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Popeyes Louisiana Kitchen @ 497 Dundas Street West

497 Dundas Street West, Oakville, On L6m 4m2

(905) 257-0600

Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.

Halal Certified · Fast Food · American · Chicken · Beverages · Dessert · Western

Monday: 11:00 AM – 11:00 PM Tuesday: 11:00 AM – 11:00 PM Wednesday: 11:00 AM – 11:00 PM Thursday: 11:00 AM – 2:00 AM Friday: 11:00 AM – 3:00 AM Saturday: 11:00 AM – 3:00 AM Sunday: 11:00 AM – 12:00 AM

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Reviews on Google (4.4/5.0)

Sorted by Relevance - 1309 Reviews

usa sh

Rated 1.0/5.0 11 months ago

This was my go to popeyes because they are usually busy and so the chicken is guaranteed to be fresh. After having bad experiences at other popeyes location, I generally avoided the chain altogether. Tonight I ordered the 4 peice meal with 3 pc tender meal. Absolutely horrible. After biting into the first piece of chicken, I immediately got a rotten rancid taste. The meat smelled fishy. I removed the breading coating from all pieces, and I could see dark spots in the meat flesh - this is a sign that the chicken is well passed the expiry date and is rotten. A popeyes that is so busy with such a high volume of customers has no excuse for selling rotten chicken. I tried calling the popeyes location, no answer. Many people dont realize that rotten chicken is being served because of the spices. Tip: Please remove breading/coating before eating and inspect for a fish smell. I think the owners have changed. I will never return to this popeyes.

J T

Rated 1.0/5.0 2 months ago

Not Worth The Money $$ Both chicken sandwiches were half breasts which was surprising to me. Charge full price for half a piece of awkward chicken shoved into a bun. Tasteless macaroni and cheese. Fries are mediocre. Really disappointed. Won’t be returning. Do better.

Khaled

Rated 1.0/5.0 5 months ago

This place used to be good. Their service is declining by each visit and now I decided to stop coming here. They always forget stuff either sauce, side dish or part of your order and to make it worth yesterday part of the order wasn’t fully cooked! Yeah that’s right their tenders were pink and not fully cooked. I didn’t bother to go I just threw it and of course they forgot the sauce!

H A

Rated 4.0/5.0 2 years ago

Update: I did revisit them, and it looks like they considered the customer comments and have done a fantastic thing. Thanks a lot, especially Zeenat, for your excellent customer service and fresh food. The staff members mixed fresh chickens with stale, not fresh and overcooked one which tasted like wooden sticks. Those pieces hurt our tooth and ended up with the bloody gum of my kids. What makes me unsatisfied that I have asked them to make it fresh and they said I have to wait for 20 minutes, which I did. I don't know if what they did is worth it to have customer dissatisfaction in addition to impact the chain reputation. What you did guys is really disappointing and shame on you to treat your customers in such a cheating way. That food ended in the trash.

Himanshi Malhotra

Rated 5.0/5.0 3 months ago

i’ve always had great experience with this location! the food is fresh and the service is impeccable. the staff is very friendly and deliver excellent customer service!! must visit :)

Fizza Raza

Rated 1.0/5.0 5 months ago

Not sure whats going on with popeyes chicken but its overly salty, pink and rubbery. Im not sure if its real chicken or fake meat. I ordered the wrap and the chicken was so pink and rubbery. Disgusting and disappointing!

Senthil Kumar

Rated 1.0/5.0 4 weeks ago

I have been eating Popeyes for the last 15 years. The burger size is shrinking and the price is going up very fast. I paid $10+ for a Deluxe chicken sandwich alone at this location. To me it's rip off. Not sure the price has increased everywhere or it's only at this location in Oakville. Next time I will look for other Burger joints!

Kannupriya Sharma

Rated 5.0/5.0 3 months ago

I had a fantastic dining experience at Popeyes Louisiana Kitchen on Neyagawa Dundas! The food was absolutely delicious, and the service was excellent. The crispy, flavorful chicken and mouthwatering sides were a real treat. The staff was friendly and efficient, making my visit even more enjoyable. I highly recommend this Popeyes location to anyone craving authentic Louisiana flavors. I'll definitely be back for more!"

Heba in the kitchen هبة في المطبخ العربي

Rated 5.0/5.0 2 weeks ago

Best place I try to go there every 2 weeks or so especially on Wednesday I like the sandwich deal also the customer service very nice . And the place has outside area to eat out . We like it

Magdy Talib

Rated 1.0/5.0 2 weeks ago

I know the service in Canada now is getting worse but I could not imagine how low class are the manager and the staff working in this restaurant. They keep missing items when I order to go and when I reported that they keep questioning me and tell me that they gave me a complete order. Respecting people is the base in dealing with others but these people seem to be missing that. Sorry for saying that but this is how bad was my experience with these people.

Denzel Polong

Rated 4.0/5.0 3 months ago

Overall, great Popeyes. Service is always nice and efficient, and will try to accommodate all requests within their power. When I order in person, my order was always perfect. The only times problems came about was when I would order delivery. I can think of a few occasions where things were missing from my order. Most of the time it was fine, and that is why I am giving it a 4.

Ritesh Singh

Rated 2.0/5.0 in the last week

An offer was running on door dash and Resturant didn’t deliver that. On chatting with the agent, it was communicated that the matter has been escalated and I will get a revert but I believe as a policy you guys forgot, concern is regarding ‘food’ and food matters needs to be solved right away as it’s about someone’s hunger. I called the Resturant and the gentleman said they aren’t running any offer which was strange .. so Resturant got the business and door dash got a transaction .. customer went hungry, dissatisfied and is now negative for both.

Shams A

Rated 5.0/5.0 a week ago

These people were very nice and accommodating. They allowed me to dine in after they had already closed the dine-in area and made sure to make everything fresh.

Anwar Ahmad Samar

Rated 1.0/5.0 6 months ago

I ordered, Ghost pepper wings. Service guy was very rude didn't ask if I need combo. I had to add I need combo than he didn't bother asking what side order I need, again I have to tell him don't add fries I need mashed potato. He didn't bother asking What sauce you need with order. He started making my order and putted Ranch with out asking me which I asked him to change as I don't want Ranch. Lastly Wings he gave me not ghost pepper wings. Very disappointed. Don't recommend this location.

Brijesh Krishna

Rated 4.0/5.0 6 months ago

This location has good seating inside and outside(For Summer). Well maintained. Service is fast . We tried crispy chicken tenders which were very soft and tasty. Overall good Popeyes location.

Ijaz Chaudhry

Rated 4.0/5.0 a month ago

I like to share the experience that some employees are not even little generous by providing you the napkins or tomatoes ketchup or offer you 3 quarter soft drink cup instead a normal portion of fries. This place is undesirable location to visit. You don't need to ask some things twice which is a daily routine and practice elsewhere.

Leo Tai

Rated 4.0/5.0 4 months ago

Good chain fast food restaurant. Food is always freshly made and hot.

HK

Rated 5.0/5.0 4 months ago

Good food as always but today I was a little confused and had a little miscommunication and the way they rectified it really impressed me. They could have said tough luck but they helped me out. This store is slightly farther away from the nearest popeyes for me but I will drive further to come to this location. Thanks! You made my day.

Asif Amjad

Rated 5.0/5.0 a month ago

Exceptional experience at Popeyes! The chicken was perfectly seasoned. The staff was friendly and efficient. Also, the store was very clean, adding to the dining experience. Kudos to Popeyes for maintaining high standards in both taste and hygiene!

Nisreen Akkawi

Rated 2.0/5.0 a month ago

The manager is unfriendly and unprofessional. Not first time to deal with the same person. 1st: order incomplete, no biscuits in the meals, although he prepared them. 2nd, flounder sandwich was meant to be with the order and told us to read the fine print as we had ordered online and we should have added it to the order. He said it in a very unprofessional way without any efforts or guidance. When asked to show us the terms and conditions he told us to go online and read it! Refused to refund in order to repurchase and include the sandwich on promotion. This person needs training on client service as evidently he doesn’t have the right skills to provide good customer service.

Callum Lin

Rated 5.0/5.0 a month ago

Honestly, only got the fish sandwich because it was on promotion. It’s not too bad. Wings and chicken were fresh and crispy, worth the five minutes wait. For the same price you would spend at a Golden Arches, you actually can get a different varieties of food from Popeyes.

Junaid Ahmad

Rated 5.0/5.0 2 months ago

I went to this place yesterday with my family. We tried the 12 piece family meal. The chicken was freshly fried and tasted great. The fries were crispy, just the way we like them. The atmosphere was great, and the service was excellent. Nida on the front was super nice and helpful. I'll definitely be back with my family.

Christopher Bishop

Rated 4.0/5.0 in the last week

Well, I don’t eat the food here. I go there for my oldest boy. He loves it. He phones them with his order, I stop in on the way home from work, and pick up his food. It’s always ready, no waiting. I queried him after and he said the order was right, the spicy chicken tenders were perfect, as were the fries. What more can one ask for?

Craig Thrillson

Rated 3.0/5.0 a week ago

Food is good, and fresh, but the place always feels understaffed. They're slammed all the time, and the restaurant suffers for it - no time to clean, longer waits for food. Have 1 or 2 more people to help and it would be near perfect.

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