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WOK HEY @ Our Tampines Hub

1 Tampines Walk, Our Tampines Hub, Singapore 528523 #01-82A

$7 · Halal Certified · Takeaway · Seafood · Chicken · Beef · Vegetarian · Beverages · Chinese

Monday: 10:30 AM – 9:45 PM Tuesday: 10:30 AM – 9:45 PM Wednesday: 10:30 AM – 9:45 PM Thursday: 10:30 AM – 9:45 PM Friday: 10:30 AM – 9:45 PM Saturday: 10:30 AM – 9:45 PM Sunday: 10:30 AM – 9:45 PM

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Reviews on Google (2.9/5.0)

Sorted by Relevance - 61 Reviews

Yoko Yeap

Rated 5.0/5.0 a year ago

Their egg fried rice is consistently delicious, although waiting times can be slightly long. I've found that ordering ahead (online via their website) helps to circumvent this. I ordered crab meat egg fried rice, however the crab meat was missing. Sent in feedback via their website and I received a reply within 20 mins, at 8.30pm on a weekday! Really impressed with the turnaround time. They offered a $10 voucher for the inconvenience, which was great. Overall pleased with the service recovery, quick replies, and tasty food. Will def be back again (: !

Serene Tan

Rated 5.0/5.0 a year ago

Ordered the National Day Edition Crab Meat Laksa Fried Rice Max ($11.80). Very yummy 😋. Best to order directly through their website to save time, get SMS once it's ready for collection as waiting times may be longer especially during peak meal hours.


Rated 4.0/5.0 a year ago

Price was decent and food was alright. I really like their packaging as it is really easy for us to eat. Staff is friendly and waiting time for takeout was within 10 minutes as well.


Rated 1.0/5.0 a year ago

Ordered the egg fried rice with crab meat and Chinese sausage but in the end the crab meat was nowhere to be found. This is really disappointing and unacceptable given that you allow customers to customise their orders, which means you must have a system in place that prompts your staff to double check that the order is completed as per ordered/customised. Furthermore, every extra ingredient added is extra cost for the customer and it’s really upsetting when the order received turned out to be not meeting the basic expectation. The food is nice but you also really need to improve in this other very important aspect of the business.

Doreen Yang

Rated 5.0/5.0 3 months ago

Updated on 5 oct: Hey guys, Wok Hey CS responded very quickly and offered satisfactory resolution. 5 stars for the prompt and sincere service recovery! ---- Ordered shanghai fried rice with seasoned prawns. The label on the box is correct, but the meat inside is chicken instead of prawns.

Shirley Yeo

Rated 2.0/5.0 7 months ago

Through the Wok Hey online order, I placed order for 2 chicken egg fried rice and 1 prawn egg fried rice yesterday, order number on SMS was 66445. After collection and back home already, the order turned out to be 3 chicken egg fried rice. There is a price differential of $1 for prawn and chicken and customer has to bear it. Although the online order and collection is a good idea, there is no way of recourse for mistakes like that. Surely the customer will not open up individually and check because it is all packaged properly. I urge the process of preparation and packaging to be enhanced with a double checking to avoid such mistakes in future. Thanks.


Rated 3.0/5.0 7 months ago

For the more premium price paid, would say that the past few visits have not been the most satisfactory :”) blander taste wise & wok hey taste is not v strong. Marinate of meat can be stronger too!

Douglas Seah

Rated 2.0/5.0 5 months ago

Tried around 3 times. Consistently poor. Wait times were unpredictable as well. A while ago, the chicken sausage was not bad. There is no such promo now. Only if you are in a rush and there are no other options and there is completely no queue should you attempt this.

Loh Soon Shan

Rated 5.0/5.0 a week ago

Always love and look forward to Wok Hey Festive Menu👍 Effortlessly ordered online, this box is a treasure trove of flavor, blending prosperity with Braised Abalone and fortune-infused Pineapple. The texture and taste are a delightful combination‼️

Teo Georgina

Rated 5.0/5.0 3 months ago

Tried their Truffle Fried Rice MAX and Truffle Udon MAX. Loved how there were Smoked Turkey Ham, Cranberries and Macadamia Nuts. Very good combination. Ordered online and collection was swift.

Hartono Harjono

Rated 4.0/5.0 3 months ago

At Tampines Hub, Wok Hey is on the first floor. The morning rush has a wait time of 30 minutes, attesting to its popularity. The fried rice, as expected, is excellent—non-greasy and flavorful. However, the small counter size can create congestion, hindering those trying to collect their food. Convenient cashless payments with PayWave accepted.

Sarah Ching

Rated 5.0/5.0 2 months ago

Ordered the CNY menu abalone fried rice and it’s so good! Love the generous portion of delicious rice filled with many abalone! The ordering is simple and via online so it saves me time in waiting! Wok hey is my go to for delicious stir fry Chinese dish.

Jan Ng

Rated 5.0/5.0 a month ago

Bought their new Braised Abalones Black Pepper Fried Rice MAX. It captures CNY theme of joy and prosperity perfectly, the dish includes Baby Abalones, Pineapples and savoury Black Pepper. It is a blend of luxurious Baby Abalones with sweet Pineapples and Peppy Black Pepper Fried Rice. Order ahead of time by using WOK HEY's online pickup website to avoid the queues. I waited for only 10mins!

Zul Kharnayn

Rated 1.0/5.0 2 months ago

Extremely disappointed with my recent order. I specifically requested extra chili, even noting it clearly on the package, yet my meal arrived completely devoid of any spice. The lack of attention to my request resulted in a bland and unenjoyable meal, which was not worth the $8.40 I spent. It's frustrating when simple instructions are overlooked, leading to a disappointing dining experience.

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