Old Chang Kee food and dishesOld Chang Kee Logo

Old Chang Kee @ Woodleigh Mall

11 Bidadari Park Drive, Singapore 367803 #B1-K1/K2

6988 5814

$2 · Halal Certified · Finger Food · Asian · Singaporean · Seafood · Chicken · Vegetarian · Dessert

Monday: 10:00 AM – 10:00 PM Tuesday: 10:00 AM – 10:00 PM Wednesday: 10:00 AM – 10:00 PM Thursday: 10:00 AM – 10:00 PM Friday: 10:00 AM – 10:00 PM Saturday: 10:00 AM – 10:00 PM Sunday: 10:00 AM – 10:00 PM

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Reviews on Google (1.4/5.0)

Sorted by Relevance - 9 Reviews

Ryan Lim

Rated 3.0/5.0 9 months ago

Date of visit: 13 Aug 23 Time of visit: 1023am Nearest MRT: Woodleigh MRT Items ordered: 1x Bee Hoon Set A, 1x Braised Bee Hoon Total damaged: SG$9.30 Payment: cash and digital How: You queue, you order at kiosk, you pay, they make, you wait, you see led for your queue number, you bring home, you take pic, you eat, you clear. Pros: inside aircon mall, never charge for plastics, cutlery provided. Cons: Never ask and just put chilli on my beehoon, no option to separate curry, what if you are not eating immediately? Will eat again: Yes, but need to make sure they don't auto put chili on my items, bring my own small container to hold the curry.

Karen H.

Rated 1.0/5.0 8 months ago

Just visited, staff a filipino and another lady, both were chating and on handphone. I asked for 2 currypuff and she asked me to key in the kiosk. I was carrying my laptop and another bag, told her pls help when i was there other day a guy just took my orders. After that she proceeded with my orders and started laughing aways when i was about to leave. Pls rectify her terrible attitude.

Natalie Wong

Rated 2.0/5.0 7 months ago

Was trying to redeem the $5 birthday voucher and had to try multiple times before successfully redeeming it. App doesn't allow adding of credit card and forces people to link Paylah. What if people don't use Paylah? Staff was not exactly the most helpful either, insist that I have to pay through Paylah so I have to search through my passwords so that I can login to DBS just to add the payment method on the spot. Cannot understand why make it so hard? Cannot just pay cash/credit card? Free stuff so restrictive? Was already running late but had to spend 10mins just to get 3 sticks of food. Could really improve on the redeem process to make it much smoother.

Danny Chan

Rated 2.0/5.0 a month ago

Service has room for improvement. Staff can be more service-oriented.

Jonathan Teo

Rated 1.0/5.0 6 months ago

Have to order via self service kiosk although staffs are just standing around w nothing to do. Ordered sotong head as the selection is available, female staff says that it's finished and need to fry new batch which takes at least 5min. Feedback to her that the kiosk is inflexible and causing more inconvenience to customers, her response was defensive and rude, stating that they just sold out of sotong head so I have to wait even though I wasn't complaining about that. Shared w her that I'm just giving my feedback as customer and she continues ranting w raised voice. Will never visit this stall ever again.

Sook Chua

Rated 1.0/5.0 2 weeks ago

Ordered the braised beef hoon. Looks nothing like the picture. Not a single strand of bean sprout. Just bee hoon. No crunch and bland.

Goldcare Sg

Rated 1.0/5.0 4 months ago

Very rude staff. Can only order through the tablet. Elder folks can’t even order through tablet. Be a gracious and thoughtful please old chang kee. You should close this outlet.

KG Lee

Rated 1.0/5.0 3 months ago

The self order concept is a huge mistake. I'm a fan of Old Chang Kee and usually get my orders within 3minutes at other outlets. Ordering at the kiosks then standing around waiting for my order took almost 10min. Another customer who ordered 2 curry puffs after me got her order filled before me, so the queue process was also messy. Definitely not a fan of this self order process, inefficient for the customers.

Beary HFZ

Rated 1.0/5.0 2 weeks ago

Whoever in your company thought that a self-ordering kiosk is needed? It is not needed and a complete waste of money. Your seasonal items is not even added into the kiosk. It is so much slower to order. I ordered various items that were in the kiosk. While the female staff is packing my order, i told her that i wanted to get 1 item that WASN’T in the kiosk and that i would pay separately. After paying and showing her that i paid, she went to key in the order. To my bewilderment, as because there were other customer orders that came through the kiosk..my 1 item have to be in the back of the queue. I asked her about my 1 item order..but was told that she needed to complete the orders before me. In the first place i told her i wanted to add 1 other item while she was packing my order, why couldn’t she just packed it tgt? Why is it that she has to go back to the counter to key it in, and then go back to the packing area to pack it? She was so damn inflexible as a rusty robot. And someone, presumably a “manager” rudely say “refund lor refund lor”, which we gladly took the refund. TLDR; OCK @ Woodleigh Mall Stupid self-ordering kiosk is not needed, seasonal items not updated inside. Staff too damn inflexible like a robot. Presumably a “manager” was being rude to paying customers.

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