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Burger King @ Alexandra Retail Centre

460 Alexandra Rd, PSA Building (Alexandra Retail Centre) Singapore 119963 #01-17/20

6610 8789

Well-known fast-food chain serving grilled burgers, fries & shakes.

$7 · Halal Certified · Fast Food · Western · Burgers

Monday: 7:30 AM – 10:00 PM Tuesday: 7:30 AM – 10:00 PM Wednesday: 7:30 AM – 10:00 PM Thursday: 7:30 AM – 10:00 PM Friday: 7:30 AM – 10:00 PM Saturday: 7:30 AM – 10:00 PM Sunday: 8:00 AM – 10:00 PM

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Reviews on Google (3.7/5.0)

Sorted by Relevance - 502 Reviews

Tri sh

Rated 1.0/5.0 a month ago

20 mins wait for food and now still waiting. Don't want to serve then don't open shop. All ur customers are waiting. Extremely long wait time for a fast food chain.

Kyungsoo Kim

Rated 1.0/5.0 a week ago

Too slow. More than 30 minutes waiting in the fast food restaurant. Do not visit if you don’t have enough time.


Rated 1.0/5.0 a year ago

This burger king joint is always under staff during weekends. Ordered my food from the kiosk and waited 30mins… disappointed i asked for my order to be cancelled and refunded. Always 1-2 staff manning the entire restaurant. I can understand these delivery riders will get very impatient for the long wait. Burger King HQ should look into this. Otherwise you open the shop for weekends for what. Happened so many times!!! No wonder all the customers walk across next door to get KFC / Mc Donalds, I did the same thing.

Katherine Ou

Rated 5.0/5.0 4 years ago

Five-stars for the one-man-show manager today until 0910. He have to cope with cashier and preparing the food. Made mistake for our drinks but it is perfectly fine as he changed for us when we approached him. He is very patient even all the other customers gave him black-face.

Ian Wee

Rated 1.0/5.0 a month ago

Understaffed. 2 pax in the morning with a long wait time. Branch should consider getting more staff to support.


Rated 1.0/5.0 10 months ago

Probably my first time in BK in the past decade and sad to say will also probably be my last ever. Service was slow but that wasn’t actually the problem; the food was very sad and disgusting to eat. We spent $20 on 2 set meals but couldn’t even eat half of it because it looked so bad and tasted equally bad that we lost our appetite. The chicken burger patties were pale and tasteless (the picture is supposed to be a juicy mushroom Swiss but you won’t be able to tell), and the fries were cold. Ordered a side of salad for $3 but the cup was only half filled with very basic raw veg. Very very sad about the current state of BK as we used to have fond memories of meals that tasted pretty good when we were younger.

Robert Fuchs

Rated 1.0/5.0 5 months ago

Slowest Burger King on the plant and food gets mixed up. Screen doesn't show order number always ppl in front asking for the order then in panic mode all q skipped to server all... Besides waiting 45 mins during lunch period ... Thanks but no more . Fries reached cold off course after 45 mins

Winston Tan

Rated 1.0/5.0 a month ago

Something is just wrong here. Meals take ages to prepare. There can be 2 ppl ahead but take 15 minutes to prepare. Rude worker will gesture you to use a kiosk that is broken and force you to queue in the only kiosk (then why have a payment counter and like one counter the whole restaurant?! ).

Akshaye Shenoi

Rated 1.0/5.0 2 weeks ago

Absolutely terrible service. Unresponsive and rude staff at the counter, while the kitchen does not seem to understand the meaning of “fast” in fast food. As evidenced by other reviews, they often get the order wrong too. No signs of improvements over time. Avoid at all costs.

Varun Prakasam

Rated 1.0/5.0 3 months ago

Ordered a mushroom chicken burger. My order was given to the wrong person, so I had to wait long for my burger to be re-made. And finally when I tasted it, it was the saltiest burger I had. I could only eat half of it cuz there was too much salt in the patty. If you are looking to have a burger here, strongly suggest you go to nearby McDonald's instead!

Hans Y

Rated 1.0/5.0 a month ago

Probably the slowest BK in Singapore. Ordered a Double Whopper and Coke Zero at 12:28, it’s now 12:55 as I write this and i’m still waiting. To 3G Capital, you probably want to take a look at this store, it needs some serious optimizing.

ZX Tan

Rated 4.0/5.0 a week ago

Short waiting time, burger was warm.

Chia Fang Quan

Rated 5.0/5.0 7 months ago

Double fish Burger was piping hot, with onion rings freshly fried and prepared. Looks good tastes good!!

Stephy Tang

Rated 1.0/5.0 a month ago

Went to ARC this evening at 6.15pm for a take - away. THE FOOD IS COLD, not warm at all. I don't expect to be hot but warmed it's fine. IT IS COLD!!! Can you imagine. Probably weekends not much crowd but still, diners will come anyway.


Rated 5.0/5.0 2 months ago

Burger king burgers i feel are average...not that great compare to macd. but this outlate is good and helps to treat the quick bites.

Fun Kwok

Rated 3.0/5.0 7 months ago

Small branch which is very much understaffed but they are helpful if you do ask for assistance. Came by in the am and the child requested for Burger King. We took the breakfast set and the counter staff was very helpful in telling us which one comes with a toy. From what I observed, the branch does get a number of takeaway/delivery orders. With around 3 staff only, I do see that they are trying their best compared to their competitor with the Golden Arches just a few minutes walk away. Not exactly a fair fight but I could see the staff are definitely doing their best.

Gerard Nonis

Rated 2.0/5.0 a week ago

I forgot not to visit this BK again. Same bad service and Auntie frustratingly raising her voice at customers since 2 years ago also. She is like a one woman show with another guy cooking inside. Come on BK wake up, itz already post Covid. Btw even the online order machine is not working. I'm a guy who doesn't like to complain because no.one is perfect. But this outlet has the same bad service and staff more than 2 years. At the ARC some more.

Zhi Xiang Ang

Rated 2.0/5.0 2 months ago

Has problems with quality control. Food quality is noticeably different from other BK outlets. Cheese fries were cold. Avoid wasting your time and money here, McDonald’s nearby is better.

Warlock Sshregraaxyrr

Rated 1.0/5.0 4 months ago

Severely understaffed outlet, only the manager and 2 others are present in the kitchen. It took 40 minutes to complete my simple takeaway order of 1 Large onion rings and 9pc nuggets with the new garlic dipping sauce. (I counted 9 onion rings btw, not sure if this is the normal amount for "Large") (And they're so stingy with the new garlic sauce... Even if you *were* to dip conservatively, you'll only have enough for *5 nuggets* out of 9.) I'm sticking to the McDonald's at the corner of ARC. They're far more efficient with taking and putting orders together despite their lunch hour queue being 10 times as crowded.

Dineshkumar M. Subramaniam

Rated 1.0/5.0 2 weeks ago

Can't have one person serving during lunch hour. The outlet desperately needs more workers. We can't be waiting 45 minutes for food. Pls do something about this! Supposed to be a fast food outlet! It's a joke actually.

Erica Lee

Rated 5.0/5.0 3 months ago

The auntie at the reception was very efficient and welcoming. She single-handedly handled the whole counter on her own. However, the customers hardly had to wait for their food. She was also very kind and caring, and cautioned one customer to eat his taro pie after a while as it was piping hot. Pleasant dining experience.

Ryan Hong

Rated 1.0/5.0 a month ago

No one working. No attention. Waited 10min for an ice cream. Just passed the receipt back to them and said "no thanks". The attentive staff looked at it and didn't even try to help me. 5th may 1.52pm. When I got there, 1 auntie. 1 staff. At 1.55. One other guy turned up. No one even tried. They really didn't care. No service recovery. Nothing. Not even sorry, let me help you. I mean. It's plain awful. Walk to Mac. Worth the 1 min detour. No wonder McDonald's is killing them. And as I drove out. Saw Mac's. Busy and packed. Hmm. I wonder why?

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