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Delifrance @ Waterway Point

83 Punggol Central, Waterway Point, Singapore 828761 #01-17A

6342 4451

$12 · Halal Certified · Cafe · American · Western · Beverages · Vegetarian · Seafood · Chicken · Dessert · Cakes · Tarts

Monday: 8:00 AM – 9:00 PM Tuesday: 8:00 AM – 9:00 PM Wednesday: 8:00 AM – 9:00 PM Thursday: 8:00 AM – 9:00 PM Friday: 8:00 AM – 10:00 PM Saturday: 8:00 AM – 10:00 PM Sunday: 8:00 AM – 9:00 PM

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Reviews on Google (4.2/5.0)

Sorted by Relevance - 150 Reviews

bayou tachi

Rated 2.0/5.0 7 months ago

First time I tried this place was back in KK hospital area. I decided to visit again as I miss their croissant sandwich as there's one located in punggol. Arriving there, it was such a disappointing scene, only one young female staff taking orders and the other one was doing nothing manning the cashier place. Only 3 people queueing but the process takes so long. Uncleared table as no staff was doing it so we need to wait a while to find a seat with clean table 😔. Last time wasn't like this, it was pleasant exp back in KK hospital 😭. Food wise is okay, the croissant was warm and yummy. So here's our overall score; Food 3/5 Taste 4/5 Service 2/5 Location 3/5 Ambience 3/5 Total score of 2.6 stars out of 5. Will I come back?? I won't, I'll go to other branch 👌 Will I recommend this place? Other branch yes, but not this one.

Tariq Hussain

Rated 1.0/5.0 10 months ago

Ordered brewed coffee, it was like hot water not taste at all. And the price was 5 SGD 🥲 They are using just normal machine for all the drinks nothing special like all other brands. And price is expensive as per the taste.

Geraldine Png

Rated 5.0/5.0 2 weeks ago

Thank you very much for the excellent impeccable services from all the staff and manager at Delifrance Waterway Point. Had my perfect English breakfast tea with milk & brown sugar and also strawberry frappe. Appreciate it surely.18th June at 3.18pm

Kamal Kamis

Rated 5.0/5.0 4 weeks ago

What a surprise to see a friendly face her. Your staff Sheela have been serving us while we at Parkway Hospital and seeing her here bring back memories. Her service is exceptional and she always serve us our food with her great smile. Thank you Sheela.


Rated 2.0/5.0 6 months ago

1. Selected 11am-1pm self collection 2. Reached at 1130am to collect but informed by staff the Christmas roasted items only available for collection from 12pm-1pm 3. 1:10pm my items arrived in bad condition with spillage. Other similar order seems fine 4. Staff had to repackage all my food into new boxes, didnt think they could just give me the same item from another order. Left around 1:20pm. 5. Lasagne is dry and unappetising. 6. Chicken was a tad dry. 7. Tbh the staff tried to salvage the situation. But I’m nvr ordering Delifrance for Christmas again.

Emily Wang

Rated 2.0/5.0 in the last week

Really speechless. Make sure your food quality match your brand. My rare free weekday morning was destroyed.

Andy Wuu

Rated 5.0/5.0 3 months ago

This branch at Waterway Point is a recent addition, and my partner and I paid our second visit here. Unfortunately, our first experience fell short of our expectations due to an instance where one of the young female Chinese staff members seemed unresponsive when we interacted with her. However, during our second visit on 18 August 2023, despite the bustling atmosphere, we were pleasantly surprised by the remarkable attentiveness and cheerfulness of what I believe to be the branch manager, Ms. Sheela. Notably, she maintained a proactive and affable demeanor throughout our ordering process, even engaging in a brief and enjoyable conversation with us. Her informative and polite manner, coupled with her light-hearted jokes while taking our order, left a lasting positive impression. Staff members of her caliber are undoubtedly the reason why customers would be inclined to revisit. We eagerly anticipate the opportunity to cross paths with her once again during our forthcoming visit.

Reena Jiyong

Rated 5.0/5.0 a week ago

Super friendly lady at the counter, she sounded like she was in-charge. Fast service despite the long line, food turned out great. The cheese I wanted was still frozen so she was amazing enough to offer me something esle that turned out great too. 😆😆😆

Jialing koh

Rated 5.0/5.0 3 months ago

I love delifrance because of their fluffy pancake is nice. It’s value for money. I love their awesome service towards me her/his name is Sheela and Chris Waterway Point outlet. So does the rest of the teams too 👍 thumb up their service quality - 5 stars. They are all friendly and patient 😊

Yun Xin Yuen

Rated 5.0/5.0 a month ago

Had brunch with my mum here - we ordered the Chicken Deli Potato, Chicken Mayo Croissant and Mixed Fruit Tart. The food was great as usual, and Delifrance has always been generous with their fillings. Special mention to Sheela for being super professional! She remained pleasant though the shop was understaffed - Respect!!


Rated 1.0/5.0 3 months ago

Visited this outlet on 2 Nov around 7pm for 2 chocolate eclairs. I approached the first Malay staff near dessert display counter and he ignored me despite me calling him. I went inside the cashier atea and approached another senior guy and he also ignored me while counting cash. After wait for 30 seconds or more, he finally replied me. So the staffs couldn’t multitask or reply and this is the attitude to customer.

ng lipeng

Rated 5.0/5.0 3 weeks ago

We love going to Delifrance at Waterway Point for its food, I love the Tuna Baguette, and my husband loves the Tuna croissant as he always order the Breakfast Platter. The mushroom soup is a must order too. Today we went with our kids for dinner and we ordered the salmon lasagna, it’s super delicious and we would order again. It wasn’t peak hours hence the queue is not long, but when it’s peak hours, queue will be long but I don’t mind the wait for my fav food. Ms Sheela is very kind and helpful, she’s very patient when it comes to ordering and always make our day. She’s quite humorous and generous as well, we will definitely patronise again as our kids love the food and love to see friendly Ms Sheela.

marissa ali

Rated 5.0/5.0 a month ago

The staff was careful in preparing my orders. She meticulously placed all the ingredients nicely into the baguettes and croissant. The cashier was very thorough in her work and fast too. She gave me exact change and was kind to ans my question. I asked her if there's any plain baguette to sell..she said all sold out. She volunteered to say that the baguettes sells very fast and that should come earlier in the day to purchase it if I want to next time. Very affable and very patient staffs all in all.


Rated 5.0/5.0 3 months ago

I thoroughly enjoyed Delifrance's breakfast platter; the variety of options provided a delightful start to my day. The cappuccino was perfectly brewed, complementing the meal. The staff's friendly and efficient service added to the overall positive experience. Highly recommended!

Lae Cancook

Rated 1.0/5.0 3 months ago

Ordered Latte and Americano - seems to be diluted with water. Tried Basil pesto pasta with prawns, ham baked rice and curry baked rice. The food is pretty bad e.g. Prawns are stale and I think they probably just dipped the prawns with hot water.

Priscilla Tay

Rated 5.0/5.0 a month ago

Came here at 1030am on a Wednesday morning. Had a zoom meeting at 11am. Conducive place to have a quick bite while meeting. Staff on duty was very friendly and quick in their service. Food is as always awesome. I love their seafood d'sire. Will definitely come here again.

Milky _Way Sky

Rated 5.0/5.0 4 weeks ago

Sheila Khan did a great job in handling customer's order. Very attentive/polite, truly commendable. Waterway Point outlet is very clean

Yong Khang Chua

Rated 1.0/5.0 in the last week

The male staff wearing spectacles was terribly rude. Had a bad experience ordering from him. Other staffs and food was good though..

Bars Bars

Rated 5.0/5.0 a month ago

This is the best coffee shop in the shopping center. Its location is very convenient and easy to find. The space is not very large but it's very comfortable. Even though there is a bustling crowd nearby, once you sit down, it seems like everything quiets down. With a cup of hot tea and a piece of pastry, you can slowly enjoy a moment of leisure in the midst of a busy life. The pastries here are of high quality and delicious, and the service is good, so it's not always possible to find a seat every time you come.

Muhammad Hakim

Rated 5.0/5.0 a month ago

Very delicious food especially the egg mayo croissant. The staff Sheela was very kind and friendly while serving us. Even though they were closing she still patiently wait for me to choose which pastries for take away.

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