Popeyes Louisiana Kitchen food and dishes

Popeyes Louisiana Kitchen @ 550 Fennell Avenue East

Name: Popeyes Louisiana Kitchen
Address: 550 Fennell Avenue East, Hamilton, On L8v 1s9, CA
Telephone: (905) 383-1111
Rating: 3.3

550 Fennell Avenue East, Hamilton, On L8v 1s9

3.3/5.0 (1613 reviews)

Halal CertifiedFast FoodAmericanChickenBeveragesDessertWestern

Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.

(905) 383-1111

Monday: 11:00 AM – 3:00 AM Tuesday: 11:00 AM – 3:00 AM Wednesday: 11:00 AM – 3:00 AM Thursday: 11:00 AM – 3:00 AM Friday: 11:00 AM – 3:00 AM Saturday: 11:00 AM – 3:00 AM Sunday: 11:00 AM – 3:00 AM

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Last Updated: 9th October 2026

Reviews on Google (3.3/5.0)

Sorted by Relevance - 1613 Reviews

Dennis Grajo

Rated 1.0/5.0 7 months ago

Very disappointed – old chicken and not spicy at all! I went in for a 2-piece spicy chicken combo. I’ve been to Popeyes many times, so I know how it’s usually served. But this time, the lady didn’t use a fresh box for my order. She took one that was already filled and sitting there – I have no idea how long. She just threw in a few extra fries, but they were already saggy and limp. The chicken had zero spicy taste. I know what spicy is because even one bite normally makes my head sweat. I went back to politely let her know, but she insisted it was spicy. So I gave her the benefit of the doubt and kept eating… all the way to the last bite. Not a single drop of sweat from the chicken. The only heat came from the spicy sauce packet on the side. Really disappointing. I expect better from Popeyes.

Pavith Jayachandran

Rated 1.0/5.0 7 months ago

I had a disappointing experience with Popeyes. I ordered a 4-piece combo with extra breast and thigh (takeout), but I received both extra pieces as thighs instead of what I paid for. When I called to inform them, the staff member responded rudely and insisted the order was correct, without properly listening or trying to resolve the issue. Very poor customer service and not what I expected. Please double-check orders and improve how customers are treated.

Nathan Thomas

Rated 1.0/5.0 8 months ago

Placed an online order (994) that ended up going to the wrong location through the Popeyes system. When I contacted the store at 550 Fennell Ave E in Hamilton, they told me they couldn’t help and that I needed to contact online support. The problem is that the online support is completely automated and there is no way to speak with a real person. The phone system also leads to automated prompts. I never received the food and still had to spend time trying to get help with no resolution. The lack of real customer support when something goes wrong is extremely frustrating. A simple issue like this should be easy to resolve.

Pandahkiin

Rated 3.0/5.0 8 months ago

Popeyes. You know what you are in for generally. The chicken is decent, and the Cajun fried are pretty good. And of course the biscuits are fairly good for their price. But, last time I went to this location after a job interview, I got a tender meal. Took about 20 minutes for it to come out, and they were not super busy. Got it and everything was fresh, but then noticed the chicken batter was fairly light and the seasoning was abysmal. Ontop of that, which I already should have known by the color, it was raw in a few of their pieces, and kind of killed my appetite. Had to run to catch my ride, and I couldn't mention anything, so im just putting out my review for them to know, and anyone eating there. If its chicken, always check before you eat.

Janet V

Rated 2.0/5.0 10 months ago

I used to eat at this location weekly when it was all the European ladies that worked there about 10ish years ago. The owners changed, and I guess those ladies were let go. Since then, the food is terrible. Every time I ate there I felt sick to my stomach afterwards. My daughter still liked to eat there until recently. This location completely undercooked her burger. Gives tiny fry portions in an effort to save money I suppose. And it's always so greasy that the bag rips🤣 Now she doesn't eat there anymore either. Bathrooms are absolutely PUTRID. It's years of not cleaning. YEARS of build up. Do better.

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