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Swensen's @ Waterway Point

83 Punggol Central, Waterway Point Singapore 828761 #02-35

6385 9096

$13 · Halal Certified · Restaurant · Western · American · Dessert · Breaded Chicken

Monday: 11:00 AM – 10:30 PM Tuesday: 11:00 AM – 10:30 PM Wednesday: 11:00 AM – 10:30 PM Thursday: 11:00 AM – 10:30 PM Friday: 11:00 AM – 10:30 PM Saturday: 11:00 AM – 10:30 PM Sunday: 11:00 AM – 10:30 PM

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Reviews on Google (3.8/5.0)

Sorted by Relevance - 988 Reviews


Rated 3.0/5.0 5 months ago

Their main course was average. The rice was a little bit uncooked. Their deserts were awesome! Nice ice cream especially the free firefly desert on birthday!

Ronald Lee

Rated 5.0/5.0 5 months ago

Truly enjoyed the National Day SG57 special edition of the chilli softshell crab burger which is better compared to the matching spaghetti in chilli crab sauce. The goreng pisang split was an interested twist from the original concept of banana split. Service was good and the outlet is one of the spacious one. Pricing has gone up and hope they can have more promotion in future.

Mustafa Zainudin

Rated 5.0/5.0 11 months ago

I came here for late lunch on Saturday with family. The place is clean & cosy, staff was friendly. We don't have to wait long to get our food, taste we Love it

Zhiming Heng

Rated 4.0/5.0 8 months ago

Not as crowded during lunch time on weekdays, a nice place to have a chill and quiet lunch. Just to note, the food was great but unfortunately severing of food was really slow.

Humaira' Abdul Latif

Rated 4.0/5.0 7 months ago

I was with my colleagues to have dinner. we ordered Mushroom bread bowl & Fried Mushrooms. The only part of the order is, the swensen app misleading & didn't stated the terms & condition clearly. We already ordered drinks that is supposed to be free but because it doesn't stated with must order with main dish, we have to ask to clarify & we cancelled the drinks order. Maybe marketing management need to look into this matter. Thank you.

Wei xiong Wang

Rated 4.0/5.0 5 months ago

Breaded Chicken Swensen's @ Waterway Point 📍83 Punggol Central, #02 - 35, Singapore 828761 🍜 Food wise: Love the thick piece of chicken, it wasn’t as crispy as the cornflake chicken, but it was equally juicy and tasty! Speaking of juicy, it was also garnished with a slice of lemon as well as some egg mayo, drizzled with some sauce. It was almost as good as the cornflake chicken, one might prefer the cornflake more. The fries for this store were somewhat more soggy than the other stores, but the recipe was still good. The coleslaw was still good! ✨ Ambience wise: Nice place to chill, quite cozy! 🤵🏻 Service wise: Great! 💵 Price wise: $17.90 🫵🏼Where else will you recommend? Share with me in the comments below👇🏼! 🤗Remember to follow me to see what can make you hungry!

SP Heng

Rated 3.0/5.0 9 months ago

Been heading to Swensen's for all of my kids' Bday as some sort of a ritual. But taste & quality seem to be declining with its prices making one wonder whether its really value for money. At the end of the day, the service was really the deal breaker. FOOD - More misses than hits. Hits : 1) Waffles & Chicken tenders. Waffled were really crispy. 2) Mozzarella Cheese Sticks & ice-cream were decent 3) Fish was a mix. Well cooked but tasteless. Would be good if more effort was put into slicing the veg too smaller pieces though Misses : 1) The chicken in the baked rice tasted stale. 2)Soup of the day was not hot enough & lukewarm at best. Had a taste that was a tad too milky. (Didn't finish it) 3) Chef was probably too heavy handed with the garlics on the Margarita Pizza. (Didn't finish too) SERVICE - Mixed. Some were good. Some made us feel really unwelcome. Anyway. It's my kid's Bday & the children love it that we get a free ice-cream. ATMOSPHERE - It's really a decent Swensen's outlet with the typical Swensen's vibe. Unfortunately, the staff no longer makes it as warm or as welcoming as before. We took a selfie grp pic for the Bday ice-cream. Not that we wanted to trouble the staff. But it tells alot when the staff saw us trying to adjust our camera for the pic but did not offer to take the pic. I suppose they were too busy

Mark Njo

Rated 5.0/5.0 6 months ago

Always have a good time dining at Swensen's. Food is consistent and really like the mushroom soup bread bowl. Recently tried the fried banana with cheese and hazelnut drizzle which was nice. Would have preferred it without the cheese but overall, it was nice to try this new dish.

Charlene Pay

Rated 5.0/5.0 5 months ago

Celebrated my girls birthday at Swensen's the food was delicious and the service was great to. Managed to redeem two free ice creams and one drink for free with 3 main course ordered. Favorite dishes were fish and chips, baked rice and the tenderloin. Very recommended!

eimbrunt rashid

Rated 4.0/5.0 7 months ago

A nice place to hang out and chill. The food and service fast and good. Unfortunately, on that day I ordered Mac n Cheese the taste quite blend. Overall good.

Sarah Yan

Rated 5.0/5.0 2 months ago

My niece enjoyed the Beef Lasagne, Clam Chowder Soup & Caesar's Salad here. She made a happy face with leftover bread ;p

XieRRa Chan

Rated 3.0/5.0 5 months ago

Closing time indicated was 1030PM. I walk in at 920pm and was told that they are closing. At 2145pm, you can see that the workers are busy clearing tables for customer in store like me with an ambient in this manner. I would rate 3 for this as I am not feeling comfortable people sanitizing table and chair while I am eating.

Aicy Yu

Rated 4.0/5.0 3 months ago

Perfect for celebrating your birthday. Once you install and sign up to their apps, you'll be entitled for a free ice cream treat on your special day... not only that, there are other perks as well.

Gregory Athanasius

Rated 5.0/5.0 12 months ago

Swensen is located on the second level of Waterway Point; it has limited seating but an open view of the interior of the West Wing. Despite the crowd on weekends, service is fast and thankful for the friendly and warm staff. The dessert was served promptly, and we didn't wait long. I am thankful to meet the manager, who provided an alternative ice cream scoop despite ordering and tasting a unique flavour, which we didn't like. It was Chocolate Truffle. She was able to arrange and offered an alternative ice cream scoop. We are thankful for the service and really made our day great. Thank you Swensen for having a great staff.

Nurasyikin Ishak

Rated 2.0/5.0 2 months ago

Service were bad. No smiles and staff faces was as if we owe them money 🥲When called to enquire for order, two staffs (i assumed were their managers /supervisors as they were wearing their uniform with ties) made eye contact and looked away because they were about to go for break. They took their food and sat at a table behind us. What I feel they could have done better is to acknowledge that we called them and say that they will get someone to attend to us shortly instead. Swensens Punggol layout itself is bad, you have to go one round just to exit and get to the toilet, they dont allow us to exit on the other end where the toilet is nearer. Not the whole table was leaving, just the kids needed to go to toilet after their meals. Food was so-so. Garnish was served to me like a salad instead. Ordered Medium Well for steak but came Well done. Nevertheless the food’s flavours were palatable. See for yourself 🤣 The last dish came 40 MINUTES LATER. When food was served, no apologies or thanks by staff for waiting for the dish that long. I think the staffs here lack of passion nor training. Maybe their management could look into training their staff and themselves on how to improve their BASIC customer service. The best dish was the ice cream. 🤭

han linnie

Rated 3.0/5.0 3 months ago

First time trying their "nuggets ice cream".. quite nice.. the outer layer is similar to their "drum sticks ice cream"... Fries as usual cannot go wrong.. First time trying their salmon baked rice.. not bad but not to my liking...


Rated 3.0/5.0 a month ago

Swensen is always a great place to have ice cream. Their food quality is so so.

Julius Tan

Rated 4.0/5.0 a month ago

No fuss casual eatery where I go for a quick bite and some ice cream. My usual dishes would be the 49ers and the coit tower. A childhood favourite who I still enjoy as an adult.

Peter Goh

Rated 1.0/5.0 a month ago

A comedy of errors unfolded at waterway point swensen, where we were relegated to a forsaken corner, encountered stained tables, and endured dry, crunchy rice despite special requests. The baby chair provided was impractical, and the promised "famous" ice cream remained elusive. Service was lackluster, with neglected tables throughout. A saga of culinary chaos indeed!

Jia Ling

Rated 1.0/5.0 3 weeks ago

Bad customer service , food is cold and when we told the one of the Malay waitress wearing white shirt she was unhappy and she went to the kitchen and served us the mushroom soup again she just put it on the side of the table and just walk away. We ordered 1 bbq chicken the food is COLD , I ordered mushroom soup is COLD I ordered salmon baked rice is SALTY af ordered the pizza ok this I admit still ok I order the calamari sill ok , I ordered the ice cream is good no comments Food is cold of course I can’t force myself to eat right like come on who want to eat cold food . And she give the 😒 face as if I owe them money just by telling them the food is cold. Overall bad except for the ice cream.


Rated 5.0/5.0 a week ago

Nobody duno Swensen, but how often will you walk in 🤔.. Especially when the queue is so long.. I think I waited abt an hour. Let's compare illustration photo and actual served 😬.. Farm roast chicken with herb gravy tasted good, gravy serves well with the tender chicken drum. Crispy cornflake chicken is nice! Got prawn paste taste, nice crisp on the outside and chunky tender flesh in the inside. Crayfish pasta got the usual no complain speghetti, crayfish was fine, but covered with floor which you can't really see it, pretty different from illustration photo. Overall is good, they serve foc water so you do not need to spend extra on beverages if you do not want to.

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