111 Times Avenue, Markham, On L3t 7z5
Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.
Halal Certified · Fast Food · American · Chicken · Beverages · Dessert · Western
Monday: 10:30 AM – 10:00 PM Tuesday: 10:30 AM – 10:00 PM Wednesday: 10:30 AM – 10:00 PM Thursday: 10:30 AM – 10:00 PM Friday: 10:30 AM – 10:00 PM Saturday: 10:30 AM – 10:00 PM Sunday: 10:30 AM – 10:00 PM
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Rated 2.0/5.0 4 months ago
I’ve come here quite a few times. It sucks they don’t have Mac and Cheese available, 80% of the time I visit. Chicken tenders are not consistent, as there are times they are are too thick and are undercooked. Also, I’d suggest costumers check they have all items in their bag before leaving, as the restaurant has forgotten items on many occasions. Hopefully these issues can be rectified. Staff are nice though.
Rated 1.0/5.0 8 months ago
Very small portion of fries - one layer across the box! given (today) for the 3 piece chicken combo. Third piece of chicken was a tiny wing. What a shame. Only the biscuit was eaten when this picture was taken. $14 for a mostly empty box, 3 small pieces of chicken, a soggy biscuit and maybe 10 soggy fries! Will never be coming back.
Rated 3.0/5.0 a year ago
The signature chicken and deluxe chicken sandwich were fresh and tasty. However, ginger ale was the worst ever drink! It tasted like bleach. Had to dump it!
Rated 1.0/5.0 4 months ago
Title: Poor Service Experience at Popeyes Rating: ★☆☆☆☆ I recently had a disappointing experience at a Popeyes location that left me frustrated and dissatisfied with their service. Despite my efforts to order a specific part of the chicken, I was repeatedly given chicken wings, which I explicitly mentioned I do not eat. It was evident that the staff disregarded my requests and offered no solutions to accommodate my preferences. What bothered me the most was their refusal to acknowledge the availability of other chicken options on their menu. It was clear that there were alternative choices available, yet they insisted on providing excuses instead of addressing my concerns. Their lack of attention to detail and disregard for customer preferences left me feeling ignored and undervalued. While this review focuses on the service aspect, it is important to note that the food itself may be satisfactory for those who enjoy Popeyes' chicken. However, the overall experience was marred by the disappointing service, making it difficult for me to recommend this particular Popeyes location. As a customer, I believe that a key element of any restaurant experience is the ability to customize orders and receive assistance when needed. Unfortunately, this Popeyes fell short in providing a satisfactory level of service. I hope that the management takes these issues seriously and works towards improving their customer service to ensure a more positive and enjoyable dining experience for everyone.
Rated 1.0/5.0 2 months ago
The chicken I received had a bad smell and was undercooked. It was evident that the food was not properly prepared and lacked quality control. Moreover, the restaurant's cleanliness was subpar, and the chicken seemed unclean before being served. Overall, it was a terrible experience, and I strongly advise others to avoid this location.
Rated 3.0/5.0 a year ago
The popcorn shrimp, fries and chicken sandwich was good. However I ordered 5 combos, and had asked for extra sauces, but Never got any, not even 1. Cashier didn't even want to give me my bill told me five minutes, got my meal but still no receipt.
Rated 4.0/5.0 6 months ago
Juicy and tender chicken but a little salty and less flavourful to my personal taste
Rated 3.0/5.0 7 months ago
We ordered spicy chicken sandwich the lady in the counter she gave the order within 2minutes I was shocked Then it tastes badly . She gave the old chicken .. Then we went to another person I don’t know his name we told everything and he gave freshly prepared sandwich he dint ask any question the guy was wearing blue shirt …
Rated 3.0/5.0 2 months ago
Popeyes fried chicken Better than kfc Different than Korean fried chicken Better than mary browns In a league of its own - on certain days If the store is busy, the chicken is nice and crispy, nice crunch to the skin once you take that first juicy bite. If the store is quiet, the chicken is soggy, steamy after pick up. So this is truly a hit or miss. Some of the deals they let you swap out (biscuits for Mac and cheese for example - but for 4 biscuits they give you a small mac and cheese, is it worth it?) Restaurant is fairly clean, it's a fast food store not a Michelin restaurant. Staff are typically pretty friendly every time I visit. Haven't had any issues with them - except when you give me a small Mac and cheese in exchange for 4 biscuits Anywho probably my wife and I's favorite location for Popeyes. Stay crispy.
Rated 4.0/5.0 6 months ago
With no KFC nearby, this chicken restaurant has a near monopoly on chicken in the area. The staff is friendly and very efficient, as the restaurant runs like a well oiled machine. I always order the chicken tenders with a side of fries. The tenders are real chicken, i.e. not processed like subway or McNuggets. I like dipping them in both BBQ and Buffalo sauces. The fries are well seasoned, no need to add salt. Unfortunately, located on highway 7, traffic is always a factor, you may want to avoid rush hour times. I work less than 1 km away and can take 10-15 to travel to.
Rated 1.0/5.0 in the last week
Ordered 5 piece tenders combo and Famous chicken sandwich combo. They gave me the wrong order, I got a 3 piece chicken combo instead of tenders and didn't receive a receipt to prove it. I assume owner came in mid order and asked for a few sandwiches and combos to go mid order, I assume my order got mixed up. Not a big deal but a little disappointed when I opened the box. More importantly, I can tell the kitchen guy wasn't well, he sneezed in his hand and coughed a few times while waiting for my food. I'm not the most observant person but it was obvious. Employer should do what is right instead of picking up free meals.
Rated 1.0/5.0 a week ago
Given this place multiple tries, and I'm disappointed every time. I've received a chicken burger with a normal Walmart bun and not the brioche bun. One where the chicken burger was practically a flat nugget. And today, these tenders that are barely even breaded. Disappointing as it's a convenient location, but won't be going here anymore
Rated 1.0/5.0 a month ago
Ordered 5 piece tenders combo and Famous chicken sandwich combo. They gave me the wrong order, I got a 3 piece chicken combo instead of tenders and didn't receive a receipt to prove it. The owner came in mid order and asked for a few sandwiches and combos to go mid order, I assume my order got mixed up. Not a big deal but a little disappointed when I opened the box. More importantly, I can tell the kitchen guy wasn't well, he sneezed in his hand and coughed a few times while waiting for my food. I'm not the most observant person but it was obvious. Employer should do what is right instead of picking up free meals.
Rated 5.0/5.0 a month ago
This is my other go to Popeyes location. Chicken is fresh on special days, fast and friendly service. Very accommodating for your food requests. Will keep coming back.
Rated 5.0/5.0 a month ago
My young daughter and I came here for dinner on a whim as dinner at home didn’t work out. The chicken was fresh and crispy, the onion rings were pretty good, too, and my daughter was very happy that they offer a side of Mac and cheese. The table we ate at was clean and the staff was friendly. A 5-piece tender “platter” was easily enough food for a grown man and his 9 year old.
Rated 1.0/5.0 a month ago
Great food, but service is pathetic. I was given a 7-10minutes time for my order completion, and it took 25+ mins instead to wait for French fries. The lady in front literally took care first of people who came in 10mins later than I did. Fyi, only the fries were missing, not the fried chicken. Other people ordered chicken meals too (not just the wings or sandwiches, which they had on hand or was made to order) and they were served first. Usually not a bad place for take out. Maybe I just got unlucky on who was there.
Rated 2.0/5.0 a week ago
Forget the Popeyes Wings. Not worth it. I usually love the Popeye Louisiana Chicken. As such I was intrigued to try the new flavoured chicken wings. You get 6 for $8.99. We went with the combo with fries and a drink for $11.99. Unfortunately we couldn’t get a mixture of flavours. That would have been great. They were 1 wing short and said wait another 15 minutes or we’ll give you a regular wing to make up the difference. We said yes. Well we didn’t get that wing. So when we got home we got one order with 6 wings and one with 5. What’s worse was the quality. The wings were very small and anemic and very few drumstick portions. They were not crispy but sloppy. Tasted okay but not worth the money. Popeyes forget the wings and stick to the regular chicken.
Rated 5.0/5.0 3 weeks ago
The Popeyes on Times Ave. is wonderful! I've gone here many times and they never make a mistake on my orders, unlike other restaurants I've been to! Their service is fast and reliable ... and the staff are very well trained. The manager/owner at this location is friendly and always greets me with a smile. The food is always fresh and delicious! Our favorites are the tenders which are very large and juicy and the garlic parmesan or honey garlic chicken wings which are amazing! I highly recommend this place for anyone who likes fried chicken! If you find the prices a little too high, try out their daily deals! 😊👍💜
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