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Famous Amos @ Causeway Point

1 Woodlands Square, Singapore 738099 #B1-K20

6894 8831

$5 · Halal Certified · Bakery · Dessert

Monday: 10:30 AM – 9:00 PM Tuesday: 10:30 AM – 9:00 PM Wednesday: 10:30 AM – 9:00 PM Thursday: 10:30 AM – 9:30 PM Friday: 10:30 AM – 9:30 PM Saturday: 10:30 AM – 9:30 PM Sunday: 10:30 AM – 9:00 PM

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Reviews on Google (3.0/5.0)

Sorted by Relevance - 30 Reviews

Tia

Rated 1.0/5.0 10 months ago

I bought double chocolate chip with pecan cookies and they tasted like chips more cookies??? Ive been a long standing buyer of famous amos cookies and I definitely know how my favourite cookie tastes like, and this was COMPLETELY DIFFERENT. Are you guys losing your cookie batter standards or cheating our money?????

Nurarmilla Jasmi

Rated 1.0/5.0 7 months ago

Very++ bad customer service. Not friendly at all, unwelcoming and doesnt appreciate customers. Trying to be positive and think of it as one time thing as I was assisted by different staffs everytime i was there, but i think it is not within their nature to treat their customers well as the service is still the same since last year. Please do something about it, thanks.

Asyikin Kassim

Rated 1.0/5.0 a year ago

Was there abt 7.30pm this evening, and there was no crowd. Maybe the sales girl was tired working on a weekend, but that doesnt give her the right to get the wrong order. The reason why im fuming is because due to her own negligence that she got the wrong order, she vented and showed off her frustrations by throwing the cookies back into the display and slammed the sliding door to where they display the cookies. While all that happening i added on to get double choc and she was not rude but she kind of raised her tone to make sure she get it right and as though its my mistake if i didnt see the description of the cookie on display. I feel like telling her, hello there is no other double choc so do i have to say the whole description to her?! Im not a frequent nor recent customer but i have been staying in woodlands since 1997 and see the mall changed vendors. And this famous amos shop has to be the one and only outlet that have very poor customer service!

april

Rated 1.0/5.0 2 years ago

i wish i can put 0 stars but unfortunately i cant. terrible customer service in this outlet. the staff, especially the red-haired girl and the indian (for lack of a better description) girl, were especially rude and aggressive when serving customers. they don't wear their uniforms nor put on gloves when handling the cookies, very unhygienic. it is concerning to see so many terrible reviews about the staff in this outlet yet nothing seems to have been done. never coming to this outlet again.

cleo contreras

Rated 1.0/5.0 2 years ago

very bad customer service from the staffs in this branch, as described by other reviewers. have bought from this branch several times over the past few months. red-haired staff has an attitude for no apparent reason, always handling the cookies and the cash register aggressively. i witnessed female indian staff handling cookies with her bare hands, no gloves. i've also witnessed some staff working with no uniform. i do not recommend anyone buying from this famous amos branch. i will be extremely disappointed if nothing is done about this behaviour. other customers complained about similar behaviour 2 months ago and it doesn't seem as if anything has been done to improve it.

Ndrh Azhr

Rated 1.0/5.0 2 years ago

Attitude problem from both staffs here, esp the indian girl. I was next to to my mom when she was about to make payment when I saw the indian girl gave my mom one of a kind look for no apparent reason. Pretty sure I heard her muttered some words with the other girl underneath those masks. I would’ve confronted her if she continued with that attitude. God knows what they were telling each other as soon as we walked away. I wish I could give this 0 stars. Would not purchase at this outlet anymore. Better get the cookies elsewhere.

Chew Zhi Qi

Rated 1.0/5.0 5 months ago

Horrendous experience! There is hair inside the brownie I bought, how can it end up there? Where are the hygiene practices?