PrimaDeli @ Bedok Mall
311 New Upper Changi Rd, Bedok Mall Singapore 467360 #B2-K6
Monday: 9:00 AM – 9:00 PM Tuesday: 9:00 AM – 9:00 PM Wednesday: 9:00 AM – 9:00 PM Thursday: 9:00 AM – 9:00 PM Friday: 9:00 AM – 9:00 PM Saturday: 9:00 AM – 9:00 PM Sunday: 9:00 AM – 9:00 PM
View all PrimaDeli 22 locations
Report an error / Suggest an editLast Updated: 9th October 2026
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Reviews on Google (2.5/5.0)
Sorted by Relevance - 38 Reviews
Yuxuan He
Rated 5.0/5.0 6 months ago
Friendly staff made the visit unexpectedly pleasant. The moment I walked in, I was greeted with a warm smile. The smell of freshly baked goods filled the air, making my mouth water. I tried a delicious waffle, which was crispy on the outside and soft inside. The cheerful atmosphere added to the experience, with light chatter and laughter in the background. A staff member promptly refilled my coffee without me having to ask, which showed great service. Overall, customer satisfaction seems to be a priority here, and I left with a happy stomach and a smile.
S M
Rated 2.0/5.0 a year ago
An experience on Monday 17 November 2025. The reason I give two stars is only thanks to good service by Hirinya. I would give her more if I could. Unfortunately other staff at the outlet spoilt it all. I reached the mall at about 1pm that day with a few errands to run including buying a cake. As I am unfamiliar with the mall and since I saw this cake shop with the type of cake I was looking for I requested to order it, pay for it in full, that they hold it and I collect ir before I leave a couple of hours later. The staff whom I initially spoke to was dismissive and deflecting, ultimately pretending to not understand my request. That’s when Hirinya stepped in and truly went the extra mile, making my experience better. She accommodated my request in a responsible manner. When I went to collect the cake, Hirinya was not there. (I don’t blame her for it). However a replacement could not be bothered about the fact that I was standing at the counter for a good few minutes and the staff with poor attitude earlier, intentionally sidelined me to bill for two other customers who arrived at the counter after I did. I hope that the management can credit Hirinya for delivering above and beyond her call of duty and take action on the other ignorant staff.
Rus 77
Rated 1.0/5.0 a year ago
Hi I want to give 5 stars cause I love your waffles. But ever since the new young staff take over. The waffles is not crispy anymore. It is too soft. Like they just want to get it done over with it.
Dodo
Rated 5.0/5.0 a year ago
This is my favourite outlet to get my favourite waffles! Despite many people waiting to get waffles, the two young ladies, a Malaysian Chinese and an Indian, are always patient and cheerful. There was once I went back to collect my waffle and was told I had to wait a while more because she was redoing the waffle which turned out a little burnt. Thumbs up for taking such pride in their service ! 👍 always serving people with a ready smile! You go, girls!
Daniel Chew
Rated 2.0/5.0 a year ago
Waffles are alright, softer than preferred but it's acceptable. However the service is bad. Very rude staff with perpetually upset face Seriously, don't be in the customer facing service industry if you hate it that much. Seems like the same complaints for months from other reviewers regarding same staff but nothing was done?
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