3 Simei St 6, Eastpoint Mall Singapore 528833 #B1-K4
$5 · Halal Certified · Bakery · Pastries · Cakes · Puffs · Waffles · Cakes, Waffles
Monday: 10:00 AM – 10:00 PM Tuesday: 10:00 AM – 10:00 PM Wednesday: 10:00 AM – 10:00 PM Thursday: 10:00 AM – 10:00 PM Friday: 10:00 AM – 10:00 PM Saturday: 10:00 AM – 10:00 PM Sunday: 10:00 AM – 10:00 PMReport an error
Sorted by Relevance - 19 Reviews
Rated 5.0/5.0 a year ago
Prima deli compass point auntie (always see her serving at waffles station) serving cake and waffles very friendly and cheerful ! Thank you !
Rated 5.0/5.0 2 years ago
Absolutely love this prima deli branch at Simei. The staff is very polite and she knows her cakes well. She also makes the most awesome waffles. The cake is very delicious, and light. Even the cream in between was very light and not too sweet. I ordered a cake at Eastpoint for pick up at Bedok. The staff at Eastpoint even double checked all the wordings for me. I was very happy with the bday cake and the kids were absolutely thrilled with it. I am happy that they have even more cake designs now vs a year ago.
Rated 3.0/5.0 3 years ago
Bought cake with delivery. Prompt. But had mini savoury pies which had meagre fillings not worthy if its price.
Rated 5.0/5.0 2 years ago
Truffle chocolate cake is very tasteful. One of the best cakes
Rated 4.0/5.0 3 years ago
nice cakes. try to order from prima for your next birthday cakes, not too sweet just nice
Rated 1.0/5.0 7 months ago
Atrocious customer service and even more appalling quality of food, most notably regarding the waffles that are being made there. For every single time I purchase the waffles from this outlet, I will actually pray very hard that my waffles are not burnt to a crisp but they’re ALWAYS over cooked with that obvious burnt look and taste. I have always told myself to give the staff a chance but this isn’t the first time (more like more than a dozen times) for my waffles to be made so badly. Other Prima Deli outlets have never failed me with the outlet at Changi City Point being the one that ALWAYS bake the best waffles and the most incredible customer service. Additionally, may I know why are there ALWAYS SO MANY cardboard boxes around the storefront? Honestly it doesn’t project a good image and I hope that Prima Delj would consider removing those boxes in place of ACTUAL food items. If those boxes do contain food, please do display them as opposed to just dumping all your supplies in a haphazard manner around the storefront. Customer service in this Eastpoint Outlet: Simply atrocious with the same staff who is downright rude. If you’re going to blatantly ignore some customers and only “acknowledge” other customers who come to your shop a lot later than the earlier ones, you might want to retake a customer service course.
Rated 1.0/5.0 8 months ago
Ordered a birthday cake for my child celebration in school 3 weeks in advance . Was contacted 4 days prior to collection day that the design I chose is no longer available, thus I agreed to change to another design. On collection day, arrived 2hrs earlier and asked if I may collect the cake earlier, but to my horror, the staff said my order was not forwarded to their HQ by their boss. They offered to send the cake to Eastpoint Mall at 5pm which is already end of school timing. Luckily they readily offered a refund, but I had to run around like headless chicken to source a suitable cake for my child within 1 hour . No longer will buy anything from this outlet particularly.
Rated 1.0/5.0 10 months ago
Terrible service. I bought a kaya pandan cake from Eastpoint outlet. The cake's expiry date is next day though I specifically told the staff to give me today's new stock since I will eat the cake over the next 3 days all by myself. I'm aware that Prima cakes has 3-day shelf life as there are no preservatives. When I asked to change the cake to a later expiry, the staff reluctantly gave me another cake that will expire in 2 days, and i accepted. However I'm appalled (by her rude and angry tone) when she told me it's ok to consume the cake several days past expiry date. Why should she assume I would eat cake which is not fresh!
Rated 1.0/5.0 3 months ago
Very bad attitude and the waffle taste very bad
Rated 1.0/5.0 2 months ago
Terrible service by service staff. Almost everytime i go over for waffle, I'm met with resistance from the service staff who only knows how to complain how 'busy' she is, and refuse to make the waffles for me because she's so 'busy', when there's no other customer in the store...
Rated 1.0/5.0 a month ago
The service attitude of the auntie working there is horrendous. Atrocious? & possibly disgustingly bad. Please consider hiring staff with better service attitude who won’t shout at their customers who can’t hear her because she’s wearing a mask.
Blk 399 Yung Sheng Road Taman Jurong Shopping Centre Singapore 610399 #01-17
Blk 272 Bukit Batok East Ave 4 Singapore 650272 #01-76
21 Choa Chu Kang Ave 4, Lot 1 Singapore 689812 #B1-K25
21 Choa Chu Kang North 6, Yew Tee Point Singapore 689578 #B1-44
Blk 205 Hougang St 21, Heartland Mall - Kovan Singapore 530205 #01-09
1 Hougang St 91, Hougang 1 Singapore 538692 #01-01
Blk 168 Punggol Field, Punggol Plaza Singapore 820168 #01-18
930 Yishun Ave 2, Northpoint City Centre Singapore 769098 #B1-40
1 Woodlands Square, Causeway Point Singapore 738099 #B1-K23
18 Yishun Ave 9, Junction Nine Singapore 768897 #02-61
83 Punggol Central, East Wing Waterway Point Singapore 828761 #B1-K11
Blk 625 Pasir Ris Drive 3, Elias Mall Singapore 510625 #01-326
Blk 201B Tampines St 21 Singapore 522201 #01-1089
No.5 Tampines St 32, Tampines Mart Singapore 529284 #01-15
Blk 866A Tampines St 83 Singapore 521866 #01-03
1 Pasir Ris Central Street 3, White Sands Singapore 518457 #B1-K07
311 New Upper Changi Rd, Bedok Mall Singapore 467360 #B2-K6
10 Eunos Road 8, Singapore Post Centre Singapore 408600 #B1-164
5 Changi Business Park Central 1, Changi City Point Singapore 486038 #B1-05
351 Anchorvale Rd, Singapore 540351 #01-04
604 Sembawang Rd, Singapore 758459 #B1-K05
105 Canberra Street, Singapore 750105 #01-06
1 Bt Batok Central, Singapore 658713 #B1-K1
494 Jurong West Street 41, Singapore 640494 #01-130
177 Toa Payoh Central, Singapore 310177 #01-108
201b Tampines St. 21, Singapore 522201 #01-1089
1 Pasir Ris Close, Singapore 519599 #02-K3/K4
476 Tampines Street 44, Singapore 520476 #01-195
828 Tampines Street 81, Singapore 520828 #01-250
866a Tampines Street 83, Singapore 521866 #01-03