Polar Puffs & Cakes @ Tiong Bahru Plaza

Erica Rehana

Rated 1.0/5.0 10 months ago

Queued up today at around 1830hrs today to buy my son a birthday cake. I was 2nd in queue and person in front of me has finished her transaction. While moving to the counter to proceed with my purchase, a man behind me called out for the crew to get him a few rolls and pastries. Crew who was seen as a middle aged lady proceeded to pack his orders for him even while noticing that l came in first at the counter. She even asked me to move away from the counter so that the man could do his payment. Polar??? Is this how the quality of your customer service is???

I am Bae

Rated 2.0/5.0 3 years ago

Im a regular customer for ordering birthday cakes for my family members. The first cake experience when ordering was great. The cake was up to standard, very good tasty and creamy. Unfortunately cannot say good for the rest. Quite disappointing actually for last year. The cream was nice but the inside was dry. I felt it was kept quite a while in the chiller. Not worth the money to buy birthday cake

Minh Nguyen

Rated 5.0/5.0 2 years ago

Food is ok

JM

Rated 1.0/5.0 8 months ago

Bought the otah puff and mushroom chicken puff the other day and the otah was lacking flavour while the mushroom chicken tasted really weird, I did not want to continue after the second bite. Each puff was $1.80 and so not worth the price. Please improve the recipe/ingredients used.

Syafinah Rathi

Rated 5.0/5.0 4 years ago