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PrimaDeli @ Causeway Point

1 Woodlands Square, Causeway Point Singapore 738099 #B1-K23

6219 5648

$5 · Halal Certified · Bakery · Pastries · Cakes · Puffs · Waffles · Cakes, Waffles

Monday: 10:00 AM – 8:45 PM Tuesday: 10:00 AM – 8:45 PM Wednesday: 10:00 AM – 8:45 PM Thursday: 10:00 AM – 8:45 PM Friday: 10:00 AM – 8:45 PM Saturday: 10:00 AM – 8:45 PM Sunday: 10:00 AM – 8:45 PM

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Reviews on Google (2.7/5.0)

Sorted by Relevance - 40 Reviews

Kelly Sng

Rated 1.0/5.0 a year ago

?????? Barely spread any peanut butter and the waffle is so thin, texture is dry and hard. Prima deli's waffles were never like this. Told the person in charge of the waffle about my waffle, she did offer to make a new one for me but the attitude she gave was just not it, so I rejected bc it's a waste if I didn't eat my current one. Please train your staff to make proper waffles and serve with the right attitude

Benjamin Johnson

Rated 1.0/5.0 2 months ago

i love the waffles here but the staff that is in charged of the waffle station dont look like shes deemed fit for her tasks and is very rude, i have photos of the waffles she made with the whole cheese not even on the waffle

JT

Rated 1.0/5.0 3 weeks ago

No queue but when i was about to place the order, the staff snapped at me saying “waffle 20 minutes” owner please retrain the staff

Naza ds

Rated 1.0/5.0 5 months ago

Worst customer service ever! Two staff were ignoring me and was settling admin duties talking amongst themselves like I didn't exist. After a long wait one finally turned to me rudely saying "yes yes what you want?!" in a raised voice as if I was interrupting her work. Happened on 28.07.2022 at 16.30.

Shanie Roxstar93

Rated 2.0/5.0 a year ago

Primadeli waffles is always the best. However at Woodland outlet, they stop serving waffles by 7pm or even earlier! Everytime I'm there to get waffles, they said they close the waffle station and only left with a few flavours. As I was craving for it, I still bought the leftover waffles. The waffles are not even fully cooked cos it not even crunchy and was soggy. The operation hours on Google states that the shop operate till 10pm but stop serving waffles at 7pm? I stop buying from this outlet ever since the bad experiences. But Im glad other primadeli still serve hot and crunchy waffles.

Bao -

Rated 1.0/5.0 7 months ago

Only cash payment allowed for waffles when multiple payments are available at the register. Waffles are poorly made and waiting time is long. Staff takes her own time taking waffles out of the machine and serving them before spreading new batch of batter bit by bit. Painfully slow. Staff handles money and food at the same time without gloves.

Huda Mohd

Rated 1.0/5.0 9 months ago

Worst waffle ever. Ordered 3 waffles. Waited for close to 30 mins. The lady who did the waffles need to learn to multitask to speed up the process. Eg. After lifting the cooked waffles, immediately put in the batter for the next batch. Upon collecting the waffles, it was hard and burnt. The waffles literally break at the centre when folded into 2. I went to the owner to get a refund. But instead of apologising, owner said, "Some people like it crispy." The problem was I didnt request for one. When no such request was given, it should be the normal, fluffy waffle that PrimaDeli is known for. Not worth your time and money!

Candice Teo

Rated 1.0/5.0 7 months ago

Staff are disoriented, not organised, lack of communication. Staff A signalled me to wait before she could attend to me. Then Staff A asked me what do I want to get when Staff B said I have to wait but it was Staff A who asked me. If you would want me to wait then ask me when you were ready. And please don't ask customers to wait before you tell them the waffles are sold out.

fie uchiha

Rated 1.0/5.0 5 months ago

The short staff has a temper issue and needs to check her tone and behavior. She even took out my additional candle and let other people cut my queue. Most likely racist. 100% won’t come back here again. Better go other cake shops.

Nurhanati Ramlan

Rated 1.0/5.0 3 months ago

Been here few time within this month and the staff make me wait for not taking any waffle order.. 1 time I came and they say waffle order start at 12, then few time I came after 12 and the say waffle not ready.. at least put signage or inform customers ASAP to avoid making customers to wait.

Cindy Sdr

Rated 5.0/5.0 4 months ago

The Hazelnut Cake is soooo good. Very nutty and not too sweet

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