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Popeyes Louisiana Kitchen @ 2127 Louie Drive

2127 Louie Drive, West Kelowna, Bc V4t 1r5

(778) 754-7020

Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.

Halal Certified · Fast Food · American · Chicken · Beverages · Dessert · Western

Monday: 11:00 AM – 10:00 PM Tuesday: 11:00 AM – 10:00 PM Wednesday: 11:00 AM – 10:00 PM Thursday: 11:00 AM – 10:00 PM Friday: 11:00 AM – 10:00 PM Saturday: 11:00 AM – 10:00 PM Sunday: 11:00 AM – 10:00 PM

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Reviews on Google (4.1/5.0)

Sorted by Relevance - 702 Reviews

Ron Crockett

Rated 5.0/5.0 8 months ago

These guys and girls are most Awesome people to deal with. Friendly smiles, quick service and awesome food. I actually have become friends with the whole crew. Bless you. 😊🌺

Calvin Huynh

Rated 5.0/5.0 7 months ago

Absolute amazing service, went out of their way to personally help out when they didn’t have to. Manager Arsh gave me and several friends one of the best experiences at Popeyes a man can have.

Me Lissa

Rated 3.0/5.0 5 months ago

I am giving 3 stars because the sandwiches were amazing as always, but the mac and cheese was soup and flavorless! We always get the mac and cheese for my kids and this was pretty disappointing.

Maarthaa001

Rated 4.0/5.0 4 months ago

Fast and friendly staff. Really tasty. Our first Popeyes and not the last!

ItzDaCal

Rated 5.0/5.0 2 weeks ago

The food was awesome once again! I have been to many PopEyes across Canada and this one feels the same as all the others. Good service, great food, good prices. I received the 5 piece tenders meal, and left feeling full! I love this place!

Renata Steele Vancouver / Kelowna area (Realtor Vancouver BC)

Rated 4.0/5.0 4 months ago

This was our first time coming to this location. We were served quickly even though there was a line. The sandwiches were fresh and out and the fries tasted delicious. There were only a couple of pop selections because the other ones were out of order. We ordered take out as well as eating there and it also came fast. We are looking forward to going back again soon.

Iza C

Rated 1.0/5.0 in the last week

Service is the worst! We came here to order the 16pcs family pack but - only to be disappointed by the service and the food servings. We drove in this location only to be treated badly. We ordered a takeout order but decided to eat a portion of it, only to find out that they only gave us 15pcs. When we informed the manager, we were replied with a raised eyebrow. Why do we need to explain before we were given what we paid for? It is the kitchen staff mistake. Instead of apologizing to us, we were treated like someone who cannot be trusted. We paid our order and we were treated the wrong way. It is very clear that they are NOT happy to serve and help customers. First, the manager never smile and was rude. She was not accomodating at all. They forgot to give us napkin and when my son asked for it, he was only given with 3pieces for our big order. The chicken sizes changed too. The chicken sizes were tiny now compared before.This is a terrible change! Service and food were good before but went so bad now. With our bad experience, we are no longer going back to this location and definitely not recommending this to anyone.

Reydolph Palma

Rated 1.0/5.0 in the last week

We ordered before 8PM which is more than an hour before the closing time. The food counter attendant took our order and before saying our order we said that are willing to wait. In our order we have sides of mashed potato and the cashier told us that they can’t serve the mashed potato because they were out of gravy. We are suppose to order two 4pcs chicken platters with mashed potato as our choice of side and we’ll gonna order a large gravy for our chickens. We really like the mashed potato and gravy of popeye’s. We asked the food counter attendant if they can make us some gravy since it is more than an hour away from the closing time, but she said they cannot. Also, there is manager on duty and the cashier asked her if they can make the gravy… bytheway we also asked her and she just said NO. We followed up asking why then she just turned her back to us without answering, which is kinda frustrating since it is a long and tiring day for us and we are just really craving for popeye’s. We are also working in restaurant/fast food, we know that they can still possibly make it during that time. Ending we just cancelled our order since none is yet cooked/prepared.

Jane Yao

Rated 1.0/5.0 2 months ago

Today we went there for lunch at 11am and when we got there, there was a couple waiting in front of us. The staff opened the door at 11:04am and we went in, ordered 12 pieces family meal (chicken only) and 2 pies. The cashier said it will take 7mins, I was surprised because in the past it took about 15mins-20mins each time, but I didn’t think too much and just sit and waited. Later, I know the reason - this time the chicken tasted like rubber, they were probably leftovers from yesterday, they just refried them! Disappointed and would never go back again

Jamie McEwan

Rated 5.0/5.0 3 years ago

Fried chicken is amazing in the first place, and fried chicken sandwiches are the pinnacle of the craft. In "Good to Great" Jim Collins notes that the companies who truly excel in the long-term find what they are skilled at, what they are passionate about, and what they can make a profit serving. Popeye's appears to have aligned with this trinity. As such, it has delivered upon its objective of crafting outstanding fried chicken sandwiches at affordable prices. Having tried the original chicken sandwich, and now the spicy variety, I can say without a doubt that I will be back for more. Their biscuits and fries are tasty, and the chicken tenders were also subject to rave reviews from my children.

Haroon R. Mian

Rated 5.0/5.0 3 months ago

They provide Best food, service, and deals to cater large event. I had a chance of engaging them at various events. You will alway get a good deal and top quality service and most importantly halal chicken.

Tyler Oulton

Rated 1.0/5.0 3 months ago

Waiting 10 min for fresh chicken wings. I do like sauce but come on guys !!! Way to much now it's mush.

Michelle Emerson

Rated 5.0/5.0 a week ago

Wow great service, had a problem with my order with door dash. Your Popeyes team at the West Kelowna location went above and beyond to help me. We will be back for sure :)

Shannn

Rated 5.0/5.0 a month ago

Popeyes Louisiana Kitchen in West Kelowna brings the flavors of the southern United States to the Okanagan region with its tantalizing menu and vibrant atmosphere. Situated in a bustling area, the restaurant offers a diverse selection of Cajun-inspired dishes that are sure to satisfy cravings for bold and spicy flavors. The menu at Popeyes features a variety of mouthwatering options, including their famous fried chicken, shrimp, and signature sides like Cajun fries, mashed potatoes, and red beans and rice. Each dish is expertly seasoned and cooked to perfection, delivering a burst of authentic Louisiana flavor with every bite. Service at Popeyes West Kelowna is generally efficient, with friendly staff members ready to assist customers with their orders. The restaurant's casual atmosphere makes it an ideal spot for grabbing a quick meal on the go or enjoying a relaxed dining experience with friends and family. While the food at Popeyes is undeniably delicious, some patrons may find the portion sizes to be slightly smaller than expected for the price. Additionally, wait times during peak hours can be longer, so it's advisable to plan accordingly. Overall, Popeyes Louisiana Kitchen in West Kelowna offers a delightful culinary experience, combining bold flavors, friendly service, and a welcoming atmosphere that keeps customers coming back for more.

Tasha Rogers

Rated 5.0/5.0 a month ago

I had bad experience few weeks ago, but I guess they have changed their Management as I recently went to the West Bank location and there was one guy wearing a black shirt, was the sweetest person and gave great customer Service. I had to wait for my order for 20 minutes, he came to me and offered me drinks and explained to me, why my order was late. KEEP IT GUYS!!

N D

Rated 2.0/5.0 9 months ago

I refrained from ordering here for a good year before trying again and so we thought we would try it out again. We had ordered 2 chicken sandwiches, 1 mac and cheese and one onion ring. The chicken sandwiches were dry, I have to say that the "mac n cheese" was yellow water with noodles. It was really bad. Most likely someone had put water in the mac n cheese vat to water it down (I've worked in a restaurant, I know) but the onion rings were good! Not hard as they're deep fried. Funny enough we ordered Whitespot fries with 2 sides of triple O sauce because the onion rings were without dip at Popeyes and the triple O sauce tasted amazing with the pop eyes onion rings. Overall it sounds like the chicken joint is mid and I likely won't be back. I'd rather order from the part time KFC than the Popeyes in West Kelowna. Sad.

sarah brodeur

Rated 1.0/5.0 a week ago

gross, usually rlly good however the popcorn shrimp was the pieces of shrimp that should’ve been thrown out not cleaned and was basically fried tails. had to throw out 90% of my food

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