Famous Amos @ Toa Payoh HDB Hub
500 Lor 6 Toa Payoh, Singapore 310500 #02-33
$5 · Halal Certified · Bakery · Dessert
Monday: 10:00 AM – 9:00 PM Tuesday: 10:00 AM – 9:00 PM Wednesday: 10:00 AM – 9:00 PM Thursday: 10:00 AM – 9:30 PM Friday: 10:00 AM – 9:30 PM Saturday: 10:00 AM – 9:30 PM Sunday: 10:00 AM – 9:00 PM
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Sorted by Relevance - 8 Reviews
Nathaniel Leong
Rated 1.0/5.0 a year ago
I always a fan of this brand Famous Amos cookies since 2004. But I’m really turned off with your staff named Fauziah. She seems unhappy when I politely asked if I can have a gift bag. She said no it’s only for a gift item. I’m like hello. I bought 1.2kg of your Choc Chip Macadamia and the price is much more higher than your gift items. Can’t you even spare one? Do you really count your gift bag as stock take? She seems unhappy while serving the others too. Pls train her. Pls take action against her. I know it’s just a gift bag and it’s not a big deal but really?? She didn’t deserve to be in customer service line. Shame on her. Wisma Atria staff is much more polite. This shop didn’t even deserve one star rating.
Jeanne Herawati
Rated 5.0/5.0 a year ago
Smells very good and famous amos cooking always yummy!
Daniel Sin
Rated 4.0/5.0 a year ago
One of the best cookies and famous Amos is able to maintain their standard after all these years. Keep up the good standards.
La Min Maung
Rated 1.0/5.0 a year ago
Rude seller woman, the worker on the shift around 3:45pm today (Wednesday, 22 June, 2022) Didn’t talk politely or nicely. In fact she shouted at customer (me) First of all, she didn’t care the customer who was standing right in front for like 30 seconds, just continued doing she has been doing without saying a word. (There was no customer except me at the shop). I asked her if I could mix two kinds of cookies for 100g. She asked “which flavour?”. And I was indecisive of which two to choose exactly at that moment so I was thinking for a moment(but not so long). She didn’t wait and got back to her work. And then I called her and told her what I wanted to choose by pointing with my finger. She shouted, “which number?!”. Then I told her the number. And she told me the cost. Later, I asked her if I could use paynow and she said “No Paynow, just paywave” but in a irritated and impatient manner. Very bad customer service, really Staff should be taught how to respect and treat customers well. I have also seen another review that mentioned the rudeness of staff. I’d like the Management team to take action for those rude staff
H M
Rated 2.0/5.0 4 years ago
Rude staff.
Gary Ho
Rated 1.0/5.0 5 months ago
Poor customer service. Staff is very rude, face as black as their double chocolate cookies. Asked politely but replied me in a very rude manner. I don't owe anything to her. Unfortunate to have a staff like her. Apparently this rude girl still around despite customer complained a year ago. Guess the boss just doesn't care. Won't go back again.
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