Saap Saap Thai / Kaffe & Toast @ Wisma Geylang Serai

1 Engku Aman Rd, Turn, Singapore 408528 #01-03

$10 · Halal Certified · Restaurant · Seafood · Beverages · Chicken · Healthy · Thai · Dessert

Monday: 10:00 AM – 9:00 PM Tuesday: 10:00 AM – 9:00 PM Wednesday: 10:00 AM – 9:00 PM Thursday: 10:00 AM – 9:00 PM Friday: 10:00 AM – 9:30 PM Saturday: 10:00 AM – 8:30 PM Sunday: 10:00 AM – 9:30 PM

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Reviews on Google (3.4/5.0)

Sorted by Relevance - 74 Reviews

TINA AYB (TINA)

Rated 5.0/5.0 2 years ago

This was the best outlets so far besides my usual visits at Clementi Mall as they have lots of menus... especially the desserts...and was so delighted and happy with the portion of the beef served when ordered the soup noodles, food wise taste good too... generous portions...service was ok ..ambience and space also good... highly recommended...would love to visit again....

Hue Tran

Rated 4.0/5.0 10 months ago

Foods are decent, not super tasty. Prices are reasonable. We got it because having the Covid vaccination at Wisma Geylang Serai Community Center.

Asren

Rated 5.0/5.0 6 months ago

I would highly recommend this place. Good food and its a reasonable price. I would also recommend to order this drink, Soda violet pemelo.

Jessa L

Rated 3.0/5.0 2 weeks ago

Staff at this branch was friendly and helpful. The signature boat noodles was good but soup was very salty. The Thai milk tea was exceptionally sweet... Wayyyyyy too sweet. 😂

Yustinus Albert

Rated 5.0/5.0 3 years ago

We are hungry and finally come to this SAAP. SAAP means delicious. Yes thats the name. Price average per menu around 6-10 sgd. Taste wise is delicious and i love the soup from noodle,is really tasty..Place wise looks nice and clean + aircon also. Portion wise is enough,not too large or small. Overall i recommended this place, the taste is yummy and each component have different flavour..i will definitely comeback to this place as my favorite later

#janjiHalal

Rated 4.0/5.0 a year ago

Enjoy their famous Beef Noodles premium. Wide range of lovely drinks. Authentic Chinese light meal served. Fast & prompt Food ordering system. Age friendly working environment.

Sofiah Ismani

Rated 1.0/5.0 5 months ago

Worst experience in saap saap thai ever! Came at 755 and urged us to order as they will close order at 8:30pm and they will close the shop at 9pm. With a very unliked attitude. When we ordered all food were luke warm!! Not up to the standard of other saap saap thai outlet i’ve went. One of the dessert served were also spoilt! The staff took the initiative to offer ice cream instead. But the worst part is, while we were finishing.. ard 8:40pm one of the staff said they’ll give us 5 mins?? What is this? And one of them even loudly said in malay “Arent our shop supposed to close at 8pm?” such a bad experience! the staff showed a displeased face all the way while serving us. Please take some action!

charmaine

Rated 1.0/5.0 5 months ago

Would give one star if I could. Service was extremely bad. Visited on a weekday afternoon, place was quite empty. I wanted to order some toast. The old uncle at the counter told us that he doesn’t know when the food will be ready, could be 30minutes, could be longer. He stated there were no workers today. Went on to lament that he doesn’t want to work, he’s rich with 2 million CPF and children who are professors. He also declined to put my drink in my own cup as I BYOB. I don’t think anyone deserves to be a punching bag, and if he doesn’t want to work, no one is forcing him to. He took about 15 minutes to complain about his life, when no one asked.

Soleh Ismani

Rated 1.0/5.0 3 months ago

Ate here with my family at 8pm and I couldn’t even order two kopi O kosong because they are LAZY? Instead they can only provide one. Bought purple sago dessert and it was spoilt but I got a replacement. At first they provided plastic fork and spoon because they are lazy to wash. What nonsense. Food was okay.

SNJ

Rated 1.0/5.0 5 months ago

i always come here during lunch but it is getting from bad to worse. i've seen numerous times where the payment machine breaks down and people can't pay. the ordering system breaks down and the queue is long. today i was told that i have to wait 20mins (fair enough), auntie tried to convince me to go to another place bc she have not had her lunch and she wants to eat. grab riders and other diners were upset bc their orders are not met after so long. and the workers in the kitchen are pointing fingers to each other. this chinese worker (guy) was already punching on tables out of anger. not a sight for a person who just wanted her lunch in peace.

Mohd Arshad Faizal

Rated 1.0/5.0 7 months ago

very trash service because of this one malay lady. extremely rude and no consideration. has to sweep the area that we are eating when the shop is empty. was very rude when told us to put back the tissue when she could have done it. i don’t know where they find these malay aunties from who are extremely rude. you give me a million dollars to come back and eat here also i won’t. this malay lady should be fired and she considering her age should be able to have some basic manners instead of just being rude and telling us to do things immediately when we said we would put it back before we left. what is the point of cleaning the restaurant at OUR AREA when it is EXTREMELY EMPTY.the food was decent but this lady absolutely RUINED THE EXPERIENCE for me. I HOPE HER BOSS SEES THIS.

Wing

Rated 3.0/5.0 3 years ago

Just an ordinary Thai food eatery. Nothing surprised or disappointed. Ordered this Tom yum soup with seafood. The Tom yum taste was okay. The portion was okay for a girl but too small for guys.

Mastura Abdul Azeez

Rated 1.0/5.0 a month ago

It was my first time dining here. I don’t usually practice looking thru the reviews. Unfortunately my first experience at this outlet gave me a bad impression. Unsure of other outlets. The review I read wasn’t much of a surprise. It is what it has been said. I wonder the boss/ management don’t do anything to improve after having more than few bad reviews from diners regarding of how their staffs treating us.? Aren’t they well guided about how to do proper customer service.? I went there with my girl friend. Unfortunately we asked the old uncle (William) at the cashier of few things. Amazingly he don’t even know any knowledge of the products. He was being tremendously rude. Being his unapologetic self, he can even proudly goes around to his work peers to said “ Wah she said my customer service very bad leh.”. I’m very sure of why this is the only outlet who have not much of diners. Explained why was it too empty compared to the next restaurant located beside it. Even before us ordering anything, he already seems to chase us off. I wanted to order, he shut me off. Then he said that my order runs in a 86 items. It’s no more available. Old or young, when you work in a customer service line, provide a proper service and be well mannered. This old man just have 1%. The 1% because he didn’t raise his voice. The way how he serve, respond to all guest inquiries are 0. No point being a cashier or working in a company if he doesn’t know anything of the product knowledge. Such a bad experience and impression for Saap Saap Thai alone. I’m not sorry for saying what I said. This place will only be busy if people have no choice to eat. Probably during public holidays / any other events. I hope my review and so as others will help most of people not to visit this outlet at all. Just avoid ruining their day by having extremely bad service from the people who work there. Why that place has become a place for all the old folks to work at, idk. But really the customer service are 0. The food are not really good compared to So Pho and other competitive restaurants. Their Tom yum are not even up to standards I heard. So good luck to those who encounter that uncle ( William ) especially. Yall be isap and angry the whole day. It seems not only him base on the reviews I read. All the best ! This is located at Wisma Geylang. Surely yall see the old folks being grumpy serving yall without a smile. Unless if yall create a lil bit of drama like me, then yall shall see them giving yall fake smile. Not worth a penny. I work in a service line. Them.? Not even 1% to deserve working in a service line. Even kopitiam workers deliver better service. It is humiliating. Don’t run a company when you can’t find a proper staff that can help to better the image of your company. Nobody wants to dine in a place and to pay for bad CUSTOMER SERVICE with not really GOOD TASTE of food. 🤙🏾

View All 74 Reviews

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