Mr Bean @ Tiong Bahru Plaza
302 Tiong Bahru Road Singapore 168732 #B1-K4
$5 · Halal Certified · Takeaway · Dessert · Beverages · Healthy
Monday: 11:00 AM – 8:00 PM Tuesday: 11:00 AM – 8:00 PM Wednesday: 11:00 AM – 8:00 PM Thursday: 11:00 AM – 8:00 PM Friday: 11:00 AM – 8:00 PM Saturday: 11:00 AM – 8:00 PM Sunday: 11:00 AM – 8:00 PM
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Sorted by Relevance - 29 Reviews
Kang Xin Ping
Rated 1.0/5.0 a year ago
Today I saw the auntie wasn’t there so I decided to give a try. Definitely no luck. There is a “new” male staff that was there who was making the pancakes and told me to WAIT. He completely ignore everyone and just made his pancakes. He shouted at someone to come over and to my great surprise the rude auntie’s head pop out from the back. She look at the line and ignored. Both the staffs just were doing their own things and ignoring the customers. It’s definitely not right. Do you guys even train your staffs properly? They only came to me after 10 mins or so. There were 2 staffs - Male making pancakes, Auntie not doing anything at the back. Is not a cause of short-staffed, is definitely a cause of poor customer service. You guys don’t even need 2 staffs in a small outlet. That aside, the 2 red bean pancakes made by the Male staff I bought was so Horrible. There was so little fillings and the batter was still raw. The male staff cannot make pancakes for sure it’s inedible.If the auntie can make better pancakes, just let her make if you guys are not gonna fire her. I will no longer visit Me Bean anymore. I’m super disappointed with your service and your pancakes at Tiong Bahru Plaza. Hope you will find customers that like your staffs there.
sc woon
Rated 1.0/5.0 a year ago
A bowl of porridge or soup? The porridge super watety and staff super rude. No sense of customer service and I think Mr Bean really need to make some effort to train staff on attitude.
Wee Leong Lim
Rated 1.0/5.0 6 months ago
Very rude auntie (staff of Mr Bean)! I was there to collect my foodpanda order and I saw that the orders were ready and placed on seperate tables within the stall. I couldn't retrieve them on my own so I called out to this auntie. She looked at me and decided to ignore me. I called at least 3 times but she still ignored me. When she had to go nearer to the counter, I called out even louder that my order is ready and they are there (pointing to the two plastic bags). She finally responded on my fourth call and without looking at me, she threw the packet of drinks and food on the table and walked back to continue her work. Wow, I was flabbergasted by her obnoxious attitude! I will never ever patronise this stall again!!! Mr Bean, you failed to properly train your staffs and no one owes you a living. We are your customers, not the other way round! I will think twice before buying from Mr Bean again!
Zhenyu Ng
Rated 1.0/5.0 5 months ago
It’s only 8.25pm when I reached but auntie staff of mr bean shouted ‘we’re closed’ from inside, when I checked the official closing time is 9pm. When I asked more questions like not even 1 cold soya milk fridge, she just ignored me and continued doing her work. Not the only outlet with very rude and grumpy aunties who always complain to customer about how bad and calculative their management is, Mr Bean management I hope you read this. Not just 1 but many outlets I been to, I experienced the same staff attitude.
Christina Tham
Rated 1.0/5.0 2 months ago
I am fine if your staff might be a bit slow given her age, but she is RUDE. I will not support your business until you sort out your service standards. Such a shame because I always liked your food.
Martin Lee
Rated 3.0/5.0 7 months ago
Sometimes their service is slow but their rice bowl is nice and good
Bernard B
Rated 1.0/5.0 10 months ago
Was there at about 6PM yesterday with no one in queue. Asked the auntie (who was printing at the cash machine printing something) if I can get a bowl of porridge. I was completely taken aback when she uttered something angrily and proceed to slam the printed receipt (I assume she was doing some accounting stuff) onto the table - I am not exaggerating when I say she slammed on the table. My girl nearly cried! I immediately ask her if the porridge is not available, it’s ok. she replied angrily it’s available and proceeded to cook it disgruntledly. She even threw the some chicken dropped into the basin back into the bowl. When the porridge was done, I asked for two bowls of beancurd and you can immediately sense her unhappiness in selling anything. probably lack of staff but I don’t think I deserve to be treated this way 😅
elle
Rated 4.0/5.0 5 months ago
we decided to drop by mr bean for a quick snack and grabbed the red bean pancake! we originally wanted the soya ice cream, but they had run out. however, the young female staff was friendly and fast, and the red bean pancake was delicious (just like any other mr bean outlet). we will definitely be back for more!
ben tan
Rated 1.0/5.0 6 months ago
Chinese auntie named Poh Yong has very bad attitude. Egoistic, self centred and lack of emotional intelligence. Such a pity for such a prospering business to hire ridiculous staff like this.
mn lyc
Rated 1.0/5.0 5 months ago
Attitude from the Chinese women who is the cashier was horrendous. Asked if there was a promotion and replied "you no money meh"? Please take this feedback into consideration management.
Joyce Theo
Rated 1.0/5.0 2 months ago
The lady who served me on 3Feb at 8pm was super dishonest. She told me I have to wait for 10mins for my cheese pancake so I decided to order, pay and run other errands. When I came back, my pancake was already packed. Upon reaching home, I was horrified to see my black pancake and it has a Chao Ta smell too. How could you be so dishonest. She should have remake another one.
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