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Popeyes Louisiana Kitchen @ 273 Yonge Street

273 Yonge Street, Toronto, On M5b 1n8

(416) 863-1702

Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.

Halal Certified · Fast Food · American · Chicken · Beverages · Dessert · Western

Monday: 11:00 AM – 4:00 AM Tuesday: 11:00 AM – 4:00 AM Wednesday: 11:00 AM – 4:00 AM Thursday: 11:00 AM – 5:00 AM Friday: 11:00 AM – 5:00 AM Saturday: 11:00 AM – 5:00 AM Sunday: 11:00 AM – 4:00 AM

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Reviews on Google (4.1/5.0)

Sorted by Relevance - 2436 Reviews

Harry Potter Enthusiast

Rated 1.0/5.0 6 months ago

Monday 3rd July! Honestly I love popeyes, and I am from Ottawa but I have been to several Toronto locations as well as I often come and stay with my cousins. This is probably the cheapest popeyes location I have been to. How do these employees decide the portion of food? I was really surprised when I received my popcorn shrimp (it’s my favourite) the quantity was so less than what I get at other locations that I had to stop and take a picture lol

Sarthak Mittal

Rated 1.0/5.0 a year ago

Such a shame for so reputed food outlet franchise, They have Zero hygiene for the customers: No supplies in washrooms, No cleanliness and maintenance for the female washroom as well. Customers have written some messages on the glass of female washrrom that doesnot look so new. extremely disappointed for the same

Bilal Mohsin

Rated 5.0/5.0 5 months ago

Was starving. A quick service and the fish sandwich was just what I needed. And Mursal delivered. She was patient with us taking time with our choices, and prepped it real fast. 😇

Remshah Kamal

Rated 5.0/5.0 4 months ago

The two working on may 18 2023 at 2:00pm deserve a raise. They were the epitome of customer service. Even though my order was late, they handled it so so well. Honestly this is what customer service is all about. I hope somehow their bosses see this and those two get rewarded. I wish all Popeyes employees were like them.

Joy Xiao

Rated 1.0/5.0 2 months ago

Came here a few years ago on New Year’s Eve and this was one of the places that were open that evening. At this exact location. Since most restaurants were closed because of the holiday, there were a lot of people at Popeyes and a huge lineup. We ordered a few things, all mild as we don’t really eat much spicy foods. When we ate it, everything was extremely spicy. Like so spicy we could barely eat it. We went to the counter and told them and they looked at the chicken and claimed “that’s definitely mild” even though we told them it was extremely spicy. They had the audacity to say that the mild has a bit of spice but it’s not my first time at Popeyes.. I know what mild tastes like and that was not it because it was barely edible due to the spiciness. At the end they just told us they can’t do anything about it 🤷‍♀️

Antoine O

Rated 4.0/5.0 4 months ago

Definitely better value than KFC, but would suggest getting spicy, if you can. Mild really has no flavour, despite claiming to be marinated for 24 hours or whatever they say. Just note that the chicken will be pretty greasy. Service is pretty good, quick, fast and friendly. Could us some work with listening, as sometimes you might have to repeat yourself once or twice. The dining area could use some more frequent cleaning, since its a busy location and there are often times messy tables.

Ravdeep Singh Nagi310

Rated 1.0/5.0 2 weeks ago

i am a regular customer of Popeyesat the location bloor st and dufferin st. I had a terrible experience at Popeyes location is (273 yonge st )it was my forst visit here due to the supervisor or manager (Mirza) i don’t think he told me the real name .However, the service was absolutely appalling, deserving 0 stars. To add to the disappointment, the atmosphere was dismal, also warranting 0 stars. What made my visit to this establishment truly dreadful was the behaviour of the manager or supervisor . Not only did the man refuse to allow me to use the washroom, despite being a paying customer, but they also exhibited rude and unprofessional behaviour throughout my visit. I left feeling disheartened and frustrated, vowing never to return to this location as long as the man remains in a supervisory position. The lack of basic customer service and the mistreatment of staff make it impossible for me to recommend this place to anyone. Management should seriously consider addressing these issues to improve the overall experience for customers and staff alike.

Rachel Tran

Rated 3.0/5.0 2 months ago

I’ve came here twice within the last 2 weeks and although the cashier was very helpful, the wait time for the food was very long. During both visits it took over 20 minutes wait for the food. Noted that the food was very fresh, but for “fast food” I don’t expect to wait this long. I suggest providing a warning when ordering if wait times are expected to take longer than 10 minutes.

Devesh Saini

Rated 5.0/5.0 a month ago

One of the best popeyes I've been too. So friendly employees. The manager was so friendly and helpful in serving us. I don't know him name but he was wearing an ear ring. He definitely needs a raise.

Torontonian

Rated 1.0/5.0 a week ago

The worst experience i have ever had in my 55 years life. First, no handicap access to the washroom on the second floor. The washroom was locked. The restaurant was understaffed, and the staff complained that they were too busy to take oder and no time to clean the washroom. The manager insisted that I have to oder food before I can use washroom, when I said I can order any foods, the manager refused to take order for me. I have never had this experience in the world, being reject by a restaurant staff in front of 20 other customers. And I had to leave the restaurant and order one drink on the app, but I had never used their Popeyes Washroom.

Bishal Gaire

Rated 5.0/5.0 a month ago

Morsal I'd be happy to help you write a review for Popeyes in downtown, but I'll need some more specific information from you. What did you like or dislike about your experience there? Please provide details so I can craft a helpful review.

swapnil mane

Rated 5.0/5.0 a week ago

Amazing dine in experience. Great value for money. Guests are Always welcomed with friendly service. Very spacious with tasty food.

Mouni Chowdhary

Rated 5.0/5.0 2 weeks ago

I recently visited Popeyes and had an outstanding experience. The staff was incredibly friendly, making the atmosphere welcoming. The food's taste was exceptional, truly satisfying my cravings. A special shoutout to Chandhana, whose friendly demeanor added an extra layer of warmth to my visit. A must-visit spot for anyone craving delicious food and a friendly atmosphere!

Julia

Rated 1.0/5.0 2 weeks ago

Terrible customer service!!!!!! I don’t care if your food is delicious or not, I value customer service more than anything. The customer service is zero. Specially the lady works at cashier has attitude and has no respect for customers… (her name was chanda something) After this girl respond to me on the phone I got so mad I was going to go to the restaurant to talk to management. I was going to give order for my guests I called in and a lady picked up the phone, she kept telling me she can’t hear me and I had to order quickly she didn’t have time to either confirm what I am saying or to repeat because he had many customers and she don’t have time to listen my order. I guess this what happens after you get quite a bit customers and you don’t need extra one. Found it so rude and unprofessional. Because of this lady this restaurant lost a customer not just one but will be quite a bit, I will be telling my family and friends not to go and eat in this restaurant ever again. Restaurant without proper customer service doesn’t deserve a penny I am sorry….

Nicole Chung

Rated 5.0/5.0 4 months ago

Fast service, tasty chicken nuggets, and spacious seating on the upper floor. Ample space for seating given that it’s located in the heart of downtown. Not a bad location.

Jeremy Davidson

Rated 1.0/5.0 a month ago

Good service but bad food. I got the daily deal last Tuesday which was the 2 piece. You could clearly taste that it was yesterday's leftovers reheated cause it was only noon and the skin was rock hard...or they had a cook that doesn't know how to deep fry chicken. Either way, the chicken was NOT good at all at this location.

akash dennis

Rated 5.0/5.0 a week ago

Had been to this Popeyes recently and I’d definitely say that this is one of the best Popeyes outlet I’ve been to. It’s big with ample dining space and the atmosphere was clean and positive. Also, very much satisfied by the exceptional customer service that i got from RESHMA. Keep smiling and keep up the good work!!

Johnat Johnson

Rated 5.0/5.0 a week ago

First off, the place was super clean and tidy. Had such a great time with the employees—they were awesome. Plus, the atmosphere was really chill. Overall, just a fantastic experience

Jameson

Rated 5.0/5.0 a month ago

Hands down, the best fried chicken in town! Every time I visit Popeyes, I'm blown away by the quality of their food. The chicken is always juicy and perfectly seasoned, and the sides are delicious too. The staff here is always friendly and attentive, making for a great dining experience every time - especially Mursal :)

Nabiha Ashraf

Rated 5.0/5.0 4 months ago

Had an amazing experience at this location. Vrinda was very sweet and accommodating, definitely coming back!

Vernon Tam

Rated 5.0/5.0 a week ago

Mursal was serving me today and was such a delight! Got here on a quiet Wednesday evening and she greeted me with a big smile and excellent service. Will visit again just to say hello! Thanks for making my night :)

Aqua

Rated 5.0/5.0 in the last week

Popeyes never disappoints! The chicken is consistently delicious, and the portion sizes are generous. This location is always clean, and the staff is courteous. I was served by the beautiful manager Mursal.

Shiemiama

Rated 5.0/5.0 a month ago

Moral has always been such a delight, she’s always consistently kind and fast with her service. I only look forward coming to this location because of her, she makes me feel like a valued customer!!! She always makes sure my order is exactly how I like it and I couldn’t appreciate it more !!!

Sandeep gill

Rated 1.0/5.0 2 months ago

I have paid $52 for my order along with 2L coke. Upon asking for 4 cups in total manager denied to give me and asked me to pay for extra 2 cups. Instead of charging me for 2 cups he charged for the coke which cost me $2.58. Ridiculous staff and their hospitality. I WILL NEVER VISIT THIS STORE EVER IN MY LIFE.

EARTH GLOBE

Rated 1.0/5.0 a month ago

The chicken is uncooked and the meat has an odor. Staff need training before sending citizens to intensive care

bijay bk

Rated 5.0/5.0 3 weeks ago

Popeyes delivers consistently delicious, crispy chicken and mouthwatering biscuits. Friendly staff and quick service make it my top choice for a satisfying meal every time! Highly recommended!

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