30 Sembawang Drive, Sun Plaza, Singapore 757713 #02-21/22
$13 · Halal Certified · Restaurant · Western · American · Dessert · Breaded Chicken
Monday: 11:00 AM – 10:30 PM Tuesday: 11:00 AM – 10:30 PM Wednesday: 11:00 AM – 10:30 PM Thursday: 11:00 AM – 10:30 PM Friday: 11:00 AM – 10:30 PM Saturday: 11:00 AM – 10:30 PM Sunday: 11:00 AM – 10:30 PM
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Rated 5.0/5.0 a year ago
We came in for late lunch using our DBS Rewards voucher. The service was extremely fast and food was great. Noticed that they have Christmas promotions on going for the festivities. The restaurant was well decorated to keep up with the festive mood. The simply vanilla ice cream was adorned with a rich amount of almond nuts. My son enjoyed the overall atmosphere and service. Well done!
Rated 5.0/5.0 a year ago
Went there with my mum and sisters for lunch. Was served by the beautiful Rajah. Even though she is special, her customer service is excellent! Really loved it when she tells us what she is serving so we know which dish is for whom. Thank you so much Rajah! Such a pleasant experience!
Rated 1.0/5.0 a year ago
Furniture wasn't comfortable to sit. Old and run down space. Staff arguing in the shop with manager while we dined. VERY overpriced food.. Waited 30min for waffles and the waffles was not even hot when served. (shop was less than half filled). Female staff was lovely, that's the only redeeming factor. Won't be back here again
Rated 5.0/5.0 9 months ago
I love seeing Swensen combine different talent in their restaurant. Job opportunities should be given to different type of person, eg: special need Looking at the staff working i feel happy Seeing them making a contribution to the F&B industry
Rated 4.0/5.0 6 months ago
Not a bad Swensen Outlet at Sun Plaza, always love the food at Swensen, their ice cream the best, the curry baked and all their burgers the BEST
Rated 2.0/5.0 5 months ago
Understaffed, waited 15 mins to get seats, another 15 mins for food to be served... And another 15 minutes just to make payments. The restaurant also have grab orders... But the waiting time is very long
Rated 2.0/5.0 5 months ago
Ordered ice cream cake for collection here and good that they will bring out the cake and confirmed it is yours. However, they should wear plastic gloves when taking the cake out, and not with bare hands. The staff name Huggy (if I am not wrong) literally has his bare fingers scrap into some part of the cake. I know is not like 100% his fault as not easy to handle the cake but seriously food is going into people's mouth and they just need to be mindful when handling food.
Rated 4.0/5.0 5 months ago
Regular here at Swenson. Not bad for most dishes, except these 2 dishes : Salmon Baked Rice - salty Lamp Chop - too fatty
Rated 4.0/5.0 3 months ago
Mushroom soup was nice, and the other was also tasty.we have to pay service charge too.
Rated 4.0/5.0 6 months ago
The food is nice. Service here is very good. One of the aunties is very proactive and willing to step out of her way to help the customers. We got the Creamy Mushroom Soup with Bread Bowl, Impossible Burger, and Ribeye Steak.
Rated 5.0/5.0 5 months ago
Came on a weekday lunch. Was skeptical at first by the bad reviews. But luckily we still came in. Service by Uncle Jacky was excellent. He was very friendly, helpful in explaining the membership app via Telegram, very jovial in helping us with few photo shots for my mum's bday. Service crew Ruth was courteous too, attentive to clear the finished plates. Both the fish & Chips(yummy fries) n the Lamb chops(w mint sauce❤️) were very very good too. Thanks chefs. No crowd thus we had a very pleasant bday lunch. Thank you, team.
Rated 4.0/5.0 5 months ago
Very nostalgic… ate Swensen’s growing up. Food is very average but yet so comforting. My go to is always the baked rice!
Rated 1.0/5.0 5 months ago
Ordered a double whammy ice cream and the waffle was so hard, it was impossible to cut. Texture was like very dry biscuits. Extremely slow service due to lack of manpower. Not the first time that we had to wait for very long just to get the attention of the waiter or manager.
Rated 3.0/5.0 a month ago
When we reached, we were told that the tables are full while there is alot and I mean alot of empty tables… also, a family just left the restaurant so there should be an empty space right?.. no. The female staff said that there will be cleaning going on and thus would affect the kids, etc. I look inside and there was 2 empty tables near the entrance and I point to her saying we could sit here and she said no, we are closed for cleaning., there isn’t any cleaning notice outside the restaurant. We were truly disappointed because we had promise our kids waffles ice cream for a week. And this happened. Told her we already promised the kids ice cream.. and they have been looking forward to this day. Finally she let us sit at that empty table near the entrance which I was pointing to. In fact, this is the 2nd time it happened and now we remembered why we chose other Swensen outlet to dine at instead of Sun Plaza which is the closest to our home. While having our meals, they seem to allow new diners in. So it makes us wonder didn’t they say they tables are full and that they are going to do cleaning? Seems to me they were reluctant to admit us family of 2 adults, 2 toddlers and 1 infant in for no reason. So we decided that would be our last to dine at Sun Plaza swensen. Sad but we rather pay for services where they are happy to have us. Food was okay. We had kids spaghetti, chix n fries meal, fisherman baked rice, waffles ice cream. I still prefer Northpoint outlet.
Rated 3.0/5.0 a week ago
Visited for a celebratory dinner in the evening and to be fair, the food was served promptly and in order. We did not have to wait long for a seat or for the food. Food was also delicious and well presented! However, the service honestly left more to be wanted. Firstly, I did not realise that there was a new way of redeeming member vouchers (i.e. by scanning a QR code on the table), so I asked the manager how I could redeem the free drink. Rather than explaining, he simply gestured at the QR code and walked away. And the QR code merely directed me back to the app. Secondly, when we wanted to ask for the dessert, this same manager merely grunted and walked off without any acknowledgement. The entire dining experience felt like he merely wanted customers in and out. In addition, we ordered the large fries (in a basket) which is supposed to come with an additional dip. Not only did the server not provide the additional dip, but when we kindly requested for it, he got frustrated and started speaking and questioning us loudly. I can understand that it is a long day and that it must be exhausting, but I do believe that basic respect should be given both to customers and servers alike. The dismissive attitude shown by the manager truly tarnishes the reputation of the outlet.
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$6 · Halal Certified · Takeaway · Chicken · Beverages · Nasi Lemak
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