Popeyes Louisiana Kitchen food and dishesPopeyes Louisiana Kitchen Logo

Popeyes Louisiana Kitchen @ 3070 Don Mills Road

3070 Don Mills Road, Toronto, On M2j Unit 13

(416) 494-2837

Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.

Halal Certified · Fast Food · American · Chicken · Beverages · Dessert · Western

Monday: 10:00 AM – 2:00 AM Tuesday: 10:00 AM – 2:00 AM Wednesday: 10:00 AM – 2:00 AM Thursday: 10:00 AM – 2:00 AM Friday: 10:00 AM – 2:00 AM Saturday: 10:00 AM – 2:00 AM Sunday: 10:00 AM – 2:00 AM

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Reviews on Google (3.5/5.0)

Sorted by Relevance - 724 Reviews

mariya murgha

Rated 1.0/5.0 2 months ago

Gosh!!!! The fried chicken was soo much salty... The fries were soggy and the biscuit were alright too... Not very good food from this joint this time. Also the salad was off ... tasted like it was not good to eat... that was a waste. Also the fried chicken too oily... Wouldn't order from this place at this joint again.

Gurpreet Singh

Rated 1.0/5.0 a month ago

Just bought 8 piece chicken July 7, chicken has an old/dirty oil smell and taste. If you charging customers full money for food, please try to give proper food as well. Hope you change your oil in a timely manner.

A E

Rated 2.0/5.0 a year ago

This is a terrible store . The “manager” stares down customers. No one in this store smiles or greets anyone with any kind of polite welcome. Repeated unsatisfactory visits. Receipts given are under “training” mode so there’s no store info to identify them to head office. The server put the order into a paper bag, then dumped the fries on top of everything. This is the strangest thing I’ve ever seen!!! Everything got greasy and half the fries ended up almost soaking through the paper bag from all the grease. Pretty pathetic an employee is so deliberately careless. Ordered several dessert pies and several were unlabelled despite all being different flavours. Another example of employee laziness, ignoring company policy, and general poor customer service. Popeyes!!! Please employee people that actually want to work and enjoy dealing with customers. Many, many unemployed people exist and are looking for work and would do a much better job!!! This entire group is very poorly trained and seems to have a negative, gloomy attitude. What’s wrong with smiling at a customer!?

Cave “Maddy” Man

Rated 1.0/5.0 5 months ago

I went to the Peanut Plaza location. It's Tuesday so I ordered 3 of the Tuesday specials. The cashier asked me if the chicken can be combined into 1 box. Sure. No problem. It was a takeout. I took it home. 4 legs and 2 thighs. Well that's not fair! Because it's a Tuesday special I know you get only dark meat. Understood. No problem. But I expected a leg and a thing pairing as always. Well by combining 3 orders into 1 box, I got 4 legs and 2 thighs. That's not right! I like the thighs more as thighs have a little bit more meat than the leg and have more of the crispy skin which I love. Popeyes is Popeyes so the recipe is standardized across location so this comment does not reflect on taste, but this location cheated. Not right. I would have said something if I was dining in but it was a takeout and I don't live that close to this location so no point driving back. That was not a mistake but intended. It is not right. Even when an order is combined into a box, I would still expect the standard of a leg and thigh pairing should still remain.

Sean A.F.

Rated 2.0/5.0 4 months ago

This location has been regularly understaff lately, The managers frequently leave a single poorly trained cashier and a single cook to struggle through the post dinner evenings. On March 7, we watched the cashier horribly handle multiple complaints and frustrated customers. She told a customer "no, you're wrong" when the customer pointed out that they didn't get what they ordered and told a different customers "I told you you'd have to wait, so wait" When a customer complained that they had been told their meal would be "ready in 6 minutes" half an hour ago. Our order was fine, but slow.

Da A

Rated 1.0/5.0 5 months ago

⚠️ PSA: Always double check your bag before leaving this location! ⚠️ No matter what you order, take out, delivery, pickup, always! They always forget something, every time! I've been a customer to this location for about 2 years off and on because I do actually like Popeyes, but this is one of the worst locations. Whether it's just a biscuit, or a side, or a whole wrong item, be on the lookout for your missing item(s). I went earlier today (giving yet another undeserved chance to you because this is the closest location) when it was dead-quiet and they had full staff on deck before the afternoon rush. Missing biscuit. Platters are supposed to include them. Mine did not. It did include gross dark wilted lettuce on my "deluxe" sandwich, though. 🙄 I'd say be better, but man the bar is already so low. To the owner/management: Train your staff better, or maybe completely change your approach to training because it's not working. All they have to do is make sure they put all the items of the order in the bag, and make sure they are the right items. It's super simple. I've worked enough fast food jobs before to know that. Do you?

J C

Rated 1.0/5.0 7 months ago

Today around 9:30pm I had placed an order pickup from the ubereats app. When my food was ready which I saw my food being packaged at the store… I told them I was picking my order, and the ladies working there refused to give it to me, not believing for a while that I was the ubereats pickup customer(??). Literally told me "it's for Uber, not you etc”. Then left me there for awhile until I asked for my food again 💀 The process took 40 minutes overall, took way long than other stores. Many others were behind me waiting for their food as well. And the customer service there had no respect but attitude towards me + very unorganized. I will not be coming here again.

Vijay Kumar

Rated 2.0/5.0 a month ago

This location needs Big Change In Terms for Service, Order Speed of service for Delivery Orders , Always Takes like long wait times for pick up and To Be Honest These Asian Managers Really Don't care about People Picking up food Specials in Overnights pick up at side door . Plz remember we are Not paid Hourly but as per order only. Please if they are Not Satisfied with pay Better Look for something else...thanks

Wilma Talento

Rated 1.0/5.0 4 months ago

I been buying some chicken here for half a decade but recently I tasted so different than the usual. Something change the recipe and even the chicken is not fresh anymore. I thought I made a mistake and I went again after few weeks but it's the same. I remember the people there is all new. Terrible taste. Bring back the original recipe.

Simon Wei

Rated 1.0/5.0 5 months ago

***Beware***BLOODY*** and not fully cooked fried chicken. I just bought 10 pieces dark meat for my family and kids noticed a few pieces have blood still in the supposedly well done chicken. I brought it back to them right away and the girl at the counter was very nice to help but after she went back and forth to the back a few times talking to the manager I got quite annoyed and asked to see the manager. Finally Malek the manger came out and told me this is the first complaint today and because I already ATE some of the still raw chicken pieces he can only replace or refund the remaining 3 pieces I brought back. Quite poorly handled. No concern that there is a health and safety issue with raw poultry. I’ve lived in the area for 15 years and go to this Popeyes on a regular basis. I will never go back again. The whole staff have changed. The previous female manager was reasonable.

Don H

Rated 1.0/5.0 a month ago

Worst experience every at any Popeyes. I asked if it can get napkins and some condiments. The cashier give literally 1, no joke 1 napkin and 1 ketchup and hot sauce. When I asked if I can get a few more condiments and more napkins she starts getting anger and telling me she can't give me more and saying she has to charge me for more. Like it's napkins I need as the food is greasy. This was horrible service to me.

John Tsourounis

Rated 1.0/5.0 a week ago

I just bought a 10 pc. chicken dinner meal. The bill said half white meat and half dark meat. I got home and I had 4 drumsticks, 4 thighs, a wing and a rib. That's only 2 pieces of white meat. I called the store and they said "That's how we pack it sir." Then they said if I go back there they will give me 3 more pieces of white meat. I'm never going back there again. This happens regularly to people and I'm fed up with it. Do your self a favour. Look inside the box before you leave the store. Terrible place.

TUUL

Rated 4.0/5.0 a month ago

Another fried chicken fast food brand in Canada. The fried chicken burgers are quite affordable and tasty. They have a special Louisiana-style Cajun seasoning. Overall, it's a decent option for eating out, and the prices are reasonable considering the cost of living here.

Renox Norbert

Rated 5.0/5.0 a month ago

This is the best Popeyes I've ever been. The store is very clean. The cashier was very polite and sweet. The food was really good and they prepared it pretty fast.

VoudouLounge

Rated 2.0/5.0 a year ago

This location unfortunately is hit and miss on quality. Popeyes is one of the better Franchise Fried Chicken spots when done right but that is the key. Chicken is usually ok here but I had one of the worst chicken sandwiches and popcorn shrimp here it was unbelievably bad. Either old oil and or improperly cooked had me thinking. If they just took their time and paid attention to detail it could be much better. Fan Favourites when cooked properly... Spicy Chicken, Chicken Tenders, Coleslaw and Strawberry Cheese pie and the Sweet Heat Chili sauce is the best around. Feb 2022 update is the service is seriously slow with many items not ready and takes way too long now losing a star going down to 2

Cyriac James

Rated 1.0/5.0 a month ago

I waited for 20 mins in the store to pick up a doordash order. The lady at the front desk said shes giving priority to take outs although my order came first and there werent many people waiting either. I dont understand why do they accept orders if they cannot deliver it on the assigned time. Never recommed this shop to anyone. Teach your staff the importance of delivery orders too rather than giving imp to takeouts.

christopher rivas

Rated 1.0/5.0 2 weeks ago

bad customer service. and we always buy here weekly but today my daughter needs to use the washroom they dont allow us to use they told us we are not a custumer and only customer can use the washroom thats not nice you have to treat every individual even at the moment were not buying you have to always put to be a good person and act human in the time when somebody need help badly. the service crew name is DIVYA and claiming she is the manager

SMH

Rated 1.0/5.0 a week ago

Worst service. It tooks more than 20 mints to give the tenders.

Da A

Rated 1.0/5.0 a week ago

EDIT: The owners are now using family and friends to post fake positive reviews. They all have similar names and messages. This is against Google practices. Those positive reviews are basically spam and will get this business taken down on Google if they keep it up. They are all within the same month, and the owners are only now replying to reviews after a year. To the owners. Your response to a review from last year shows how little care you take. The platter had the picture of the biscuit in it at the time I ordered (you did that to countless other customers over the years and broke corporate policy). But that's besides the point. You don't even try to refute or respond to the rest of my review because you know I'm right about everything. This is not the way to respond to reviews, nor is it the way to run a business. Not once have you ever tried to make this right with any of your customers that have spent their hard earned money at your establishment. If that's not bad enough, judging by the older reviews, you also make a habit of breaking labour laws and not paying people for training. That is illegal in this country. If you're just going to keep cutting corners and running the business and brand into the ground then you should consider packing up and finding a different profession. Sell it to someone that will actually run it and respect their paying customers. Be better. ORIGINAL REVIEW: ⚠️ PSA: Always double check your bag before leaving this location! ⚠️ No matter what you order, take out, delivery, pickup, always! They always forget something, every time! I've been a customer to this location for about 2 years off and on because I do actually like Popeyes, but this is one of the worst locations. Whether it's just a biscuit, or a side, or a whole wrong item, be on the lookout for your missing item(s). I went earlier today (giving yet another undeserved chance to you because this is the closest location) when it was dead-quiet and they had full staff on deck before the afternoon rush. Missing biscuit. Platters are supposed to include them. Mine did not. It did include gross dark wilted lettuce on my "deluxe" sandwich, though. 🙄 I'd say be better, but man the bar is already so low. To the owner/management: Train your staff better, or maybe completely change your approach to training because it's not working. All they have to do is make sure they put all the items of the order in the bag, and make sure they are the right items. It's super simple. I've worked enough fast food jobs before to know that. Do you?

A E

Rated 2.0/5.0 2 months ago

Update - tried this store again and have to say, yuck. Mainly, why does the guy cooking the chicken, with a huge bushy beard, not wear some form of beard net??? I don’t want anyone’s hair in my food! Still getting greasy food that’s not properly drained. Still not getting any friendly smiles from staff. This is a terrible store . The “manager” stares down customers. No one in this store smiles or greets anyone with any kind of polite welcome. Repeated unsatisfactory visits. Receipts given are under “training” mode so there’s no store info to identify them to head office. The server put the order into a paper bag, then dumped the fries on top of everything. This is the strangest thing I’ve ever seen!!! Everything got greasy and half the fries ended up almost soaking through the paper bag from all the grease. Pretty pathetic an employee is so deliberately careless. Ordered several dessert pies and several were unlabelled despite all being different flavours. Another example of employee laziness, ignoring company policy, and general poor customer service. Popeyes!!! Please employee people that actually want to work and enjoy dealing with customers. Many, many unemployed people exist and are looking for work and would do a much better job!!! This entire group is very poorly trained and seems to have a negative, gloomy attitude. What’s wrong with smiling at a customer!?

HARISH KUMAR

Rated 5.0/5.0 in the last week

The food was accurate and taste well. The cashier Ruchika was very helpful and kind. It was totally worth it to go in this restaurant⭐️⭐️⭐️⭐️⭐️

Vandra Vrushank

Rated 5.0/5.0 a month ago

I recently dined at Popeyes Louisiana Kitchen and had the pleasure of being served by Honey, whose exceptional service made my visit truly enjoyable. From the moment I stepped up to place my order, Honey was welcoming and attentive. She greeted me with a warm smile and made sure to answer all my questions about the menu. Her recommendations were spot on, and I felt confident in my choices thanks to her helpful suggestions. Honey’s efficiency and attention to detail were impressive. She ensured my order was taken quickly and accurately, and it wasn’t long before my food was ready. Throughout my visit, Honey checked in with me to make sure everything was to my satisfaction, demonstrating genuine care for my dining experience. The food, as always, was delicious. The chicken was perfectly crispy and flavorful, and the sides were fresh and tasty. But what truly stood out was the service. Honey went above and beyond to ensure that I had everything I needed and that my meal was enjoyable from start to finish. Overall, my experience at Popeyes was enhanced by the excellent service provided by Honey. Her friendly demeanor and commitment to customer satisfaction will definitely keep me coming back. Kudos to Honey and the team at Popeyes for a job well done!

Ps Chaithanya

Rated 5.0/5.0 a month ago

I recently dined at Popeyes Louisiana Kitchen, and it was an exceptional experience from start to finish. The ambiance was cozy yet sophisticated, perfect for a gathering with friends. The service was impeccable; the staff was attentive and knowledgeable about the menu. Speaking of the menu, the food was outstanding. I highly recommend trying their signature dishes, especially the sandwich and wings. Overall, Popeyes Louisiana Kitchen exceeded my expectations, and I can't wait to return!"

Navneet Kaur

Rated 5.0/5.0 2 weeks ago

i recently visited there and purchased their fried chicken, and i was thoroughly impressed. the service was exceptional; the staff, especially the cashier RUCHIKA, was friendly, and made my order accurate. i would definitely recommend popeyes to anyone looking for tasty fried chicken and excellent customer service.

Abas Khan

Rated 5.0/5.0 a week ago

The food was fresh, amazing, and flavorful!! The service was excellent, and everything was promptly served.. I ordered chicken sandwich combo and the taste was excellent. Highly recommend this place for great food.

Kamalpreet Dhillon

Rated 5.0/5.0 in the last week

I bought a blackened chicken sandwich combo. It was really delicious and fresh. The crew at that time was really cooperative and friendly in behaviour, specially Miss Neha at front counter and Mr Jaspreet Singh who cooked delicious food for me. I recommend everyone to try at least once from this store.

Akash Yadav

Rated 5.0/5.0 a week ago

I got very good food experience. Cashier RUCHIKA , she was very friendly and she ensured my order was accurate. My meal was so yummy too. I would love to visit here again.

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3317 Dufferin Street, Toronto, On M6a 2t7

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273 Yonge Street, Toronto, On M5b 1n8

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550 Fennell Avenue East, Hamilton, On L8v 1s9

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1365 Wilson Road North, Oshawa, On L1k 2z5 Unit 1

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3493 Kingston Road, Scarborough, On M1m

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3750 Midland Avenue, Toronto, On M1v

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2733 Danforth Avenue East, Toronto, On M4g 1l8

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10909 Yonge Street, Richmond Hill, On L4c 3e3 Unit 10

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2633 Lawrence Avenue East, Scarborough, On M1p

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