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Domino's Pizza @ Blk 802 Tampines Ave 4

Blk 802 Tampines Avenue 4, Singapore 520802 #01-23

6443 0041

Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.

$15 · Halal Certified · Takeaway · Seafood · Chicken · Beverages · Italian · Pizza

Monday: 10:30 AM – 11:00 PM Tuesday: 10:30 AM – 11:00 PM Wednesday: 10:30 AM – 11:00 PM Thursday: 10:30 AM – 11:00 PM Friday: 10:30 AM – 11:00 PM Saturday: 10:30 AM – 11:00 PM Sunday: 10:30 AM – 11:00 PM

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Reviews on Google (3.6/5.0)

Sorted by Relevance - 322 Reviews

punyshark

Rated 5.0/5.0 a year ago

I happened to chance upon this place after exiting Tampines West MRT. Ordered a thin crust Pepperoni pizza and it was done within 10 minutes! The staff on duty were very friendly, and the elderly Muslim auntie had one of the nicest smiles when I thanked her and waved goodbye! Pizza was hot and fresh, heavy on taste and only $9.90! This shop is opposite Tampines Neighborhood Police Centre.

ROXANNE

Rated 1.0/5.0 3 months ago

I pre-ordered pizzas at 4pm and they told me to collect at 6.30pm. When I reached they said it wasn't ready yet and need 20 mins more (this is after making us wait for 10mins and not asking for our order number). After waiting for 20mins, it still wasn't done so we continued to wait. At 45 mins mark we asked again and he told us our pizza haven't been made yet. We were going to leave and come back later but he suddenly called us and gave the pizza. Turns out our pizzas were on their counter for more than 15mins and no one bothered to check. Judging from the packed store I know they were busy shouldn't you stop orders from coming in knowing ur workers cannot handle it? It was ridiculous how they made us wait even though our pizzas were there. They didn't even bother giving chilli flakes or apologize for their mistake. Since we had cold pizzas after pre ordering and waiting for 45mins, I'm giving it one star.

Caryn Ong

Rated 1.0/5.0 3 months ago

Website is not usable. Glitches all the time and when you check out it takes your money but glitches and reroutes you back to the cart like you've never checked out yet. Waited on delivery for more than 3 hours. Called hotline and have been put on hold for 30 mins and counting.

Muthukumar Arumugam

Rated 5.0/5.0 10 months ago

That moment when your lips are about to get chessyyyyyyyyy...:-) Nice place to get ordered. Delivery as mentioned during the order.

Li Qiang Leow

Rated 1.0/5.0 a week ago

2nd time ordering delivery. They are always late and late. HQ should look into this.

Miyu

Rated 5.0/5.0 9 months ago

Despite the bad reviews service was fast and pizza was piping hot with steam coming out and really delicious i ordered a chicken mushroom pizza and cinnadots for only under $10 and they were really generous with the cinnadots cinnamon sugar atmosphere is abit cramped due to how small the place is staff were also chill

Syakina Jumali

Rated 1.0/5.0 a year ago

Ordered picked up in advance and was supposed to be guaranteed in 15 minutes, however order was only given at 1hour. pick up shld be 5.41pm but was only given on 6.40pm. Not only that, staff did not update me on the status of my order despite me standing there. After i received my pizza, there was no apology. Futhermore, one of the staff’s friend gotten their pizza in advance and not me? Which i find kinda inconsiderate. Hence, after the delay in the pizza, when i reached home with my pizza, it was not the pizza i ordered, i ordered classic pepperoni but i got hawaian pizza. This is honestly the worst experience ever, not efficient, staff not friendly and wrong order. Please do improve on your service thank you, and don’t mislead your customers with 15 minutes guaranteed when it is NOT.

Const Ong

Rated 5.0/5.0 6 months ago

Sorry, no pictures as the food went into my stomach already. I’m never disappointed with the pizza here and what tops it is the service I get. Simple and clear expectations (I dunno why I always go at dinner time & always told that I have to wait for 1hr), but it was very helpful for me and the flavour was worth the wait for me. I’m a super happy soul now! Thanks Domino’s!

C G

Rated 1.0/5.0 a month ago

I ordered from 6 until now 11pm. It show my ORDER IS BEING MADE FROM JUST NOW UNTIL NOW! WHAT IS THIS? Hotline shows line busy WHAT IS THIS!!!! IS MY ORDER COMING??? HEY!!! add on: now 12pm near 1am. in tracker, it show my order is here and told me to rate my order. but i do not do not do not receive my order. i do not know they delivered wrong or they just anyhow update their tracker Update: I got my refund. Waited for so long, order not coming and finally got my refund with apologies email :)

Shubha Sampath

Rated 1.0/5.0 a month ago

Dominoes mobile app order does not have a delivery time mentioned and worst service. Placed order at 7.20pm and at 9pm also the order has not been delivered yet. Tampines Ave 4. Nobody answers the call at the shop and there isn't any online chat support also. Ridiculous.

Durgashini

Rated 3.0/5.0 11 months ago

Ordered 3 packs of mini cheesedots, was tasting delicious as always however, there wasn't any cheese in the bread but most of it were all plunged out and they were served to us very messily. Each pack of mini cheese dots cost $3.50. Worth the money but can be served with much care. When I stepped in to order, staff was busily chatting away with her colleagues. Seemed uninterested to take my order. Staff need to brush up on their customer service skills. The placed seemed dirty and smelling unpleasant. Their trays of dough are placed next to the sink which was not cleaned extremely unhygienic.

Aileen

Rated 1.0/5.0 a week ago

Waited almost 2.5hrs for order and still have not received the food. It is almost 9pm and way too late for dinner. Have been trying to get through the hotline but to no avail. This is unacceptable. Pls improve your service quality.

Kathy Lee

Rated 3.0/5.0 a year ago

Saw this Domino’s x Genshin promotion and ordered Domino’s online on a weekend night. I was surprised that soooo many people ordered pizza as dinner and the restaurant has to stop accepting new order. Tried to order a later timing and got my lovely pizza and Genshin items finally, the kids are happy with their Genshin gifts and I am happy with my pizzas and side dishes.

Nur Farhana

Rated 1.0/5.0 in the last week

Placed an order through foodpanda at 08:17pm. And its almost 11pm, I still have yet to receive them. Tried contacting their outlet, noone picks up. Disappointed.

Lim Eugene

Rated 1.0/5.0 2 months ago

Horrible outlet. Placed order at 4.30pm for 6pm collection. Reached at 5.45pm to check on order, staff dared to tell me never receive order, asked for email. Showed email, and say my order only sent in 13mins ago. Abang, 13mins before 5.45pm is definitely not 4.30pm. Not even an apology for screwing up the order. I know there's a lot of orders but where is the service? Not the first time having the order screwed at this outlet. Is the management even doing anything?

K C

Rated 1.0/5.0 a week ago

Literally no updates at all, live tracker is useless, no one is picking up the phone. More than 1h since making the order and the food is in unknown status. Just get something else.

Sharon Bullen

Rated 1.0/5.0 2 weeks ago

If you’re hangry….DO NOT ORDER FROM HERE! I ordered food at 6.30 it’s 8.30 and it’s still in the kitchen!!!! Absolute DISGRACE…I could have got to Italy and got a proper pizza made in this time Contacted grab they were so unhelpful I can’t even get to cancel this order..it is now 8.40 still not left the kitchen AVOID AVOID AVOID

Syed FadIzil Syed Ibrahim

Rated 1.0/5.0 a month ago

I wish I could give a minus rating. Order placed at 6.20pm via GRAB. Out for delivery at 8.55 pm. Delivery arrived at the doorstep at 9.10pm By the time the delivery person arrived with the pizza, all the guests had left. What a shamefull act by Domino. Irresponsible and untrustworthy, to say the least. Rating for this branch is super bad, and now, after experiencing myself, it is all true. We had to reject the delivery as my guests have all left, so no one left to eat it. The delivery person says to many deliveries so we can choose to reject the order and he will tell his manager and request a refund that will take about a week. We went down to the branch and spoke with the manager who advised that on the weekend, they received overwhelming order, so that is the reason why the delivery to way to long to deliver. Advised the manager why he does not put a stop to the order since it is super overwhelming. The manager says he can not stop the order as his MANAGEMENT will not allow it even though they know this branch is getting overwhelming orders, especially during holidays and weekends. Domino pizza management needs to take immediate action to rectify this matter. Employ more staff at this branch during the weekend and holidays. Do the right and responsible things for your customers and your staff. Such untrustworthy, unresponsible works should cease immediately for everyone sake. Domino, please wake up and buck up. Such disgusting and disappointing service need to stop with immediate effect for everyone sake.

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