordering is by self order machine. DO NOT check ADD ICE to drinks and ADD SALT to fries, just look at the photos. Drink is spilling out with a mountain of ice and the salt is suppose to be added to the fries, not give me packets salt.
Rated 1.0/5.0 7 months ago
This unfortunately may be the slowest fast food restaurant known to mankind. Probably should be rebranded as slow food. Friday morning breakfast takes over 30 minutes for just a regular croissanwich. You’re better off visiting the ultra busy Mcdonalds down the street, you’ll get out food faster even if there’s 10x more people. Not a great option for visiting with hungry kids due to the long, long wait.
Rated 1.0/5.0 6 months ago
Overcooked nearly black onion rings, exchanged for a less darker batch 😂. Manager who attended to our order was replenishing the garbage bag and clearing the trash just before handling the cashier without washing his hands. A senior kitchen staff took over the order with his greasy gloves and handled the cashier. Amused and confused why BK would render such unhygienic food handling practises.
Rated 2.0/5.0 5 months ago
The whole place is smoky not sure if the ventilation is spoil or what. Picture can't really tell . Service is super slowwwwww. When our food was service the customize without salt fries is cold n sloggy.
Rated 3.0/5.0 4 months ago
ordered double beef turkey bacon but received this... come on la, doesn't even look like a bacon. Disappointed. Saw only like 2 staff working. Place was not busy when I was there.
Rated 1.0/5.0 a year ago
Very slow staff. Many upset hungry customers here right now (not just me) waiting 30-40 minutes for their dinner. Only one staff at the front during a very busy dinner period on a long weekend Sunday evening. This is at a very popular East Coast location. So it makes absolutely no sense to have only one staff running the whole show.
Rated 3.0/5.0 a year ago
For all of past visits and today, never once felt any warm/ friendly service. Just the continued culture i suppose. And I was reluctantly allowed to go to the closed section cos the PowerPoint outlets here is soaked with milo! The manager didn't apologise or looked one bit sorry of course. Even requesting for water, felt like a great trouble for him, despite spending on a $23 meal + $3.80 drink already.
Rated 5.0/5.0 a year ago
We tried the plant-based burger, the portion was big, if you are a small eater you might want to consider to share it. Fries is so good, when comparing to the other fast food I prefer Burger King, it is not soggy, but crispy and thicker.
Rated 4.0/5.0 3 months ago
Came in for ice cream after play at the playground next to it. Read previous reviews about slowness of service, but thankfully we encountered none of that. The place wasn't too crowded, given it's a new year holiday. Relatively clean and good place to chill down after a tiring playtime.
Rated 3.0/5.0 2 months ago
The chicken drumlet too salty n onion ring over fried...
Rated 1.0/5.0 3 weeks ago
Manager must look into this, we are waiting for the simple french fries for 1 hour. The stuff does not move at all. They really looks or not experience or not good for this job.
Rated 3.0/5.0 a week ago
Ordered 3 set meals at 958am received food at 1039am. Food piled up at warmer, slow distribution of order. Slow service with 5 staff in the chain. Management and training required in handling large volume of orders. Comments from kids “service is slow but food is good” Hungry customers or those in a rush to avoid.
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