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Popeyes Louisiana Kitchen @ 101 Main Street

101 Main Street, Penticton, Bc V2a 5h7

(778) 476-6000

Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.

Halal Certified · Fast Food · American · Chicken · Beverages · Dessert · Western

Monday: 11:00 AM – 11:00 PM Tuesday: 11:00 AM – 11:00 PM Wednesday: 11:00 AM – 11:00 PM Thursday: 11:00 AM – 11:00 PM Friday: 11:00 AM – 11:00 PM Saturday: 11:00 AM – 11:00 PM Sunday: 11:00 AM – 11:00 PM

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Reviews on Google (4.0/5.0)

Sorted by Relevance - 779 Reviews

dustin dugray

Rated 1.0/5.0 3 months ago

Went a couple times to try to get a honest opinion. Here it is. Staff and service is always friendly and prompt. But on 3 separate occasions food was undercooked or raw. So terribly disappointed about that. And the atmosphere is very poor every occasion I've gone in an employee was sitting at a table (maybe just on a break) or talking ( definitely about things unrelated to work) to friends or family that were in the establishment and ignoring customers. To the employee's that work hard they were great. But feel lots of employees have no concern for there employment or don't have repercussions or direction to correct the lack of customer satisfaction. And it reflects in the store and extremely on the food. (RAW FOOD) For those reasons I recommend you don't visit this restaurant.

Garrett Dangelo

Rated 4.0/5.0 5 months ago

what started out as a less than ideal experience ended quite good. When I first got my chicken it was cold and hard, I went back up to the counter to try and get them replaced for fresh ones, as my friend had just received steaming hot fresh from the fryer strips. The two ladies at the counter tried to gas light me in saying the strips were only 5 minutes old and that they would not be replacing them, so I went back to try a few others and to my dismay, they were also cold and hard. I was not happy. I put the strips back on the counter and said they can take these back as I won’t be eating them. A few minutes later, like a shining knight, the cook comes out with 5 piping hot strips for me and an apology. Due to this man I will be back. I wish I had his name, but I applaud your customer service skills and I truly thank you. Awesome service by you! He’s the man.

Jamie McEwan

Rated 5.0/5.0 3 years ago

Popeye's Penticton introduced me to the brand. What an introduction it was. The crispiness of the chicken is complemented by the softness of the bun. Blending the two flavours together are, dare I say, buttered and toasted buns, layered with mayo? Unreal. The pickles on the lower half of the sandwich cut the richness of the fried chicken perfectly. While I am not one to hop on trends, it is clear why this fried chicken sandwich has become so popular. The Cajun fries, unlike fries from other fast food locations, hold up even when cold. The biscuits are somehow nostalgic, with a light saltiness and doughy, flaky interior. The chicken tenders... Well, the chicken tenders were reviewed by my 5 year old as "we should come back here."

Patricia Peart

Rated 1.0/5.0 4 months ago

We have always loved Popeyes, however our last experience, not so good. We arrived and the restaurant part was closed do to staff shortage. Unfortunately this is happening everywhere. No big deal, we went through the drive through. But, we get to the speaker & the debt machine is down. We had some cash so we ordered. We ordered 1/2 regular 1/2 spicy 12 peice chicken. We get home & you can't tell spicy from regular. Very disappointing! I'm not sure what happened but we love spicy. We where really looking forward to it. I truly hope the next time we go there is some spicy heat. I hope you fix the problems. We love Popeyes!

J.R. P

Rated 4.0/5.0 a week ago

The food is average, but I'm often missing an item from my order. The service is outstanding. Connor is second to none.

Saffa Mayelafshar

Rated 2.0/5.0 2 months ago

Came in at 9pm (2 hours before close) and they were making food to order as they didn’t have anything under the heating lamp. Although “fresh”, it took around 20 minutes to get a total of 10 chicken tenders, half of which we realized were undercooked and pink when we got home. Of the 5 tenders per order, 4 were extremely thin. This is not the standard I’ve experienced with Popeyes elsewhere.

Trixia T

Rated 5.0/5.0 a month ago

This Popeyes location was worth the drive! The food was fresh, and they didnt cheap out with the servings. The whole facility was clean. Excellent customer service, very attentive. 😊 Highly recommend this location.

Chrizpy Chriz

Rated 5.0/5.0 in the last week

I was absolutely perplexed by the amalgamation of flavors. They have the chicken, they have the greese, they have the heat. What a pleasureful experience. My heart is full of love. With love, ~ Kolby R.

Gregory Scott

Rated 4.0/5.0 4 months ago

Is pretty good, and there is a good choice of side dishes. I ordered a four piece with two spicy and two original. They gave me two drum sticks, one was very small, and two thigh with back pieces that were better. I think if you order a four pack, you should get a better variety.

marie fletcher

Rated 5.0/5.0 a week ago

Special thanx to Sangee in the drive through tonite. He made it right for me with my confusion over ordering 2 chicken thighs. Thank you Sangee for your wonderful personality!! Kudos.

prashil maharaj

Rated 5.0/5.0 5 months ago

Popeyes Louisiana Kitchen never fails to impress with its incredible chicken. The unique blend of spices and perfect frying technique results in a taste that is both comforting and exciting. The chicken is always juicy, tender, and bursting with flavors. Complementing the fantastic food is the wonderful staff. They are not just polite but genuinely warm and welcoming, making each visit more memorable. Highly recommend Popeyes for anyone seeking quality food and service.

Bill Rotheisler

Rated 5.0/5.0 4 months ago

I have never been much of a quick food guy, and overall customer service is pretty substandard lately. I've been here 4 times. First time I was treated so well I just wanted to see if it was an anomaly, but it wasn't. We have been treated with so much respect and care everytime it's enough to give you hope! Sounds excessive, but I'm being really real. Literally the best customer service I've seen. Huge bonus that the chicken is actually has taste to it (most fast food pretty much tastes like cardboard), and the food is big and filling you can't even call it fast food (so I called it quick). Who knew some quick food would impress so much but it truly did! Thanks Popyes! And keep using those real straws!! :)

jude munalem

Rated 5.0/5.0 4 months ago

i love this branch. The servers in this branch are top notch. The customer service here is really good. One of the best in handling customers in drive thru and inside which is very rare in fastfood places. Personally, I think their employees deserve more and I believe they would do really good in managing customer service in bigger companies. Which I hope is where it will lead them.

Honey Girl

Rated 3.0/5.0 4 months ago

I have loved Popeyes in the past, one of my favorite places. Was excited to try it here, but when I got my usually crispy chicken burger the batter was so saturated with grease I couldn't eat it... Haven't gone back since, but maybe I just got a bad cook that day or the oil needed to be changed. Usually delicious

daniel hernandez

Rated 5.0/5.0 3 months ago

Popeyes in Penticton consistently delivers delicious chicken sandwiches and Cajun fries, making it my preferred choice. During my visits, I’ve had the pleasure of interacting with Connor at the drive-thru, and I must commend his exceptional service. Connor’s professionalism and friendly demeanor consistently enhance my experience. His positive attitude never fails to leave me in a better mood than when I arrived. Connor, your dedication to providing excellent service does not go unnoticed. Keep up the outstanding work!

K Dighton

Rated 1.0/5.0 3 months ago

This is my 1st time back after a bad experience about a year ago. Have to say I was once again disappointed. I ordered the family meal, which offers a choice of 10 chicken tenders or 10 pieces of chicken for the same price. I asked for 5 tenders and 5 pieces of chicken (suits all members of the family), Yet strangely, they were unable to accommodate. I'm told it will be a max of a 10 min wait out front. After 20 mins I went inside to get my meal, which still wasn't ready, only for the bottom of the bag to fall out when it was, sending my food onto the floor - which they did correct. Won't be back to the Penticton franchise. The West Bank one is FAR friendlier and accommodating

S o u t h O k a n a g a n

Rated 2.0/5.0 a month ago

Same old, same old. Its just a way over priced chicken restaurant, if I wanted something that dry I don't have to pay that much, I could just go down to the beach and find a much more moist piece of driftwood bobbing around the shoreline and hey, I'd even have a ton of leftovers for a latenight graze or for lunch the following day, again, for free! It was just too dry, too breaded, or too much breading for those who like things spoken the proper way. The pricing is way over the top here, you'd have more fun making chicken at home and saving a ton of money, this place is just too overpriced for what you really get, think about your own order, the cost and what tou actually got for your money, well? Yeah, you see it now don't you? I didn't at first, but now I see the light.

Sylvia Walterhouse

Rated 5.0/5.0 a week ago

Always love Popeyes chicken. Fries are good too. I don't like the biscuits much though. Too dry for me.

Taylor B

Rated 1.0/5.0 a week ago

Business hours state 11am-11pm. I placed an online order just before 10pm and paid in full, set to pick up at 10:15pm. When I arrived at 10:15pm and spoke to the worker she said they were closed and only there for cleaning purposes. I mentioned my order and asked how we can fix the problem, I was told there is nothing she can do. Long story short their hours don’t match what is displayed online, and they took my money without giving me any food. Great way to waste $40 and my time. I’m at a loss for words, not sure how this place is still open. Definitely won’t be coming back and don’t recommend anyone support this business. Food 6-7/10 Customer service 1/10 complete garbage Communication + professionalism 1/10

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