PrimaDeli @ Punggol Plaza
Blk 168 Punggol Field, Punggol Plaza Singapore 820168 #01-18
$5 · Halal Certified · Bakery · Pastries · Cakes · Puffs · Waffles · Cakes, Waffles
Monday: 8:00 AM – 9:00 PM Tuesday: 8:00 AM – 9:00 PM Wednesday: 8:00 AM – 9:00 PM Thursday: 8:00 AM – 9:00 PM Friday: 8:00 AM – 9:00 PM Saturday: 8:00 AM – 9:00 PM Sunday: 8:00 AM – 9:00 PM
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Sorted by Relevance - 38 Reviews
KP
Rated 5.0/5.0 5 years ago
Best chain to order cakes for all ocassion. You can buy pastry, puffs and bakery
Anna Louise
Rated 4.0/5.0 a year ago
Delicious waffle and affordable cakes.
Irene Tay
Rated 3.0/5.0 4 years ago
Cake is always nice but the staff quite untrained. One lady staff attended to me halfway and excused to attend another customer behind at the pancake counter. when I politely asked the other counter lady staff who was doing chores whether she can help to expedite my order since her colleague was busy. She replied me she also quite busy. What the hell! However she still attended my order anyway. :(
WL Yap
Rated 2.0/5.0 3 years ago
If not for prima’s fabulous bakes, I won’t be patronizing this outlet. One of the worst customer service ever, never heard them say a word of thank you to customers. I think it’s because they are too caught up with their work and totally forgot that they need to do basic customer service. Seen other reviews about the lousy service at this outlet too, so it’s not just me. Perhaps also I’m comparing with other PRIMA outlets like Eastpoint, which I have been going for years and I always have a good customer service experience buying from them there for all my birthdays cakes. 👍🏻to the team at PRIMA Eastpoint.
MASTER LOW
Rated 1.0/5.0 a year ago
The Aunty there are very chatty and toxic. I gave 20 cent more for a waffle and she started making fun of it and comment that my math suck.
Ah Seng
Rated 1.0/5.0 8 months ago
The Chinese auntie doing waffles at Punggol plaza sibeh kuai lan and rude. My mother went to buy 2 pieces of kaya and peanut butter from her. Upon collection of item my mother open up and ask which is which and the Chinese auntie replied " you got no eyes to see isit". Before that while waiting told my mum to wait outside in a very rude manner while she is browsing the bread shelvings. Knnb sibeh rude. Incident just happened 15mins ago.
Goh
Rated 1.0/5.0 4 months ago
Dear Owner of PrimaDeli, (PUNGGOL PLZ) Staff Chinese Lady is rude ! Encounter twice she telling customers ( with her rude tone)😡 that the waffles having huge order n have to wait for 15 mins or more! This time I wanted to see is it really long queue! To my surprise the white paper laying on the glass top , there’s only 3 customers in front of me! And I saw the orders taken was 1 or 2 pieces per customers only! And why she wanted to tell 10 over orders ahead! The hours that I went was 7:50pm to 8pm! I guess she worries that she couldn’t close counter on time!! HOPE THE MANAGEMENT LOOKING INTO IT SERIOUSLY!! I respect the Malay staff she is calmed n smiling although busy! (UNLIKE THAT RUDE CHINESE STAFF)!!! 23/11/23 , 8pm
Alan Phua
Rated 1.0/5.0 3 months ago
Two Muslim service staff are both rude and crude. Purchased cakes and asked simple question and raise their voice. Certainly lack customer service skill…. May be null - no skill
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