Mr Bean @ Lakeside MRT
201 Boon Lay Way Lakeside Mrt Station Singapore 649845 #01-02
$5 · Halal Certified · Takeaway · Dessert · Beverages · Healthy
Monday: 6:00 AM – 10:30 PM Tuesday: 6:00 AM – 10:30 PM Wednesday: 6:00 AM – 10:30 PM Thursday: 6:00 AM – 10:30 PM Friday: 6:00 AM – 10:30 PM Saturday: 6:00 AM – 10:30 PM Sunday: 6:30 AM – 10:30 PM
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Sorted by Relevance - 32 Reviews
aN1q
Rated 1.0/5.0 a year ago
worst service i ever encountered. the food took more than 15 minutes to prepare and pack. the aunty also has a very bad attitude towards customers. i told them how bad of a service they offer and she still can raise her voice at me. there were two different customers infront of me complaining that the food they were given last time was cold and taste expired. the other worker at the register just stood there and shake leg while waiting for her colleagues to prep the food even when the queue was long. you pay employees to play staring contest is it? the food i got was also cold and rock solid. might need to go dentist soon. avoid this place at all cost unless you want your day to be ruined.
Apple Lim
Rated 1.0/5.0 a year ago
The auntie cashier lacked of training. When using Google Pay and done the payment, she not trust that payment done. Every times after show her the successful transaction, she kept asking got paid? Got paid? Did told her twice how to check the successful transaction: the date, time, amount paid and status with completed.
YY
Rated 1.0/5.0 5 months ago
Asked for less sugar when they were busy closing shop, and they just took something randomly out of the fridge and gave me - what a sweet cup of soy milk it is… Definitely ask for a new cup when you see them rushing around not in the mood to serve customers.
Rebecca Chee
Rated 1.0/5.0 a year ago
The cashier I met around 1.30pm today was really rude. The store is located at Lakeside MRT. She is an old aunty and the way she talked to me was very impolite and impatient. The items I bought costed S$4.70, and I gave her a S$10 dollars note, but she refused to accept and said there was no small change. I cannot believe your store don't have small change for a S$10 note! Then she asked me to give her a S$5 note, but I told her I needed it to pay someone else. But she still insisted that she cannot give me change if I gave her 10 dollars. For me, that's really ridiculous! How can you look into my wallet and insist to ask for a particular note? It's up to me whether I want to give a 10 dollars note or a 5 dollars note. I didn't give her a S$50 note for change! And in the end, she didn't even give me a receipt. I just realised it after I left the store, so I didn't get Health365 points. That's really a very unpleasant experience. I won't go to that store anymore. It's your responsibility to train your staff to serve your customers patiently and nicely!
ebi ebi
Rated 1.0/5.0 11 months ago
Service: Extremely slow service. Packing staff expressed zero urgency despite the long waiting time and took her own time packing the food while taking to her colleague. Food: Meatballs in the porridge taste spoilt and smells bad. Would not recommend Overall: Would like to highlight that my experiences at other outlets are okay. This visit has given me a poor experience of Mr Bean and I would choose to avoid purchasing
E Tan
Rated 5.0/5.0 4 months ago
One of the staff, not sure if she is the manager, served her customer well. Hope this outlet service can maintain at good level.
pg s
Rated 1.0/5.0 a month ago
The old aunty always shout at me whenever I want to order, very rude . Mr bean should review their staff team
Jewel Heng
Rated 1.0/5.0 6 months ago
09/10/23 at 17.30pm today. Very rude auntie cashier, soya bean @$0.28 per cup today finish but never inform and never put fully redeemed. I went other outlets, they do put fully redeemed.
Jun hong
Rated 1.0/5.0 5 months ago
Very bad experience with the service, like customer owe her a living. Very rude and no manner. Everytime go there the counter behave rude but the supervise did not take action. Mr Bean please do something. Cannot let a rotten egg spoil the reputation.
Loh Yongjie
Rated 1.0/5.0 4 months ago
Would give a 0 star if possible. Was served by the worst service ever, it was by an auntie who was at the counter. She is super rude to every patron, her face was as if everyone owed her 1 million dollars. Mr Bean do fire her unless you want your store's review to stay at 1.4 stars
charlene
Rated 5.0/5.0 4 months ago
I went to Lakeside Mr Bean this morning and there were two staff members working at the counter with great service, especially the lady wearing a green apron. Didn’t manage to get her name but she warmly reminded me about their upcoming promotion for winter solstice. She greeted me with smile and explained it to me very patiently and that really made my day! Will definitely visit again :)
SH Zheng
Rated 1.0/5.0 3 weeks ago
As per what others are saying, the cashier is very rude. There’s not much food choices early in the morning at Lakeside MRT so people have to endure with the rudeness but perhaps the management can look into hiring customer service staff that are NOT rude.
Eint Chu
Rated 1.0/5.0 4 weeks ago
My spicy minced rice was not fresh and have to throw away 21/03 8pm.. the aunty at the counter is shouting while taking order..waste of money.. better service elsewhere.
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