Mr Bean @ National University Hospital (NUH)
5 Lower Kent Ridge Road (Provisional) East Wing, Main Building National University Building #01-12
Monday: 7:00 AM – 10:00 PM Tuesday: 7:00 AM – 10:00 PM Wednesday: 7:00 AM – 10:00 PM Thursday: 7:00 AM – 10:00 PM Friday: 7:00 AM – 10:00 PM Saturday: 7:30 AM – 8:30 PM Sunday: 7:30 AM – 8:30 PM
Report an error / Suggest an editLast Updated: 9th October 2026
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Reviews on Google (2.5/5.0)
Sorted by Relevance - 61 Reviews
Mabel Ng
Rated 1.0/5.0 4 months ago
I was down with gastritis and intended to buy a bowl of porridge. So I came down to Mr Bean NUH and ordered minced chicken and mushroom porridge (overlooked the fact it was the only spicy option). So I went back to the shop requesting for a change of menu. I admitted I ordered wrong and kindly asked for an exchange explaining to them due to my health condition I was unable to take the anything spicy. But received an adamant answer of “No exchange after walking out of the store”. There were a total of 4 staffs there. An auntie who is only chinese-affluent attended to me but apparently she assumes I cannot understand her just because I was speaking in English and kept nudging if her other colleagues could help. But none of the staffs came up. So I spoke to her in Mandarin asking if they can do an exception for a change. She said there is a price difference and I said it’s fine, I can forego that. But this is what the auntie said “那这个粥怎么办? 谁要吃?”. It means “what do we do with this porridge? Who wants to eat?”. I was kinda disappointed because there’s zero empathy in this store. I would seriously question why even open an outlet next to a huge hospital to give off such attitudes to your customers? The amusing fact? There’s not even a single sight of minced chicken or mushroom? For the price of $5.50.
Peiting lim
Rated 1.0/5.0 6 months ago
Bought 3-in-1 rice balls for takeaway from the store earlier and was shocked to find the container only half filled with a shockingly meagre amount of bean curd. Did the store run out of bean curd? Wish they could have given me a heads up.
Chuin Lee
Rated 1.0/5.0 6 months ago
I walked into a closed glass door at the NUH branch at 1pm today and bruised my forehead and right knee. None of the staff came forward to render any help. I had to remind them repeatedly to place visible markers on the glass door, but it was still not done. It will be a matter of time that another person would get injured when they walk into the glass door.
Cheese
Rated 1.0/5.0 8 months ago
Food is ok and the staff are patience, BUT 1 star due to how Mr Bean do business. Isn't it too much for the company to charge 10 cents for a plastic bag? How am I supposed to carry this hot bowl home on the MRT with my hands if there is no bag? Perhaps the Mr Bean's boss can demonstrate how to do it when a customer chooses not to pay 10 cents for a plastic bag. Furthermore, the plastic bag provides some protection again leak or spill. In this context, am I being forced to pay extra? CASE, can comment? If the objective is for the environment, instead give 10 cents discount to those customer who don't need the bag. Put a big sign there, "Shout out if you don't need a bag and We give you 10 cents discount!" (1) You stop all these negative reviews (2) Save the staff's breath and time in asking each customer whether do they want a bag for 10 cents each. (3) Speed up the queue and save the environment in a more efficient way.
Jian Yuan Wong
Rated 5.0/5.0 10 months ago
Very big bowl of tang yuan. No queue during dong zhi. Plastic bag charge reduced to $0.10 👍
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