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Delifrance @ West Mall

1 Bukit Batok Central Link, West Mall Singapore 658713 #B1-03

6238 4641

$12 · Halal Certified · Cafe · American · Western · Beverages · Vegetarian · Seafood · Chicken · Dessert · Cakes · Tarts

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Reviews on Google (3.7/5.0)

Sorted by Relevance - 123 Reviews

Kendrick Wee

Rated 3.0/5.0 a year ago

Service was rather prompt. Promotion set, any 2 sandwich for $12.90. Seafood was seems to be as good as before. Place was clean and neat, not crowded at all during dinner time.


Rated 4.0/5.0 2 years ago

6 months after…22-06-21…tried again the beef lasagna…only problem is …d portion is getting smaller n smaller oh my….nevertheless its nice… I do not know that the beef lasagna is Mamamia..

Lily Ang

Rated 1.0/5.0 7 months ago

Not worth the money with 3pcs beef and tasteless awful ! Asked is the correct dish I ordered he said they prepacked for order cannot do anything .. never going to patronise other selection


Rated 1.0/5.0 3 months ago

A very bad experience with this outlet. Served by Shafinah Amerela …Rude . Portion Aglio Olio Spaghetti very small, feedback SOP … No eye contact and simply no manners..won't never step in this outlet anymore.

Hami K

Rated 2.0/5.0 a year ago

This is the worst waiting time ever! There’s only one staff at the counter. We have to wait/queue about 30 mins just to order our food. Staff looked tired and over whelmed. She’s taking order, preparing drinks, serving food and also managing grab deliveries. This place definitely is understaffed. It was sad to watch her juggling everything. Food was good except for the mushroom soup.

David Poon

Rated 3.0/5.0 6 months ago

Tucked in a corner at the basement in West Mall, this Delifrance always has seats and serves pretty good coffee and snacks.

Hui Ning Lim

Rated 1.0/5.0 8 months ago

This review relates not to the store in particular but delifrance in general as I got this puff from a petrol kiosk. There is hardly any filling in it. There needs to be an improvement… EDIT: Delifrance had requested for me to reach out to them via their contact form and an employee reached out to me today to find out more regarding the date and time of the purchase. I am not sure what they plan to do with this information, but I have not heard back since. I am not too inclined to spend on another one of their pastries any time soon, so I do not think it's likely that I'll increase my rating as well.

Shahzudha R.S

Rated 2.0/5.0 6 months ago

Why only 1 girl serving at the counter? No one to assist her? She tried to be helpful also no point. The grab App in the counter keeps beeping..we are dining in at its very noisy. Haizzz..the management should have gotten an extra pair of hands for customers can be served swiftly.

Michelle Huynh

Rated 1.0/5.0 4 months ago

Horrible service. They told me the Mac and Cheese is not available after I paid for it. They messed up my drink order. Instead of Babyccino, they gave me hot chocolate. When things like these happen I usually don’t mind but when you are feeding a picky toddler the stress level goes high. He was whining the whole time because he wanted Mac and Chesse and his babyccino 😢

Nicky Ng

Rated 2.0/5.0 6 months ago

The food is absolutely horrendous. The pancakes tasted like flour-packed dough and the scrambled eggs just tasted, worst than a coffeeshop. Coffee is fine, staff is friendly and place is quiet, so that's nice.


Rated 1.0/5.0 a month ago

I have ordered multiple times from them the past few months via grab. Always commented to toast the bread longer until crispy. NEVER once they did it. I even tried calling them multiple times, but they never ever pick up. Either fire the person or change your outlook in your business

Clarice Choy

Rated 1.0/5.0 4 months ago

Delifrance’s reputation just went down with this $8.50“potato gratin”. Used to be my favourite dish since 17 years ago but never again.

Nydiah Suhaidah

Rated 1.0/5.0 3 months ago

I ordered a drink and a sandwhich through grab food. And when i received i was shock on what i have received. The drink was a little more that half of the cup. There was no spill as the paper bag is dry. I tried to called the outlet but no one is picking up my call.

thuhuong pham

Rated 1.0/5.0 2 months ago

Bought my Kopi Cino take away from this outlet.I didn’t check until reach office then. open and was soooo SURPRISED with just half a cup which is I paid $6 for it.Today this morning I come back again and spoke to the staff about it.another surprise for me is she don’t even say sorry and just told me that ‘This machine is like that one’. So may I know you kopi Cino half cup is $6? I am frustrated and not going to support Delifrance anymore.

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