WOK HEY @ Bukit Panjang Plaza
1 Jelebu Rd, Bukit Panjang Plaza Singapore 677743 #01-69
Monday: 10:30 AM – 9:45 PM Tuesday: 10:30 AM – 9:45 PM Wednesday: 10:30 AM – 9:45 PM Thursday: 10:30 AM – 9:45 PM Friday: 10:30 AM – 9:45 PM Saturday: 10:30 AM – 9:45 PM Sunday: 10:30 AM – 9:45 PM
Report an error / Suggest an editLast Updated: 9th October 2026
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Reviews on Google (4.1/5.0)
Sorted by Relevance - 171 Reviews
Peace-loving Cat
Rated 5.0/5.0 8 months ago
I enjoy their Shanghai fried rice (saltier rice like this and claypot rice appeals to me) and being able to top it up with 2 of my preferred veggies. The ordering and collection experience was convenient and pleasant too (eg. was notified on What'sapp when my order was ready, staff who was cooking just needed to see my digital receipt before I collected my order).
eden lee
Rated 3.0/5.0 10 months ago
damn slow ah. website n the physical estimated waiting time cards say less than 10min wait. ended up waiting 20min liddat. pls be more accurate yeah tks
Lily Yeoh
Rated 4.0/5.0 a year ago
Compliment for Yong Jun – Wok Hey Bukit Panjang I would like to express my appreciation for Yong Jun from the Bukit Panjang Wok Hey outlet. On 12 November, I placed an order for Prawn Egg Fried Rice, but due to a kiosk malfunction, my order did not go through even though my VISA payment was deducted. After checking, Yong Jun patiently explained that earlier orders had not been captured by the system, and even advised me to place the order again. Unfortunately, the same issue happened a second time, and I was charged twice. Despite the situation, Yong Jun remained calm, polite, and very patient. Noticing that I had already waited 30 mins, he proactively offered to prepare my meal first so I did not have to continue waiting unnecessarily. His professionalism and helpful attitude made a stressful situation much easier to handle. Thank you, Yong Jun, for your responsible and attentive service! Compliment for Mina – Wok Hey Customer Service I would also like to compliment Mina from Customer Service. After the incident, I contacted Wok Hey via WhatsApp, and Mina reached out to me promptly. She clearly explained the situation regarding the kiosk malfunction and followed up on the double payment issue. Mina continued to monitor my case and personally checked again the next day to confirm the double charge on my credit card. She then arranged the refund and offered a complimentary meal as compensation for the inconvenience and the long waiting time I experienced. Her patience, attentiveness, and efficient follow-up left a very positive impression. Thank you, Mina, for your excellent support and care for customers!
Char Coal
Rated 1.0/5.0 a year ago
Took 50 minutes though the wait time was stated as 20-30mins… not sure what’s the point of ordering beforehand if the wait is still so long. I understand that service staff were stressed but when asked about how long more I would have to wait, they were unable to answer
Leong Shuet Lai
Rated 4.0/5.0 a year ago
I gave feedback about my order having changed from ramen to udon by mistake, 1 order out of 2 orders were wrong. WhatsApp the feedback team and with evidence of order n picture of my order, they received feedback instantly and resolved it almost immediately. The team took customers’ feedback seriously and kudos to The team
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