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Popeyes Louisiana Kitchen @ 771 Queenston Road

771 Queenston Road, Unit 1, Hamilton, On L8g 1a1

(905) 573-1614

Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.

Halal Certified · Fast Food · American · Chicken · Beverages · Dessert · Western

Monday: 11:00 AM – 10:00 PM Tuesday: 11:00 AM – 10:00 PM Wednesday: 11:00 AM – 10:00 PM Thursday: 11:00 AM – 10:30 PM Friday: 11:00 AM – 10:30 PM Saturday: 11:00 AM – 10:30 PM Sunday: 11:00 AM – 10:00 PM

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Reviews on Google (3.7/5.0)

Sorted by Relevance - 1078 Reviews

Jay Brunette

Rated 5.0/5.0 8 months ago

Decent fried chicken and shrimp n mashed potatoes but everything tasted like seafood. They cook the chicken in the same frier as the shrimp. You can really taste it. Bad oil. Change that and I might come back.

Abdul Moeed

Rated 1.0/5.0 3 months ago

This location used to be decent and customer service is still okay, but last time when we tried fried chicken from here we found that it smelt like fish. The oil must be contaminated that they fried it in. Not a single person that ate liked it at all. I spent $60 and the food was not even fresh aside from it smelling like fish. Will be avoiding it in the future and going to a halal mary browns instead.

Liz Gatensby

Rated 2.0/5.0 2 months ago

I loved Popeyes chicken until today. My chicken was cold and overdone. I actually chipped my tooth on it. The 2 strawberry cream cheese danishes were so old that the cheese was as hard as a rock. The only thing that wasn't horrible was the biscuits. Based on todays visit, I would NOT recommend Popeyes. It's so disappointing when you can finally afford to get take out and it's that bad.

Jeffin George

Rated 1.0/5.0 2 months ago

Had a really bad experience with the queenston rd location. I ordered a 3 pc chicken platter with fries and coleslaw. The chicken was extremely dry, and it looked like was fried way before the order. Wasn't fresh at all . Coleslaw was spoiled, and the biscuit was cold.

RANDHIR HUDDA

Rated 1.0/5.0 3 months ago

I came to the restaurant for uber order pick up, and i had very bad experience at with this restaurant when I reached to this restaurant they asked my order number after 10 minutes then i saw that they guys were just talking to each other then i requested her that please make my order as it was already 10 15 minutes i was waiting their for the order but she replied to me very rudely in her native language ( wait krna h kro nai to jao hum haaton se baaten nhi kar rhe muh se kar rhe hai ), she also said you can’t do anything except writing a bad review, she insulted me as if I’m her slave . After that i saw my order was ready but she was not packing it intentionally I don’t know why. I think they should respect the delivery drivers and there time, and they should focus on their work more i hope i will not get repeated in future. Thankyou

Dameesha Ali

Rated 5.0/5.0 5 months ago

Absolutely outstanding experience at Popeyes! The food was incredibly delicious, the flavors were on point, and the portions were generous. The chicken was crispy and tender, and the signature Louisiana spices added the perfect kick. The sides were equally amazing, especially the buttery biscuits and flavorful Cajun fries. The service was fast and friendly, making the whole dining experience enjoyable. If you're looking for a fantastic fast-food option with a mouthwatering taste, Popeyes is the place to go! 5/5 stars without a doubt.

davidadonker

Rated 1.0/5.0 a month ago

If you want to wait around for 15 mins until they even put your food in the fryer than this is the place for you, and when you ask nicely why it took so long, the only excuse they could give is that the cook wasn’t there… but the cashier was able to take everyones money, and then proceed to pack containers full of chicken and fries without any use of gloves or washing hands. Will not be back.

Ernie England

Rated 1.0/5.0 a month ago

I have been going usually once every two weeks for years order the tenders and coleslaw .You have changed the coleslaw dressing and its not nearly as good as the way it used to be. The slaw was always my favorite part of the meal

Priyanka Tandel

Rated 1.0/5.0 2 months ago

The fries were cold, chicken seem to be re-fried and the taste of the oil was Al over chicken. Me and my partner both ended up with stomach issues and sore throat. Surly we got stale food. I never had a bad experience with Popeyes before but I am disappointed by yesterdays meal.

Ahamed Shameeem

Rated 1.0/5.0 2 months ago

Cashier girl Jaspreet was very good and customer friendly. Kudos to her!. Food i feel not that quality than other locations. Avoid this location if possible. Manager not that friendly at all. I had to cancel the food once ready as he said the cashier was not supposed to substitute for the daily special. He should have honored the order after placing since I asked and cashier allowed. Definitely not going back again there.

Yaser AlNAbriss

Rated 4.0/5.0 a week ago

the food quality was acceptable the fries amount big the chicken tasted very good but some of the chicken pieces were almost bones with no meat on it or very small, The staff were very nice and friendly, the tables needed some cleaning.

David Buchanan

Rated 5.0/5.0 2 weeks ago

Always able to fill up on a snack. The service is always attentive and generally pleasant. Good value for money also

Jack Davis

Rated 1.0/5.0 4 months ago

I went there at about 8:50 I placed my order at 8:57 and got my order at 9:25. The front clerk did not show any remorse only told me that my food was being cooked while the other coworker had it in her hand. They were not friendly they just took my order didn't give me a receipt or tell me how long it was going to take. I had to argue to actually get my meal and served 2 other people first who ordered after me and they didn't have any gloves on their hands when they were serving the food.

Nishan Fernando

Rated 1.0/5.0 4 months ago

This is at 1900 Applebee Line I ordered two things The daily deal and 8 pieces of nuggets. The three pieces of chicken was cold and didn't give me the right pieces of chicken. The nuggets was not nuggets but end pieces of tenders. I was willing to wait the five minutes for the nuggets but they put this garbage and sent me on my way. Please check what you crew is giving customers. You will lose good people.

Manpreet Brar

Rated 5.0/5.0 3 months ago

I'm delighted to share my positive experience with Popeyes at Queenston . The service was exceptional, and the staff went above and beyond to make my visit enjoyable. From the welcoming atmosphere to the prompt and friendly service, I couldn't have asked for a better dining experience. Tastes are to the point and team at Popeyes truly knows how to deliver outstanding customer service, making it a go-to spot for delicious food and excellent service.

Shah Sidd

Rated 1.0/5.0 3 months ago

Recently visited the Popeyes establishment. I requested that the food be prepared freshly, but unfortunately, it was apparent that they simply refried the existing items. This experience marked the lowest quality of food I have encountered at this particular location. Typically, other branches excel in providing freshly prepared food upon request, but this establishment seems to consistently reheat older items and present them as freshly made. It is evident that this location requires enhanced management and training. I strongly recommend that someone from the corporate headquarters conduct an inspection of this facility. Despite clearly expressing my desire for freshly prepared food on two occasions, the staff assured me that they would comply. Regrettably, the outcome did not align with their assurances, and upon tasting the food, it was evident that it had been reheated rather than freshly made. This was a highly disappointing experience. Considering my unsatisfactory visit, I strongly suggest patrons explore alternative Popeyes locations, where their money can be better spent on a more satisfying dining experience.

Sam Hyder

Rated 1.0/5.0 3 months ago

Beyond disgusting. This is how they hand you your fries. What used to be a really respected and reliable establishment for over 20 years in Hamilton has abandoned caring for customers or having any standard of decency. The owners and managers should be embarrassed of the quality and service they provide and retraining and/or revamping the staff is needed. The corporate head office urgently needs to come review this franchise’s ownership. I will be writing to them independently as this is not the first time food safety and quality control have been abandoned. Do better, you are embarrassing fr the brand.

Fazle Rabbi Tanjil

Rated 1.0/5.0 a month ago

The place is very poorly managed. The servers are not flexible when asking for white vs dark meat . Same goes for asking for free chicken legs when filling up surveys. The owner/manager is also said a lot of misleading responses when asking for free survey chicken. The whole place gives an unwelcome vibe.

James Chagnon

Rated 5.0/5.0 a week ago

Food was good as always. It was quiet when I went but this location was clean, and the staff were pretty cool to talk to.

Savinda Athuluwage

Rated 1.0/5.0 a week ago

Worst Popeyes location in hamilton. The franchise owner is a cheap guy. Fries portions are not standard. Gives less fries so they can sell more. Never coming here again.

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